Program Coordinator

• Location: Melbourne (South East/North/West)
• Tenure: Fixed Term, 12 months
• Hours of employment: Part time 22.8 hours per week (including occasional evening or weekend work)
• Conditions of employment: Level 4 SCHADS

The Australian Muslim Women’s Centre for Human Rights (AMWCHR) is an organisation of Muslim women working to advance the rights and status of Muslim women in Australia. We are a non-religious organisation reflecting the sectarian, cultural and linguistic diversity within the Muslim community.

• Empowering women’s self-determination
• Bringing a human rights approach to bear on issues of inequality and disadvantage
• Working with individuals, the community, and government to advocate for equality within the Australian context.

We aim to inspire positive action by others and aspire to continuously enhance the quality, impact and effectiveness of our work.

AMWCHR works with individuals, groups and service providers in the following areas:

• Case work, referrals, secondary consultation and outreach
• Advocacy
• Community-based programs and service delivery
• Capacity building
• Leadership development
• Policy development
• Partnership projects

AMWCHR also undertakes:

• Research
• Training development and delivery
• Publications
• Consultancy services.

The Program Coordinator (Youth), is part of the Community Programs Team, and is responsible for the delivery of community capacity building programs developed by AMWCHR to young people across metropolitan Melbourne, and on occasions regional Victoria.

In this role you will engage and outreach to young people, predominantly young Muslim women, in communities, schools and agencies where young people gather, promote AMWCHR’s youth programs, recruit, organise and coordinate youth groups for programs and facilitate or conduct workshops and activities with a focus on developing the capacity of Muslim youth in Victoria.

The Program Coordinator (Youth) is a confident and highly skilled community worker, program organiser, administrator, and groupwork facilitator, who thrives in a highly independent work environment and has the drive and commitment to grow the impact of the program and expand AMWCHR’s presence in the youth space.

The role requires regular travel as program delivery occurs in a range of locations throughout Melbourne and Victoria.

Reports to: Director of Community Programs

Manages: N/A

Key liaison: Programs Team Members, Operations Coordinator, Community Liaison Officers, other staff

External Liaison: Community members, service providers, education bodies, representatives from external agencies and funding bodies.

1. Engagement of youth and networks

• Develop the capacity of Muslim young people to build a generation of youth that are connected, aspirational, driven to advocate for their own rights and of others.
• Plan, promote, develop and coordinate community capacity building programs for Muslim youth in communities and schools.
• Engage, outreach and recruit Muslim youth to participate in AMWCHR’s youth development programs and services.
• Establish linkages and build professional networks and foster good working relationships with external stakeholders such as:
  • Community leaders in the sector
  • Community leaders outside the sector
  • Schools and educational institutions
  • Community hubs, councils
  • Community agencies
  • Service providers
• Represent the AMWCHR on external committees, networks and forums as required

2. Conduct and facilitate workshops and group sessions

• Deliver and facilitate highly engaging and educational workshops and group-based activities where relevant or assigned, adopting a strengths-based approach and utilising the lens, framework and curriculum designed by the organisation.
• Review and evaluate emerging research with a view to continuously improve the delivery of programs.
• Document ongoing learnings that emerge through the programs and continuously review the relevance and responsiveness of the content, plans and strategies of the programs to improve their effectiveness and efficiency, and implement them in consultation with the Director of Community Programs.

3. Program administration, evaluation and supervision

• Maintain records and carry out other administrative duties and procedures that contribute to the efficient and effective conduct of the programs and organisations’ operations as required within funding arrangements and organisational policies.

• Prepare proposals and reports for relevant programs as required, in consultation with the management and the program team.
• Ensure the successful completion of work plan requirements of allocated projects as set out by the Director of Community Programs.
• Contribute to the development of policies and procedures of AMWCHR as they apply to the administration and delivery of community development programs.
• Attend and participate in AMWCHR staff meetings, contribute to strategic and operational planning, development and management of policies and procedures and professional sharing.
• Participate in performance appraisal processes during the designated periods
• Participate in group and individual supervision meetings or reflective sessions adopting a readiness for reflective thinking and openness for constructive feedback
• Maintain positive collegiate relationships with management and colleagues, reporting relevant issues and contributing to a professional and harmonious workplace.

Applicants must respond to the following KSA:

1. Qualifications in youth work, social work, community development or psychology
2. 2Experience in work with youth and Muslim communities.
3. Experience in assessing community groups’ needs and developing training sessions
4. An understanding of Islamic religious diversity, cultures, migration and settlement issues.
5. Proven experience and understanding of a participatory, supportive and empowerment-based style of facilitating small and large groups across a diverse range of clients.
6. Ability to moderate group dynamics and negotiate potentially volatile and sensitive environments.
7. Experience in facilitating group sessions with youth through different language interpreters.
8. Ability to manage projects, monitor own workload, pay attention to details and ensure all work tasks are completed in accordance with assigned portfolio and funding arrangements.
9. Excellent interpersonal skills and ability to work as part of a highly culturally diverse team.
10. Well-developed written and verbal communication skills in English
11. Well-developed time management, record keeping and organisational skills.
12. Current driver’s license, Working with Children’s Check and Police Check

Highly desirable additional criteria: (not required to respond to in application)

• Ability to communicate effectively with a diverse range of people, to develop and maintain professional relationships and share concepts, information and ideas successfully.
• Ability to report succinctly and accurately.
• Ability to work successfully in a changing environment, accept new challenges and continually strive for improvement.
• Qualifications in community development and group facilitation.
• Ability to sensitively address complex issues that emerge when working with refugee communities, including engaging and engendering trust.
• Specialist knowledge in gender issues, development work and refugee issues.
• Excellent public speaking, negotiation and facilitation skills.
• Ability to respond to community needs in innovative ways with limited resources.
• Ability to speak a language other than English relevant to Muslim communities.

AMWCHR is committed to child safety. The successful applicant will be subject to a satisfactory Police Check and be required to obtain a valid Working with Children Check. AMWCHR offers flexible working arrangements and salary packaging.

A position description is attached.