Customer Success Manager, Arabic Speaking
Vor 2 Tagen
maintain an accurate record of discussion and action items viaSalesforce.Com Ensure that critical issues are documented and escalated in an expeditious manner for resolution Coordinate account activities with sales teams for assigned accounts within territory Help customers understand our product roadmap and promote migrations as necessary Leverage relationships to aid in the building of reference accounts/contacts Act as customer advocate and liaison to become a Trusted Advisor Minimum 3year-experience in Customer Success Hands-on experience within a SaaS business with an appropriate understanding of the key business drivers and KPIs A strong business acumen and commercial outlook with a good conceptual understanding of IT operations processes and best practices Excellent English and Arabic (Spoken and written) language skills Solid technical understanding of cloud, new stack, and application performance technology Proven expertise working with the executive level in client environments, as well as with procurement and business owners Excellent verbal, written and interpersonal communication skills Awareness of the APM marketplace with an understanding of where Dynatrace is positioned and their key strengths above the competition. Highly motivated, energetic and committed to getting results Ability to develop strong relationships with the user/customer/internal communities Understanding of Internet, web and mobile applications;
knowledge of HTML, JavaScript etc. Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply. Why you will love being a Dynatracer Compensation and rewards Due to legal reasons we are obliged to disclose the minimum salary for this position, which is € 48.000 per year based on full-time employment (38.5 h/week).We offer a higher salary in line with qualification and experience. Life at Dynatrace The Culture Decoder is our guiding compass that defines our culture, steers us toward our goals, and amplifies the value we create together. Discover more Relocate to join us Ready to pack your bags? Relocation support awaits you if you wish to join us at one of our Austria locations. We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace. Great Place To Work Did you know that 93% of Dynatracers say we're a great place to work? JBTC1_AT
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Wien, Wien, Österreich Dynatrace Austria GmbH VollzeitUnlock Your Potential with Dynatrace Austria GmbHAre you passionate about delivering exceptional customer experiences? Do you have a knack for building strong relationships and driving business growth? We're seeking a talented Customer Success Manager, Arabic Speaking to join our dynamic team at Dynatrace Austria GmbH.About the Role:Work closely with our...
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Wien, Wien, Österreich Dynatrace Austria GmbH VollzeitAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Dynatrace Austria GmbH. As a Customer Success Manager, you will be responsible for managing the success of our customers in their territory, driving adoption, demonstrating value, and focusing on growing relationships with key account personnel.Key...
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Customer Success Manager, Arabic Speaking
vor 16 Stunden
Wien, Wien, Österreich Dynatrace Austria GmbH VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Dynatrace Austria GmbH. As a Customer Success Manager, you will be responsible for managing the success of our customers, preserving renewals, and identifying growth opportunities in their territory.Key ResponsibilitiesAccelerate customer adoption of Dynatrace...
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Wien, Wien, Österreich Dynatrace Austria GmbH VollzeitAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Dynatrace Austria GmbH. As a Customer Success Manager, you will be responsible for managing the success of our customers in their territory, preserving renewals, and identifying growth opportunities.Key ResponsibilitiesAccelerate customer adoption of...
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Customer Success Manager, Arabic Speaking
Vor 3 Tagen
Wien, Österreich Dynatrace Vollzeit**Company Description** Do you have a **customer first mindset**? Do you thrive on change? You want to help us** **to continuously improve our **service quality **and **customer experience**? Then join our DynatraceOne team Customer Success Team! :) Our vision: We believe the world needs software to work perfectly. The Customer Success Manager (CSM) is...
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Customer Success Manager, Arabic Speaking
vor 17 Stunden
Wien, Österreich Dynatrace Austria GmbH Vollzeit € 48.000Why you will love to be a Dynatracer Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to...
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Wien, Wien, Österreich Dynatrace Austria GmbH VollzeitAbout Dynatrace Austria GmbHDynatrace is a leader in unified observability and security, providing a culture of excellence with competitive compensation packages designed to recognize and reward performance.Our EmployeesOur employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to...
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Customer Success Manager, Arabic Speaking
vor 20 Stunden
Wien, Österreich Dynatrace Austria GmbH Vollzeit € 48.000Why you will love to be a Dynatracer Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to...
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Customer Success Manager, Arabic Speaking
Vor 2 Tagen
Wien, Österreich Dynatrace Austria GmbH VollzeitWhy you will love to be a Dynatracer Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide...
