Customer Service Executive
vor 3 Wochen
- Manage season parking customer accounts and maintain an accurate and current customer database
- Effectively communicate with season parking customers via written and verbal communication
- Handle complaints, provide appropriate solutions and alternatives within the stipulated time limits, and follow up to ensure resolution
- Monitor and follow up on outstanding accounts & ensure payments are received promptly
- Communicate and coordinate with internal departments
- Analyse and compile season parking related reports
Job Requirements
- Diploma in Business Administration/Marketing or equivalent
- Preferably 2 years of relevant experience in the related field is required for this position
- Good team player with strong interpersonal and communication skills
- Computer literate with good communication and interpersonal skills
- Self-motivated, resourceful, meticulous and organized
- Possess initiative and a customer-oriented attitude
- Good interpersonal and communication skills
How many years' experience do you have as a Customer Service Executive?
Do you have customer service experience?
Wilson Parking, trading as WPM Sdn Bhd, is part of the Wilson Group. The Wilson Group was established in 1962 when the business first began in Perth, Australia. For more than 50 years, the name Wilson and its success has been achieved through superior performance and such pioneering spirit inevitably hoisted us to the enviable position as the Market Leader of the Parking Industry in the Asia Pacific region. Today, we have been appointed to manage more than 800 parking stations in Singapore, Australia, China, Korea, New Zealand and Malaysia.
We are seeking highly motivated individuals to become outstanding contributors and future leaders of the Company.
Wilson Parking, trading as WPM Sdn Bhd, is part of the Wilson Group. The Wilson Group was established in 1962 when the business first began in Perth, Australia. For more than 50 years, the name Wilson and its success has been achieved through superior performance and such pioneering spirit inevitably hoisted us to the enviable position as the Market Leader of the Parking Industry in the Asia Pacific region. Today, we have been appointed to manage more than 800 parking stations in Singapore, Australia, China, Korea, New Zealand and Malaysia.
We are seeking highly motivated individuals to become outstanding contributors and future leaders of the Company.
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What can I earn as a Customer Service Executive
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