Technical Support Specialist
vor 6 Monaten
Du begeisterst dich für Kundenkommunikation und liebst es an der Herausforderung zu wachsen? Hohe Qualität und zufriedene Kunden sind dir ein wichtiges Anliegen?
Dann ist hier deine Chance in unserem Supportteam mitzuwirken
Als Support Specialist in unserem internationalen Team erwartet dich:
- Du bist die erste Ansprechperson für Userinnen und User unserer Produkte
- Selbständige Analyse, Reproduktion, Nachverfolgung und Lösungsfindung der indivduellen Anfragen
- Dokumentation der Lösungen in unserer Knowledgebase
- Enge Zusammenarbeit im Team und mit internen Fachabteilungen
Qualifikationen
Du bringst mit:
- Abgeschlossene technische Ausbildung (Lehre/HTL/FH/Universität)
- 1-2 Jahre Erfahrung im technischen Support oder in einer vergleichbaren technischen Rolle
- Ausgezeichnete Deutsch
- und Englischkenntnisse
- Technisches, analytisches Verständnis & Hands on Mentalität
- Eigenständigkeit, Belastbarkeit und Durchhaltevermögen
- Idealerweise erste Erfahrungen im Umgang mit SAP
- Grundkenntnisse in HTML, CSS, JavaScript, oder einer objektorientierten Programmiersprache sind ein Plus
- Erfahrungen mit relationalen Datenbanken wie MSSQL, DB2, Oracle, Postgres und MySQL sind von Vorteil
- Nice to have: Grundkenntnisse im Bereich Softwaretesting oder mit einem unserer Produkte
Unser Angebot
Das bieten wir:
- Sehr gute öffentliche Erreichbarkeit (U1) und Wiener Linien Jahreskarte
- Flexibles Arbeitszeitenmodell
- Möglichkeit im Homeoffice zu arbeiten (3 Tage/Woche)
- Fundierte Einschulung in ein abwechslungsreiches Aufgabengebiet
- Marktkonformes Fixgehalt plus Bonus
- Weiterbildungs
- und Aufstiegsmöglichkeiten innerhalb und außerhalb der Abteilung in einer zukunftsorientierten Branche
- Give Back: Möglichkeit zu 4 Tagen bezahltem Volunteer-Leave pro Jahr, um sich für wohltätige Projekte zu engagieren die dir wichtig sind
- Möglichkeit zum temporären Remote Working im In
- und Ausland
- Geniale Events sowie ein Freizeitbereich in einem modernen Büro mit Blick über die Wiener Skyline
- Gratis Snacks und Getränke in Form von Obst, Tee, Kaffee, etc..
Wir sind in Österreich gesetzlich verpflichtet, das Mindestgehalt anzugeben, welches laut IT-Kollektivvertrag für diese Position € 33.544;
- brutto pro Jahr beträgt. Unsere attraktiven Vergütungspakete orientieren sich an den aktuellen Marktgehältern und können daher deutlich über dem angegebenen Mindestgehalt liegen.
Tricentis Core Values:
Knowing what we need to achieve and how to achieve it is important. Tricentis core values define our ways of working and the behaviors we model that create an enjoyable and successful Tricentis life.
- Demonstrate Self-Awareness: Own your strengths and limitations.
- Finish What We Start: Do what we say we are going to do.
- Move Fast: Create momentum and efficiency.
- Run Towards Change: Challenge the status quo.
- Serve Our Customers & Communities: Create a positive experience with each interaction.
- Solve Problems Together: We win or lose as one team.
- Think Big & Believe: Set extraordinary goals and believe you can achieve them.
LI-SS2
-
Technical Support Specialist
vor 4 Wochen
Wien, Wien, Österreich Lingvano GmbH VollzeitLingvano GmbH seeks a skilled Technical Support Specialist to assist technical teams with troubleshooting software and hardware issues.Key responsibilities include:Collaborate with cross-functional teams to resolve technical problems.Investigate and troubleshoot hardware and software issues.Develop and implement solutions to improve technical...
-
Technical Support Specialist
vor 6 Monaten
Wien, Österreich OneSpan VollzeitAt OneSpan, we're reimagining trust to help businesses to thrive by enabling secure, compliant, and frictionless digital agreements and transactions. Across the globe, we are trusted by global enterprises, including more than 60% of the world's largest 100 banks, to enrich their customer experience and mitigate threats today, while preparing to take full...
-
Technical Support Specialist
vor 1 Monat
Wien, Wien, Österreich D-ploy VollzeitWe are seeking a highly skilled Technical Support Specialist to join our team at D-ploy. As an IT Field Service Technician, you will be responsible for providing timely and efficient onsite technical support to clients, addressing hardware, software, and network issues.Key responsibilities include installing, configuring, and maintaining computer systems,...
-
Technical Support Specialist
vor 4 Wochen
Wien, Wien, Österreich Global Blue VollzeitJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our Global Blue technology team as a Field Service engineer. The successful candidate will play a crucial role in supporting Internal Clients and executing projects, ensuring that IT systems infrastructure meets Global Blue standards and governance.Main ResponsibilitiesSupport...
-
Global Technical Support Specialist
vor 1 Woche
Wien, Wien, Österreich Philips VollzeitAbout the RoleWe are seeking an experienced Global Technical Support Specialist to join our team. This role will play a vital part in delivering excellent customer care and ensuring customers receive prompt and courteous support.Key ResponsibilitiesProvide technical support to over 200 customers on our Patient Care / Cardiology Informatics products in the...
