Customer Success Manager, Sydney
vor 1 Monat
We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.
We've been working on this together since 2016, and have customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more on this journey with us. Today, we're growing fast and excited for new teammates to join us who are the best at what they do. We're passionate about building a company as diverse and creative as the millions of people Notion reaches worldwide.
Notion is an in person company, and currently requires its employees to come to the office for two Anchor Days (Mondays & Thursdays) and requests that employees spend the majority of their week in the office (including a third day).
About The Role:We're looking for a motivated Customer Success Manager with an entrepreneurial and building spirit to join our founding Customer Success team The Asia-Pacific region has been one of the most important markets for us. As an early member of the team, you'll be instrumental in helping define our sales and customer success motion, meaningfully shape our future product, and drive business revenue, all while having a blast doing it
What You'll Achieve:- Help build the foundations of Customer Success at Notion: As an early member of our sales/success teams in Sydney, you'll be instrumental in helping define customer success by working closely with a global team.
- Drive adoption, retention, and expansion for a product people love that solves real problems: You are supporting our customers in Asia-Pacific.
- Build an office from the ground up: As an early team member in Sydney, you will play a key role in laying the foundations for and developing the culture of our team and office.
- Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with product to inform what we do next.
- Elevate your skills as we tackle our most impactful challenges: We've achieved more than teams 10x our size in less time — and there's so much more to do and learn.
- You’re highly adaptable, easily acclimating to a rapidly changing business and industry
- You have a growth mindset and view setbacks as learning opportunities, not failures
- You have 5+ years experience of Customer Success or Sales at a fast growing software company with a track record of high achievement
- Strong intrinsic motivation to be a top performer and contribute to a team
- You can put yourself in others’ shoes and see situations from perspectives other than your own
- You’re motivated by seeing others succeed and grow when you partner with them
- You love getting to know new people and helping them solve their business problems
- You have experience using Notion
- You have experience training users of SaaS products
- You have experience working with user communities
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
What are the pronouns that you would like our team to use when addressing you?
Notion is an in person company, and currently requires its employees to come to the office for two Anchor Days (Mondays & Thursdays) and requests that employees spend the majority of their week in the office (including a third day). Notion reserves the right to adjust these requirements, and wants to ensure that you understand that we prioritize your presence for the magic of in person collaboration. Notion will consider requests for accommodation to this policy, and, upon request, will work with employees to explore a reasonable accommodation for physical or mental disabilities or other reasons recognized by applicable law.Please confirm that you have read and understand Notion’s in office requirements and policy. *
Will you now or in the future require Notion to sponsor an immigration case in order to employ you? *
If you’ll require Notion to commence, i.e., “sponsor,” an immigration or work permit case in order to employ you, either now or at some point in the near future, then you should answer yes. An example of an immigration or work permit case that may require sponsorship now or in the future would be an H-1B or other employment-based work permit sponsorship.
LinkedIn Profile
How did you hear about this opportunity? (select all that apply)
-
✓ Customer Success Manager, Sydney
vor 1 Monat
Sydney, Österreich startup.jobs - Jobboard VollzeitWe're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.We've been working...
-
Sydney, Österreich eFinancialCareers Ltd. VollzeitSenior Customer Success Manager/Customer Success Director Senior Customer Success Manager/Customer Success Director SS&C Technologies Sydney, Australia Senior Customer Success Manager/Customer Success Director SS&C Technologies Sydney, Australia Posted 4 days ago Permanent Competitive Senior Customer Success Manager/Customer Success...
-
Customer Success Manager Sydney
vor 1 Monat
Sydney, Österreich WalkMe VollzeitWalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their...
-
Manager - Customer Success
vor 1 Monat
Sydney, Österreich Lloyd Connect VollzeitLead and mentor Customer Success team of 6 with significant market potential.Previous Customer Success Mgmt. exp in B2B preferred. Drive growth & market presence.Hybrid ongoing role - 2 days WFH / 3 days in their new Sydney CBD office! Lead and mentor Customer Success team of 6 with significant market potential.Previous Customer Success Mgmt. exp in B2B...
-
Customer Success Manager
vor 1 Monat
Sydney, Österreich hatch.team VollzeitThis is a Customer Success Manager role with Instant based in Sydney, Australia Instant --Role Seniority - A role for someone with some basic skills, good motivation and ability to learn. Typically less than 2 years of experience is required.More About The Customer Success Manager Role At InstantInstant is looking for a highly collaborative and...
-
Manager, Customer Success
vor 1 Monat
Sydney, Österreich Basware VollzeitJoin our team at Basware and lead the charge in driving customer success! As the Manager, Customer Success , you'll spearhead a dynamic high-performing team dedicated to ensuring Basware solution adoption, our clients' satisfaction and achieving their desired outcomes. This role is for you, who has people management experience, and a background in value...
