Customer Service Reprentative
Vor 7 Tagen
- $40.17 p/h + super
- 3+ month contract
- Parramatta (Full Time)
This position with local Government is responsible for working as a member of the Customer Contact Centre Team to meet and improve customer and stakeholder service delivery and Respond to customer enquiries and requests in a professional and timely manner.
Key Responsibilities
- Work as a member of a team to meet and improve customer and stakeholder service delivery across various channels.
- Responding to customer enquiries and requests in a professional and timely manner
- Developing appropriate knowledge, skills and attitude to service customer inquiries to the point where 80% of all contacts can be addressed to the customer’s satisfaction without requiring escalation
- Contribute to the team effort in continually improving processes, systems and customer experience to achieve Best Practice.
- Using Council specific systems to administrate transactions on behalf of internal and external customers
- Contribute to the building of successful partnerships with customers and service providers
- Participating in development programs to improve skills through training, learning and skills acquisition
- Ensure to take reasonable care of the health and safety of yourself, staff, visitors, contractors and volunteers whilst at work, and cooperate with Council to comply with WHS legislative obligations.
- Ensure EEO, the principles for a culturally diverse society, and Council policies are complied with at all times.
- Contribute to improved customer service and organisational effectiveness, by acting ethically, honestly and with fairness.
- HSC Qualification or Equivalent
- Minimum 1-2 years Customer Service Experience in a Call Centre environment
- Retail and/or cash handling experience
- Information Provision and Communication: Ensure that all client interactions are handled with professionalism and clarity. Provide accurate information and follow up on client queries promptly.
- Customer Service and Teamwork: Work closely with colleagues to resolve customer issues and improve service delivery. Use feedback to enhance customer experience and build lasting relationships.
- Organisation and Prioritisation: Implement effective task management strategies, such as to-do lists and prioritisation matrices, to handle workloads efficiently.
- Technical Skills: Regularly update your knowledge of Windows server systems and information systems used within the organisation. Attend training sessions to stay proficient.
- PPIPA Compliance: Always handle personal information in accordance with the PPIPA Act. Regularly review and update knowledge of privacy policies and ensure all practices adhere to legal requirements.
- 5th largest supplier to the NSW Government
- Get paid weekly
- Rated 4.9/5 on Google Reviews with over 1200 5⭐ reviews for candidate feedback this year
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support
-
Customer Service Coordinator
vor 21 Stunden
Sydney, Österreich People2people VollzeitWe have an exciting opportunity for a Customer Service candidate to join a well established company. This is a 12 month temporary role, with the view to go permanent. This will not be suitable for Working Holiday Visas.This company is one of the world's leading medical technology companies, they offer a diverse array of innovative products and services in...
-
Customer Service Manager
vor 21 Stunden
Sydney, Österreich Dexus Units FP Stapled VollzeitDexus (ASX: DXS) is a leading Australasian fully integrated real asset group, managing a high-quality Australasian real estate and infrastructure portfolio valued at $57.1 billion. We believe that the strength and quality of our relationships will always be central to our success and are deeply connected to our purpose: Unlock potential, create tomorrow.The...
-
Customer Service Representative
vor 21 Stunden
Sydney, Österreich CKE Restaurants VollzeitWHO WE ARE?Scape’svision is tobe the Earth’s best living company (so you can see straight off the bat we are a conservative bunch!). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 15,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a unique,...
-
Customer Service Officer
vor 21 Stunden
Sydney, Österreich Quay Appointments VollzeitCustomer Service OfficerSydney CBD3 Month Contract$38.00p/h + superOur client is dedicated to providing top-notch logistics solutions. They pride ourselves on efficiency, reliability, and exceptional customer service. We are currently seeking a dynamic and organized individual to join our logistics team as aCustomer Service Coordinator.Role Overview:...
-
Customer Service Specialist
vor 1 Monat
Sydney, Österreich Metso Corporation VollzeitPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Customer Service Specialist Primary Location: Eagle Farm, Brisbane, QLD, AU Tomago, NSW, AU Sydney, NSW, AU Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the...
-
Customer Service Officer
vor 21 Stunden
Sydney, Österreich Pact Group VollzeitPact Group’s Contract Manufacturing Division manufactures across several operational sites and supplies a wide range of homecare and personal-care categories to all the major retailers and global FMCG brand owners.Job DescriptionAbout this opportunityReporting to the Customer Service Manager, you will be working within a supportive and energetic team, to...
-
Customer Service Specialist
vor 21 Stunden
Sydney, Österreich Stan Entertainment Pty VollzeitAt Stan, we are pioneering the future of television as Australia’s most loved entertainment source which can be enjoyed in 4K Ultra HD on your favourite devices. Across TV, gaming consoles, tablets, mobile phones and all other devices, we reach more than 5.5 million Australian customers and are now the new home of Rugby on Stan Sport.We're looking for...