-
Technical Support Specialist
vor 4 Wochen
Wien, Wien, Österreich Philips VollzeitJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Philips. As a key member of our support team, you will play a vital role in ensuring that our customers receive exceptional technical support and assistance.About the RoleIn this exciting position, you will be responsible for providing timely and effective technical...
-
Technical Support Specialist for Database Solutions
vor 2 Wochen
Wien, Wien, Österreich SAP VollzeitWe're seeking a highly skilled Technical Support Specialist to join our team and provide exceptional support for SAP HANA database solutions. In this role, you'll be part of a globally distributed technical support organization, working closely with customers and colleagues to deliver top-notch service.SAP HANA is a cutting-edge, in-memory database that...
-
Technical Support Specialist
vor 3 Monaten
Wien, Österreich Wienerberger AG VollzeitAt wienerberger we are committed to a better future. With innovative and sustainable building materials, we strive to improve people's lives and create a world in which future generations have the same opportunities as we do today. Guided by trust, respect, passion and creativity, we shape a better future. - ** Our shared vision**: We improve people's...
-
Technical Support Specialist with German
vor 6 Monaten
Wien, Österreich Acronis VollzeitAcronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Technical Support Specialist who is ready to join our mission in creating a #CyberFit future! **WHAT YOU'LL DO** - Provide...
-
Technical Support Specialist
vor 2 Wochen
Wien, Wien, Österreich Philips VollzeitAt Philips, we believe that every human matters. As a Technical Support Specialist - Healthcare IT, you will play a crucial role in delivering quality healthcare to people around the world.About the RoleWe are seeking an experienced Technical Support Specialist - Healthcare IT to join our team. In this role, you will be responsible for resolving customer...
-
Technical Support Specialist for SAP HANA Database
vor 3 Wochen
Wien, Wien, Österreich SAP AG VollzeitAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team, providing expert technical support for SAP HANA Database. As a key member of our customer support organization, you will play a vital role in ensuring seamless interaction with our customers.The ideal candidate will possess strong technical skills, excellent problem-solving...
-
Technical Application Support Specialist
vor 6 Monaten
Wien, Österreich CAE Vollzeit**Role and Responsibilities** **Technical Application Support Specialist** In this role you will support the product Flight Plan Manager which is used by customers around the globe. You will need your analysis, troubleshooting and diagnostics skills in our customer-centric, fast-paced environment to boost customer satisfaction. **The role we are offering...
-
Technical Systems Specialist
vor 3 Wochen
Wien, Wien, Österreich RevTec-Systems AG Vollzeit**Revolutionize Data Acquisition with RevTec-Systems AG**We are a global leader in optical detection systems for casinos, providing real-time data acquisition solutions. Our cutting-edge technology enables our customers to increase efficiency and productivity.About the Role:We are seeking a highly skilled Technical Systems Specialist to join our team in...
-
Technical Support Specialist
vor 1 Monat
Wien, Wien, Österreich Philips VollzeitJob SummaryJob Title: Remote Service EngineerWe are seeking an experienced Remote Service Engineer to join our team at Philips. As a key member of our organization, you will play a crucial role in providing technical support to our customers, ensuring they receive the best possible service.Main ResponsibilitiesResponsible for qualifying customer calls for...
-
Technical Support Specialist
vor 4 Wochen
Wien, Wien, Österreich SAP AG VollzeitAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team and provide expert-level support for SAP HANA Database. In this role, you will work in a challenging and rewarding environment, collaborating with customers across various mediums to deliver exceptional technical support.ResponsibilitiesProvide professional and courteous...
-
Technical Support Specialist for Video Technology
vor 4 Wochen
Wien, Wien, Österreich Bitmovin Inc VollzeitBitmovin Inc is a global leader in video streaming technology, providing innovative solutions to renowned brands worldwide. As a Technical Support Specialist for Video Technology, you will be the first point of contact for our clients, ensuring their success with our products.We value cognitive diversity and believe it's essential in creating representative,...
-
Clinical Technical Specialist
vor 2 Monaten
Wien, Österreich Cochlear Ltd VollzeitCochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer...
-
Technical Support Specialist
vor 4 Monaten
Wien, Österreich Tricentis VollzeitDu begeisterst dich für Kundenkommunikation und liebst es an der Herausforderung zu wachsen? Hohe Qualität und zufriedene Kunden sind dir ein wichtiges Anliegen? Dann ist hier deine Chance in unserem Supportteam mitzuwirken! Als Support Specialist in unserem internationalen Team erwartet dich: - Du bist die erste Ansprechperson für Userinnen und User...
-
Technical Systems Specialist
vor 4 Wochen
Wien, Wien, Österreich Mag. Monika Kail VollzeitMag. Monika Kail is seeking a Technical Systems Specialist to join their team.Job Description:We are looking for a skilled and experienced individual to assist in managing and maintaining various systems and tools.Responsibilities:Maintenance of existing systems to ensure optimal performance and scalability.Identification and resolution of technical issues...
-
Technical Support Specialist
vor 3 Wochen
Wien, Wien, Österreich Prewave GmbH VollzeitJob OverviewPrewave GmbH is a leading provider of AI-powered supply chain risk management solutions. We are seeking a skilled Technical Support Specialist to join our Information Technology team.This role involves providing technical assistance to users, setting up hardware and software applications, managing IT assets, and performing various ongoing...