Aktuelle Jobs im Zusammenhang mit Senior Customer Success Manager - Melbourne - Ataccama

  • Customer Success Manager

    vor 2 Wochen

    Melbourne, Österreich Darktrace Vollzeit

    This is a Customer Success Manager role with one of the leading companies in AU right now 🔥 -- Darktrace -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Darktrace 🧐🧐**About Us:** We are a leading cybersecurity company dedicated to protecting our customers'...

  • Customer Success Manager

    vor 3 Wochen

    Melbourne, Österreich SevenRooms Vollzeit

    This is a Customer Success Manager role with one of the leading companies in AU right now 🔥 -- SevenRooms -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at SevenRooms 🧐🧐The Team & Role We are looking for a Customer Success Manager to help secure the long-term...

  • Customer Success Manager

    vor 3 Wochen

    Melbourne, Österreich Go1 Vollzeit

    This is a Customer Success Manager role with one of the leading companies in AU right now 🔥 -- Go1 -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Go1 🧐🧐**The next chapter of our growth story needs you. GO there with us.** The Mid-Market Customer Success...

  • Enterprise Client Success Manager

    vor 3 Wochen

    Melbourne, Österreich Reward Gateway Vollzeit

    This is a Enterprise Client Success Manager role with one of the leading companies in AU right now 🔥 -- Reward Gateway -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Reward Gateway 🧐🧐**Your role in our Mission** Our mission is to make the world a better...

  • Customer Success Advisor

    vor 3 Wochen

    Melbourne, Österreich Dubber Vollzeit

    This is a Customer Success Advisor role with one of the leading companies in AU right now 🔥 -- Dubber -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Dubber 🧐🧐**About Dubber** Dubber is the world’s leader in conversation capture and intelligence,...

  • Senior Technical Account Manager

    vor 3 Wochen

    Melbourne, Österreich Deputy Vollzeit

    This is a Senior Technical Account Manager role with one of the leading companies in AU right now 🔥 -- Deputy -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Deputy 🧐🧐**The Team:** Our Customer Success team is passionate, creative, and customer-centric. We...

  • Senior Product Manager

    vor 3 Wochen

    Melbourne, Österreich Amazon Vollzeit

    This is a Senior Product Manager role with one of the leading companies in AU right now 🔥 -- Amazon -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Amazon 🧐🧐DESCRIPTION We are seeking a driven, customer-obsessed and experienced Product Manager to oversee the...

  • Customer Delivery Manager

    vor 4 Wochen

    Melbourne CBD, Österreich ETE Group Pty Ltd Vollzeit

    Customer Delivery Manager (Dynamics 365) - Support & Service relationships with Blue-Chip Customers - Career Growth - email The Company This Microsoft-Focused Business Applications Tech Consultancy is one of the Region's true IT Services and Solutions heavyweights. They have a fabulous reputation within Microsoft themselves and are acknowledged as a...

  • Senior Sales and Retention Manager

    vor 3 Wochen

    Melbourne, Österreich Myob Vollzeit

    This is a Senior Sales and Retention Manager role with one of the leading companies in AU right now 🔥 -- Myob -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Myob 🧐🧐**About the Team** Sales is where it’s at. They’re the team that delivers. Every time....

  • Customer Development Manager

    vor 1 Monat

    Melbourne, Österreich Mars Vollzeit

    Job Description:Mars Petcare is seeking a driven, dynamic and strategic Customer Development Manager to join their team. As the Customer Development Manager you will be accountable for delivering business segment objectives and to share customer volume by delivering sales strategic objectives at the lowest possible cost.As the Customer Development...

  • Senior Program Manager

    Vor 7 Tagen

    Melbourne, Österreich FIS Vollzeit

    This is a Senior Program Manager role with one of the leading companies in AU right now 🔥 -- FIS -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at FIS 🧐🧐**About the team** FIS’ Capital Markets segment serves investment banks, investment managers, securities...

  • Commercial Account Manager

    vor 2 Wochen

    Melbourne, Österreich Nutanix Vollzeit

    Hungry, Humble, Honest, with Heart. The Opportunity Are you a highly motivated sales professional with experience and existing relationships in the Victorian Government and Universities, who consistently exceeds sales quotas and has a passion for disruptive technology? As the Commercial Account Manager in Melbourne, you'll have the opportunity to sell...

  • Senior Manager, SMB Partnerships

    vor 3 Wochen

    Melbourne, Österreich Doordash Vollzeit

    This is a Senior Manager, SMB Partnerships role with one of the leading companies in AU right now 🔥 -- Doordash -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Doordash 🧐🧐## About the Role DoorDash is in search of a Senior Manager to join the SMB team, tasked...

  • Senior Project Manager

    vor 1 Monat

    Melbourne, Österreich CBRE Vollzeit

    Senior Project Manager Job ID 178811 Posted 29-Aug-2024 Service line GWS Segment Role type Full-time Areas of Interest Construction, Engineering/Maintenance, Project Management Location(s) Melbourne - Victoria - Australia Fantastic opportunity within CBRE Global Workplace Solutions (GWS) Principal Projects team Endless...

  • Senior Support Engineer

    vor 3 Wochen

    Melbourne, Österreich HashiCorp Vollzeit

    This is a Senior Support Engineer role with one of the leading companies in AU right now 🔥 -- HashiCorp -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at HashiCorp 🧐🧐**About HashiCorp** HashiCorp solves development, operations, and security challenges in...

