Technical Specialist
vor 2 Wochen
**Technical Spezialist (m/w/d)**
**Wien**
Wir sind auf der Suche nach einem motivierten **Technical Specialist (m/w/d)**für KIA Österreich in Wien.
**Deine Aufgaben**:
- Technische Unterstützung des Händlernetz via Ticketsystem und Telefon
- Sicherstellen der vorgegebenen Bearbeitungszeit (KPI)
- Administrative Betreuung des Hersteller-Service-Portals
- Eigenständige Diagnose/ Fehlersuche an Problemfahrzeugen
- Technische Unterstützung abteilungsübergreifend
- Enge Zusammenarbeit mit den Qualitätsabteilungen des Herstellers
- Eigenständiges Qualitäts-Reporting
- Übersetzung und Bearbeitung von technischen Service Bulletins
- Eigenständiges Erstellen technischer Information für den Handel
**Das bringst Du mit**:
- Abgeschlossene Ausbildung zum KFZ-Technikmeister oder vergleichbare Ausbildung.
- Idealerweise zusätzliche Erfahrung als Diagnose Techniker/ Service Techniker
- Erste Erfahrungen im Bereich alternative Antriebe/ Elektromobilität vorhanden
- Begeisterung für die Mobilität der Zukunft
- Komplexe technische Sachverhalte zielgruppengerecht, verständlich und sachlich richtig darstellen
- Hohes Maß an Eigeninitiative und proaktive, strukturierte Arbeitsweise
- Spaß an der Arbeit im Team
- Sehr gute Deutschkenntnisse in Wort und Schrift (Ausdrucksweise, Rechtschreibung und Grammatik)
- Korrespondenzsichere Englischkenntnisse in Wort und Schrift, technisches Englisch von Vorteil
**Working pattern and location**
- 40 Stunden / Woche
- Job Lokation Wien
**Über uns**
Seit über 25 Jahren ist MSX Partner der Automobilindustrie (PKW, NFZ, Motorrad) und bietet Dienstleistungen zur Optimierung von Händlernetzwerken an. Als schnell wachsendes Unternehmen sind wir mit über 6.500 Mitarbeitenden in mehr als 80 Ländern global vertreten. Unser Expertenwissen setzen wir in den folgenden 5 Bereichen ein:
- Kundenzufriedenheit & Kundenbindung
- Mobilität & Flotte
- Technik & Garantie
- Ersatzteilevertrieb & Service
Management der Vertriebskanäle - Training und Coaching
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