-
Customer Success Manager
vor 2 Wochen
Sydney, Österreich LearnUpon VollzeitLearnUpon is looking for a Customer Success Manager to join our team in Sydney. LearnUpon LMS helps organizations train their employees, partners, and customers. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution. With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney,...
-
Manager, Customer Success
vor 1 Monat
Sydney, Österreich Basware Corporation VollzeitApplications are considered on a rolling basisJoin our team at Basware and lead the charge in driving customer success!As the Manager, Customer Success , you'll spearhead a dynamic high-performing team dedicated to ensuring Basware solution adoption, our clients' satisfaction and achieving their desired outcomes. This role is for you, who has people...
-
Customer Success Manager
vor 4 Wochen
Sydney, Österreich Standards Australia VollzeitBuild customer-centric capability and performance within your direct team and also advocate for customer excellence across the business. 07th June, 2024 Who are we?Standards Australia (SA) is the peak standards development organisation in Australia, and we are now 101 years old! We are going through a massive transformational growth stage. In the last few...
-
Customer Success Manager
vor 3 Wochen
Sydney, Österreich eFinancialCareers Ltd. VollzeitCustomer Success Manager London Stock Exchange Group Sydney, Australia Posted 4 days ago Permanent Competitive Customer Success Manager At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change.As a Customer Success Manager, you will be responsible for fostering...
-
Customer Success Manager
vor 3 Wochen
Sydney, Österreich PagerDuty, Inc. VollzeitPagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit ourcareers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!We are seeking an experienced and dynamic Portfolio Customer Success Manager to join our team. In this role, you will manage a...
-
Customer Success Manager
Vor 7 Tagen
Sydney, Österreich PagerDuty, Inc. VollzeitPagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit ourcareers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!We are seeking an experienced and dynamic Portfolio Customer Success Manager to join our team. In this role, you will manage a...
-
Senior Customer Success Manager
vor 3 Wochen
Sydney, Österreich Fluent Commerce VollzeitSenior Customer Success ManagerApplication Deadline: 30 September 2024Department: Customer SuccessEmployment Type: Permanent - Full TimeLocation: AustraliaReporting To: Ingrid Bernard with a dotted line to ImranDescriptionWe are seeking a proactive and dedicated Customer Success Manager (CSM) to join our dynamic team. The CSM will play a key role in building...
-
Customer Success Manager
vor 1 Monat
Sydney, Österreich Noggin Pty VollzeitWhy become a Customer Success Manager at Noggin? Customer Success is not just another area of our business – it underpins everything we do. Here at Noggin, we provide solutions to businesses and communities that solve complex real-world problems, and each day is never the same. As a Customer Success Manager, you will work with various clients across a...
-
Senior Customer Success Manager
vor 3 Wochen
Sydney, Österreich eFinancialCareers Ltd. VollzeitSenior Customer Success Manager - FinTech Senior Customer Success Manager - FinTech Dext Sydney, Australia Senior Customer Success Manager - FinTech Dext Sydney, Australia Posted 1 day ago Permanent Competitive Senior Customer Success Manager - FinTech Who we are, what we do & why we do it?Dext is the market leader in accounting &...
-
Enterprise Manager, Customer Success
vor 4 Wochen
Sydney, Österreich Suffolk Tech VollzeitAs our Enterprise Manager, Customer Success you will play a crucial role in driving the retention and expansion of our customer base across ANZ and Asia, through increased adoption and engagement. Procore’s Customer Success team is instrumental to long-term profitability by identifying upsell opportunities, mitigating risk, driving adoption while providing...
-
Senior Customer Success Manager
vor 3 Wochen
Sydney, Österreich Sonder VollzeitTo build a world where people feel accepted, supported, and heard.Sales and Customer SuccessFull-timeOffice | Sydney, NSW, AustraliaMid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience. Sonder is a data-driven, human-first wellbeing company; helping...
-
Manager, Customer Success
vor 1 Monat
Sydney, Österreich SevenRooms VollzeitThe Team & Role SevenRooms is hiring for a Manager, Customer Success to lead our team of Customer Success Managers in APAC. In this role, you will be responsible for guiding, mentoring, and hiring members of the CSM team, while also providing our clients with a fantastic experience on our platform. You will lead strategic initiatives aimed at maximizing...
-
Customer Success Manager
vor 1 Monat
Sydney, Österreich Emplifi VollzeitEmplifi is a leading unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies. More than 20,000 brands like McDonald’s, Ford Motor Company, and Delta Air Lines rely on Emplifi to enable connected, empathetic experiences for the modern consumer across marketing, commerce, and...
-
Customer Success Manager
vor 4 Wochen
Sydney, Österreich Contentful VollzeitAbout the opportunity As a Senior Customer Success Manager in the Asia-Pacific region, you will work directly with Contentful customers to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will partner closely with our Sales, Product Partner Organization, and Professional Services teams. You...