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Senior Arabic-Speaking Technical Account Manager
vor 1 Monat
Wien, Wien, Österreich Dynatrace VollzeitJob OverviewAs a Senior Technical Account Manager specializing in Arabic-speaking clients, you will play a pivotal role in enhancing customer satisfaction and driving product adoption. Your expertise will be crucial in navigating complex technical landscapes and fostering strong relationships with enterprise customers.Key ResponsibilitiesCustomer Advocacy:...
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Senior Customer Success Manager- Turkish Speaking
vor 4 Monaten
Wien, Österreich Dynatrace Vollzeit**Company Description** Do you have a **customer first mindset**? Do you thrive on change? You want to help us** **to continuously improve our **service quality **and **customer experience**? Then join our DynatraceOne team Customer Success Team! :) Our vision: We believe the world needs software to work perfectly. The Customer Success Manager (CSM) is...
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Senior Technical Account Manager, Arabic Speaking
vor 4 Wochen
Wien, Wien, Österreich Dynatrace Austria GmbH VollzeitAbout the RoleWe are seeking a highly skilled Senior Technical Account Manager to join our team at Dynatrace Austria GmbH. As a Senior Technical Account Manager, you will be responsible for delivering exceptional customer service and technical expertise to our clients.Key ResponsibilitiesProvide technical guidance and support to customers, ensuring they...
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Senior Technical Account Manager, Arabic Speaking
vor 4 Wochen
Wien, Wien, Österreich Dynatrace Austria GmbH VollzeitAbout the RoleWe are seeking a highly skilled Senior Technical Account Manager to join our team at Dynatrace Austria GmbH. As a Senior Technical Account Manager, you will be responsible for delivering exceptional customer service and technical expertise to our clients.Key ResponsibilitiesProvide technical guidance and support to customers, ensuring they...
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Senior Arabic-Speaking Technical Account Manager
vor 1 Monat
Wien, Wien, Österreich Dynatrace VollzeitPosition OverviewAs a Senior Technical Account Manager at Dynatrace, you will play a pivotal role in ensuring customer satisfaction and success. Your commitment to our Core Values will set a standard for excellence in customer service.Key ResponsibilitiesExceed customer expectations by providing exemplary service and support.Diagnose and resolve intricate...
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Wien, Wien, Österreich Dynatrace VollzeitJob DescriptionAbout the RoleWe are seeking a highly skilled Senior Technical Account Manager to join our team at Dynatrace. As a Senior Technical Account Manager, you will be responsible for providing exceptional technical support and guidance to our customers, ensuring their successful adoption and usage of our products.Key ResponsibilitiesProvide expert...
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Senior Technical Account Manager, Arabic speaking
vor 4 Wochen
Wien, Österreich, Österreich Dynatrace Austria GmbH VollzeitSenior Technical Account Manager, Arabic speaking (m/f/x) Your role at Dynatrace * Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values * Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations * Strategize on the...
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Customer Success Manager
Vor 2 Tagen
Wien, Wien, Österreich Prewave GmbH VollzeitAbout Prewave GmbHWe are a pioneering AI company in Supply Chain Risk Management, dedicated to unlocking unprecedented efficiency, transparency, and resilience in the supply chain for our clients. Our AI-powered solutions analyze traditional and social media in 50+ languages, predicting risks and disruptions worldwide. We help our clients achieve a...
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Customer Success Manager
vor 4 Monaten
Wien, Österreich Dynatrace VollzeitCompany Description Do you have a **customer first mindset**? Do you thrive on change? You want to help us** **to continuously improve our **service quality **and **customer experience**? Then join our DynatraceOne team Customer Success Team! :) Who we are**:Dynatrace is a leading software product company** founded in Linz, Austria with more than 2,200...
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Customer Success Manager
vor 4 Monaten
Wien, Österreich Prewave GmbH VollzeitDo you want to be part of one of the fastest-growing AI companies in Supply Chain Risk Management? At Prewave, we are dedicated to unlocking an unprecedented level of efficiency, transparency and resilience in the supply chain for our customers. We pioneer supply chain risk management with our AI-powered solutions, analysing traditional and social media in...
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Customer Success Manager
vor 1 Monat
Wien, Österreich Nexthink Vollzeit**Company Description** LI-hybrid #Li-remote This role is to support growth and customer retention in Central Europe and will be responsible for a portfolio of our strategic customers. The primary objective of the role is to help guide them along their DEX maturity journey of people, process, and technology by driving the adoption throughout the entire...