  • Senior IBM MDM Developer

    vor 4 Monaten

    Melbourne, Österreich Cognizant Vollzeit

    Do you have IBM MDM experience, and are you seeking a new job in Melbourne? Cognizant is recruiting a Senior IBM MDM Developer, and the role comes with an excellent salary and benefits package. As a Senior IBM MDM Developer, you will guide project success, ensuring high-quality outcomes and innovative solutions. You will be encouraged, supported and rewarded...

  • Senior Product Manager

    vor 1 Woche

    Melbourne, Österreich Redbubble Vollzeit

    This is a Senior Product Manager (12 month contract) role with one of the leading companies in AU right now 🔥 -- Redbubble -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Redbubble 🧐🧐**What is Redbubble** As the world's largest marketplace for independent...

  • Customer Support Advocate

    vor 3 Wochen

    Melbourne, Österreich Square (Block) Vollzeit

    This is a Customer Support Advocate role with one of the leading companies in AU right now 🔥 -- Square (Block) -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Square (Block) 🧐🧐**Company Description** Since we opened our doors in 2009, the world of commerce...

  • Senior Account Manager

    vor 2 Monaten

    South Melbourne, Österreich Advertising Industry Careers Vollzeit

    Senior Account Manager We are QMS, a leading outdoor media company in Australia, specialising in providing engaging, impactful, and innovative advertising solutions across our premium outdoor media network. Our portfolio of exceptional digital and traditional large format billboards, exclusive street furniture and airport offerings, provide advertisers with...

  • Customer Enterprise

    vor 1 Woche

    Melbourne, Österreich Myob Vollzeit

    This is a Customer Enterprise & Solution Architect role with one of the leading companies in AU right now 🔥 -- Myob -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Myob 🧐🧐**About the Team** This is a team that needs no introduction because customers drive...

Senior Customer Success Manager

vor 4 Monaten

Melbourne, Österreich Ataccama Vollzeit

We are Ataccama, and we are on a mission to empower organizations to maximize the transformative potential of data and AI. Our product enables both technical and less technical ‘data people’ across their organizations to create high-quality, governed, safe, and reusable data products. It’s what made us a Leader in the Gartner Magic Quadrant for Data Quality Solutions, and what inspired Bain Capital Tech Opportunities to invest in our future growth.

Our vision is to be the leading AI-powered cloud data management company and to do that, we’re making Ataccama a great place to work and grow. Our people are located across the globe. They succeed by collaborating as a team and thrive in our company culture defined by these core values:

Customer Focused

ONE Team

Candid and Caring

We are open to a hybrid working setup. #LI-hybrid

As a Senior Customer Success Manager, you are the backbone of our relationships with our customer base. You are responsible for managing a defined book of business to ensure customers successfully deploy, adopt and renew Ataccama solutions.

Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify up-sell and cross-sell opportunities, and drive customer loyalty. You will strive to understand our customer’s data management needs and show how Ataccama can help them to achieve their goals, working closely with the sales, product, and engineering teams.

  • Act as a trusted advisor to a portfolio of customers in APAC and help them gain value from Ataccama, drive retention, adoption, and growth, as well as secure customer advocacy.
  • Consistently achieve quarterly renewal revenue targets, striving for a high percentage of on-time revenue retention.
  • Drive customer awareness of product features and Ataccama services to maximize adoption and realize value from Ataccama solutions.
  • Develop and maintain strong, multi-level relationships with each customer in your portfolio.
  • Partner with customer-facing teams to develop strategic and technical plans that help customers achieve their business objectives. Manage the implementation of these plans including the tracking of objectives, stakeholders, milestones, risks, and metrics, while effectively carrying out customer-success strategies and best practice.
  • Partner with customer-facing teams to develop strategic and technical plans that help customers achieve their business objectives. Manage the implementation of these plans including the tracking of objectives, stakeholders, milestones, risks, and metrics, while effectively carrying out customer-success strategies and best practice.
  • Engage in consistent, proactive customer and partner meetings to positively impact customer loyalty and revenue growth.
  • Recognize expansion opportunities and effectively qualify them for Sales counterparts to bring to closure.
  • Be the voice of the customer (VOC) inside of Ataccama, communicate customer feedback and requirements, including documenting, quantifying and prioritizing feedback to align the Ataccama teams to meet the customer's needs. Work closely with the Product, Support, Services, Security, Engineering and other teams to streamline and prioritize work needed for customer success.
Is this You?
  • You have 3+ years of work experience in customer-facing roles in Customer Success, Consulting, Pre Sales, Professional Services, Technical Project Management or Technical Account Management, ideally in the PaaS / SaaS environment.
  • You have the technical background and experience to become a true trusted advisor to customers in getting value out of our data quality/governance /MDM platform.
  • You understand the nuanced relationship between customer health and all cross-functional aspects such as product features, issue remediation, or marketing events engagement.
  • You have coordinated enterprise software onboarding, adoption, customer satisfaction, or churn mitigation strategies with Professional Services, Sales and Product teams.
  • You have experience working with enterprise customers and managing complex customer relationships
  • You are an exceptional communicator, negotiator and problem-solver.
  • You are a team player who can also work independently and prioritize multiple tasks effectively.

Ataccama is proud to be an Equal Opportunity Employer. We know diversity fuels knowledge exchange, fosters innovation, and empowers us to grow and be better as a company and as humans. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

#J-18808-Ljbffr