Wir haben weitere aktuelle Stellen in diesem Bereich, die Sie unten finden können

  • Client Associate

    vor 4 Wochen

    Melbourne, Österreich Advertising Industry Careers Vollzeit

    We are on the lookout for talented humans who are looking to make their mark in the digital, media and advertising world!dentsu is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy through five global leadership brands; Carat, Dentsu Creative,...

  • Client Services Specialist

    vor 1 Monat

    Melbourne, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position based in Melbourne office:Client Services SpecialistThe Energy and Power team is a dynamic global team (700 colleagues across Marsh globally) that advises companies and industry in relation to the energy, power, and renewable energy sectors. The role will report directly into the Speciality Operations...

  • Client Services Specialist

    vor 4 Wochen

    Melbourne, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position based in Melbourne office:Client Services SpecialistThe Energy and Power team is a dynamic global team (700 colleagues across Marsh globally) that advises companies and industry in relation to the energy, power, and renewable energy sectors. The role will report directly into the Speciality Operations...

  • Client Executive

    vor 1 Monat

    Melbourne, Österreich Marsh Vollzeit

    Join our team at Marsh as a Client Executive – Strata  and contribute to our business growth objectives.What to Expect:In this role, you will be responsible for developing new business and retaining existing business within the Strata team. You will manage a portfolio of accounts, provide high-quality customer service, and coordinate and develop a...

  • Client Executive

    vor 2 Monaten

    Melbourne, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position based in Melbourne CBDClient Executive (Insurance Broker)What can you expect?The Client Executive in Honan’s Real Estate division is responsible for contributing to the business growth objectives of Honan Insurance Group through the development of new business and retention of existing business,...

  • Client Support Services

    vor 3 Wochen

    East Melbourne, Österreich neurocare Clinics Australia Vollzeit

    Position Summary:A vacancy exists with our Melbourne team for a highly skilled, motivated and enthusiastic Client Support & Administration Officer with appropriate knowledge and skills in mental health to join our friendly and supportive team within teams at our Hawthorn and East Melbourne Clinics.neurocare is a multi-national organisation and has become a...

  • Client Manager

    vor 3 Monaten

    Melbourne, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position based in our Melbourne office.Client ManagerWe have an excellent opportunity for an experienced Client Manager with a strong background in account management in General Insurance, to join our Corporate team.What is in it for you?Marsh strongly believes in “Feeling comfortable bringing your whole...

  • Client Executive

    Vor 2 Tagen

    Melbourne, Österreich Marsh Vollzeit

    Are you looking to join a brand that is known as a challenger within its industry and a pioneer of innovation? Do you have an interest in Construction and Building? As part of the dynamic Honan Insurance Group, we are seeking a self-motivated, goal oriented and experienced Client Executive to join our specialty Construction and Builders Warranty (BRIC) team,...

  • TechBar Associate

    vor 3 Wochen

    Melbourne, Österreich DXC Technology Vollzeit

    Job Description:Job DescriptionEssential Job Functions:• Offer foundational technical support in infrastructure services, providing assistance in routine tasks.• Assist with infrastructure projects and assignments.• Participate in basic monitoring and routine troubleshooting of infrastructure systems.• Collaborate with team members to...

  • Client Relationship Manager

    Vor 6 Tagen

    Melbourne, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position, based in the Melbourne office:Client Relationship ManagerWhat can you expect? An exciting opportunity has become available for a Client Relationship Manager or Principal to join Marsh in Melbourne. Working within the Affinity team, you will be responsible for the growth, profitability and client...

  • Client Relationship Manager

    vor 2 Monaten

    Melbourne, Österreich Cognizant Vollzeit

    Position Title: Client Relationship Manager Location: Melbourne, Australia Reports To: Client Partner About Cognizant Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build and run stronger businesses. Cognizant combines a...

  • Associate Solutions Consultant

    vor 2 Stunden

    Melbourne, Österreich Zendesk Vollzeit

    By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.Job Description Who we're looking forAs an Associate Solutions Consultant at Zendesk, you'll play a crucial role in customer and employee experience (CX and EX)...

  • Innovation Designer

    vor 1 Monat

    Melbourne, Österreich IBM Vollzeit

    Introduction Ranked by Forbes as one of the world's best employers in 2022, IBM promotes growth and innovation to lead as we enter the era of hybrid cloud and AI - helping clients transform their business. As an Innovation Designer, you will be a member of a technical sales agile team to co-develop innovative business solutions with our clients. You...

