Online Communications Manager
vor 3 Wochen
The opportunity:
The Online Communications Manager is responsible for the management of Workvivo, APAC’s largest internal communications channel and other digital channels such as desktop wallpaper, digital signage, and other digital channels. As the subject matter expert on Workvivo, this role is responsible for developing and delivering the APAC channel strategy for Workvivo, providing best practice digital content advice to stakeholders and overseeing the content management and governance of the platform to improve internal communications across Bupa Asia Pacific.
How will I help?
- Develop and implement a channel strategy to ensure Workvivo drives best practice internal communications and engagement across Bupa APAC.
- Provide guidance and advice to Corporate Affairs and Sustainability team, Senior Leaders and other key stakeholders to ensure Workvivo is used as the primary – and preferred – internal communications channel
- Review, consider and manage digital channels holistically so there is a seamless employee experience across all digital channels managed by the APAC internal communications team
- Partner with Senior Manager Content and Channels to ensure priority content is created, curated and published in a timely and appropriate way to ensure the right level of reach and impact
- Set APAC-wide KPIs for digital channels, measure against those KPIs and provide regular updates to key stakeholders along with insights and ideas for improvements
- Manage a community of practice for Space Admins and Workvivo Champions and provide advice to Space Admins and Content Owners on how to create engaging, user-friendly and searchable content
- Review and enforce communication governance principles to ensure information remains current, accessible and provides a good user experience for our people
- Use analytics to report on insights to drive continuous improvement across all digital channels
- Remain current on emerging digital content trends
Why work at Bupa?
We keep our people smiling by helping them improve their lives in and outside of the office.
We’re a welcoming lot, no matter who you are or where you’ve come from. We welcome all talents and backgrounds and embrace our differences, so you can bring your true self to work.
We support our people to be the best version of themselves, physically and mentally. With a healthy work/life balance, leadership support, reduced private health cover, study leave, volunteering options and a commitment to promoting from within.
Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.
What do I need?
- Minimum 5-7 years in a communications role
- Degree qualified in media, public relations, journalism or similar
- Experience managing content on an internal online platform
- Experience liaising with stakeholders cross functionally
About Bupa Asia Pacific:
Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years.
Bupa Asia Pacific operates in Australia, New Zealand and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical and hearing services. Employing more than 20,000 people in the region, we believe that we can make a real difference to the lives of customers through our values, purpose and the way that we deliver personalised care.
At Bupa, we are striving to create and sustain a safe and inclusive workplace. We welcome applicants from all cultural backgrounds, genders, and abilities. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application.
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