-
Customer Service Executive
vor 1 Monat
Sydney, Österreich TIME's group VollzeitManage season parking customer accounts and maintain an accurate and current customer databaseEffectively communicate with season parking customers via written and verbal communicationHandle complaints, provide appropriate solutions and alternatives within the stipulated time limits, and follow up to ensure resolutionMonitor and follow up on outstanding...
-
Customer Service Executive
vor 3 Wochen
Sydney, Österreich TIME's group VollzeitManage season parking customer accounts and maintain an accurate and current customer databaseEffectively communicate with season parking customers via written and verbal communicationHandle complaints, provide appropriate solutions and alternatives within the stipulated time limits, and follow up to ensure resolutionMonitor and follow up on outstanding...
-
Customer Service Officer
vor 21 Stunden
Sydney, Österreich https:www.bebee.comjoin VollzeitAbout the role:Join our successful and tight-knit team in our Kalgoorlie Steel Centre branch. You will be working closely with both our Sales and Operations teams, to ensure customers have a positive experience with Infrabuild Steel Centre. This is an exciting opportunity for someone looking for a career change or to build on their existing customer...
-
Customer Service Associate
vor 21 Stunden
Sydney, Österreich Stake Australia VollzeitStake is looking for a Customer Service Associate to join our team at our {Bondi Junction HQ}, with a {flexible hybrid working model (3 days in the office, 2 WFH). We’re an Australian investment platform with a mission to provide a seamless and immersive experience that breaks barriers for ambitious investors. We serve a global customer base of 500,000+...
-
Customer Service Representative
vor 21 Stunden
Sydney, Österreich BP Retail VollzeitCustomer Service Representative (Casual) - bp St Marys, NSWJob no: 896748 Work type: Casual Location: Sydney bp St Marys, NSW Join a global retail company that's shaping a brighter future for all. At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every...
-
Customer Service Consultant
vor 21 Stunden
Sydney, Österreich AIA Hong Kong and Macau VollzeitCustomer Service Consultant page is loaded Customer Service Consultant Apply locations Sydney, AU-AIA Australia time type Full time posted on Posted Yesterday job requisition id JR-35793 BE THE DIFFERENCEAt AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far...
-
Customer Service Representative
vor 3 Wochen
Sydney, Österreich hatch.team VollzeitThis is an Investor Contact Centre - Call Campaigns role with Automic Group based in Sydney, AustraliaAutomic Group brings together modern purpose-built technology with a dynamic and experienced team to tailor solutions for companies and funds to understand, engage and manage their investors. We provide a cloud-native single registry, employee share plan and...
-
Customer Service Representative
vor 3 Wochen
Sydney, Österreich hatch.team VollzeitThis is an Investor Contact Centre - Call Campaigns role with Automic Group based in Sydney, AustraliaAutomic Group brings together modern purpose-built technology with a dynamic and experienced team to tailor solutions for companies and funds to understand, engage and manage their investors. We provide a cloud-native single registry, employee share plan and...
-
Customer Service Officer
vor 21 Stunden
Sydney, Österreich Regional Express (Rex) VollzeitCustomer Service Officer – Sydney Rex is Australia’s largest independent regional and domestic airline operating a fleet of 57 Saab 340 and 10 Boeing 737-800NG aircraft to 56 destinations throughout all states in Australia. In addition to the airline Rex, the Rex Group comprises wholly owned subsidiaries Pel-Air Aviation (air freight, aeromedical and...
-
Service Delivery Manager
vor 3 Wochen
Sydney, Österreich Genesis Recruitment Solutions VollzeitHelp Desk & IT Support (Information & Communication Technology) Company Overview:A trusted and respected Cyber Security company specialising in comprehensive tools, expertise, and support to enhance organisations' security posture and readiness against evolving cyber threats. Position Overview:The Service Delivery Manager will be responsible for driving...
-
Customer Service Representative
vor 21 Stunden
Sydney, Österreich Rentokil Initial plc VollzeitAt Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.We are looking for an experienced Customer Service Executive to join our team based in Lidcombe...
-
Customer Service Representative
vor 21 Stunden
Sydney, Österreich Abbott Laboratories VollzeitCustomer Service Representative - Cardiac page is loaded Customer Service Representative - Cardiac Apply locations Australia - New South Wales - Sydney time type Full time posted on Posted Yesterday job requisition id 31089700 JOB DESCRIPTION:Welcome to Abbott! We’re glad you’re here. We create better, healthier lives...
-
Customer Service Officer Hybrid
vor 21 Stunden
Sydney, Österreich G&C Mutual Bank Limited VollzeitCustomer service role in retail banking. Maximum term contract, up to 12 months.Your OrganisationCome and join a collaborative and supportive team that works with purpose to empower its customers to be confident about their financial future.Established in 1959, G&C Mutual Bank has grown to be one of Australia’s strongest customer-owned banks. Customer...