  • Project Coordinator

    Vor 6 Tagen

    Melbourne, Österreich Conduent Business Services (Australia) Pty. Ltd. Vollzeit

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Senior Sourcing and Operations Manager

    vor 1 Monat

    Melbourne, Österreich Mars Vollzeit

    Job Description:For generations, you and your family — including the four-legged members — have loved our brands, products and services. Our Associates are working to ensure that everything you know and love consistently evolves to deliver the best for your family.  Now we have an exciting opportunity to be a critical part of contributing to...

  • Guest Service Officer

    vor 1 Woche

    MELBOURNE, Österreich Hyatt Vollzeit

    Description: About Hyatt At Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences . With over 590 properties around the world, our brands...

  • Account Executive

    vor 1 Monat

    Melbourne, Österreich WTW Vollzeit

    WTW is seeking a full time Account Executive to join our fast paced and vibrant Commercial team in our Melbourne office. The successful candidate will be responsible for and have experience in all aspects of client servicing to maintain and grow an existing book of SME and Commercial business, along with a portfolio of high-net-worth Private Clients. Key to...

  • Test Analyst

    vor 2 Monaten

    Melbourne, Österreich Conduent Business Services (Australia) Pty. Ltd. Vollzeit

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Growth Specialist

    vor 2 Wochen

    Melbourne, Österreich HotDoc Vollzeit

    This is a Growth Specialist (Associate) role with one of the leading companies in AU right now 🔥 -- HotDoc -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at HotDoc 🧐🧐This role will represent growth for our On Demand Care team, which owns the HotDoc patient...

  • Service Executive

    vor 1 Monat

    Melbourne, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position based in Melbourne CBDService Executive (Insurance Broker)What can you expect?The Service Executive in Honan’s Real Estate division is responsible for the servicing of a portfolio of accounts which is allocated by the Account Manager, ensuring high quality customer service. In this role, you’ll...

Client Services Associate

vor 2 Monaten

Melbourne, Österreich Carrier Vollzeit

Client Services Associate

Carrier Australia

Pascoe Vale, Melbourne

Full time

About the role

The Client Services Associate is for an established professional in Client Services, who can use their analytical thinking skills to provide a high level of services to our customers and contribute to revenue generation. This position represents the first point of contact for Sensitech customers. You will resolve moderately complex inquiries, collect and analyze customer data to determine customer trends. This position also makes recommendations for improving Client Services processes and is expected to escalate complex issues to management or key stakeholders. Success in this position will require relationship building with external customers and internal cross-functional teams.

Key Responsibilities:

  • Act as a customer advocate to ensure timely delivery and engage in customer complaint process
  • Engage with external customers for inbound queries relating products, orders, services, and outbound follow up communications
  • Review customers’ purchase requests, processes sales orders in ADEPT and provide post sales follow up to make sure customers receive exactly what they need
  • Troubleshoot in a timely manner customer related issues and complaints relating orders, services, products, and shipments
  • Collect and consolidate information regarding customer interactions and transactions, analyzes customer interaction and customer service trends to facilitate future needs in trainings and improvements in customer services
  • Use Salesforce with proficiency for customer relationship management
  • Develop documentation for SOP, Special Handling and Knowledge Center
  • Collaborate with Sales, Operations, Finance and oversea teams to ensure on time deliveries
  • Act as a backup where needed in other regions, and any other tasks, as assigned

Requirements:

  • Certificate or diploma in business administration or an industry-related field
  • Possess a passion for customers
  • Proven experience in customer facing roles
  • An understanding of basic management approaches such as working scheduling, prioritizing, coaching and process execution
  • Excellent computer skills (Word, Excel, Power Point, Internet) and previous experience using booking systems, ideally Adept and Salesforce
  • Superior attention to details to accurately input data and navigate databases
  • A positive and proactive attitude and the ability to work within a collaborative team environment
  • Strong and effective communication skills, with the ability to influence and engage stakeholders

Benefits

  • Attractive salary package + Supportive team environment
  • Excellent job stability with a focus on career progression
  • Training and development opportunities including access to Carriers’ Online Learning Platform

Our commitment to you

Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference.

Apply Now

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