MSCRM Support Analyst/Developer
vor 1 Monat
The purpose of this role is to provide effective support across our cusotmers application portfolio focusing on D365 CE (MS Dynamics / MSCRM) ensuring updates, customisations and tickets are completed within defined KPIs.
This role provides the opportunity for a skilled Application Support Analyst to join a growing and supportive team to develop your career. This role is critical to ensuring the seamless delivery of IT to the business.
Some of your duties will include:
- Ensure that systems are configured, controlled and maintained for optimal effectiveness, ensuring there is appropriate integration with other systems
- Assist as a project team member in system deployments
- Manage and maintain user access rights, profiles, and authorities, controlling administration functions
- Assist with effective performance of EOM and EOY procedures by devising data governance processes to maintain data integrity and reliability
- Contribute to the establishment of data reporting platforms, planning effective data backup procedures and devising uptime & fall-back strategies
About You
Looking for a bright and eager individual, who is able to demonstrate initiative and a strong work ethic. In return, you will receive training and development from a supportive team, and the discretion to take control of your career.
Some qualities/traits you may have:
- Minimum 3 years’ experience as an Apps Support / Analyst
- Experience with Aged Care, or similar industry, systems favourable
- Experience with Microsoft Dynamics 365 Customer Service solution design and development desirable
- Skills with c#, JavaScript, HTML and SQL
- Experience in any workflow, data reporting and document management tools
Competitive salary is on offer
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