Global Process Expert Order to Cash

vor 2 Wochen

Wien, Österreich RHI Magnesita Vollzeit

**Global Process Expert Order to Cash (M/F/d)**

**About you**

**Do you want to improve processes and drive automation across a global and dynamic industry leader?**

We are looking for a full-time Process Expert in OtC for our Global Process Team. By joining us, you will play a key role in bringing our processes to the next level with our customer in the focus of our activities.
- Do you have a great perception for details but still see them in a larger context?
- Are you passionate about the value add of new technologies and continuously improve existing processes?
- Are you a people person at heart who can communicate easily and loves connecting people?
- Are you a true team player with a good sense of humor?
- Are you comfortable with automation and standardization of processes?
- Are you passionate about new ideas and still consider the reasons behind the existing solution?

**If most of your answers were yes, then we are a match, and this opportunity is for you**

**Do you have the following background and professional skills?**
- Bachelor's / Master's degree in business administration or (business) IT
- Extensive professional experience as a team lead in a global business service center (at least 3 years)
- Expertise in managing at least of one of the following parts of the order to cash process:

- Process and service sales orders
- Plan & Manage Transport/Visibility & Traceability
- Experience in the optimization of business processes and methods for process improvement
- Ability to implement smaller projects independently, lean management and problem-solving competencies
- Experience in working with performance metrics desirable
- Customer and technology affinity (especially on process mining and RPA)
- Excellent ERP system expertise (e.g. SAP)
- Intercultural work experience is an advantage

We are aware that the person described above who entails each and every attribute will be hard to find, but we are always willing to invest in the further development of our people. So, if you see yourself in most of the aspects, we encourage you to apply.

**About the job**
**Your tasks will include**
- Process management and functional governance: Standardization of processes across all Business Units / locations and identification, collection, consolidation and elaboration of improvement ideas
- Process monitoring: Definition, update and continuous improvement of process performance indicators (PPIs) for performance measurement in functional (sub-) processes
- Process improvement, rollout and documentation: Implementation of improvement projects and active support of (IT) rollout projects (e.g. ERP system introduction) concerning specific (sub-)processes across departments / Business Units
- Company-wide process alignment: Coordination with other Process Experts on challenges and changes affecting more than one sub-process; escalation to the Process Owner (if required)
- Procsess documentation, -automation and adaption of global guidelines

**What we bring to the table**

We are the acknowledged technology leader in the refractory industry. Our company is defined by people. We celebrate diversity. We know that multiple approaches, perspectives and backgrounds fuel creativity and innovation. We strive to build a workplace culture that welcomes & values the diverse voices of our employees. We have a collaborative culture that cherishes ideas and determination to add value for our customers. Our leadership style encourages openness, fresh thinking, and initiative. We are pragmatic, positive, and optimistic.

**As a much-valued employer we offer**:

- We offer you a varied and challenging role within the world market leader that is driving positive change.
- We give you the opportunity to take part in shaping the future of the industry leader in innovative technology.
- We offer you work in a high-performance team.
- We offer an international environment
- We offer you and independent way of working.
- We offer direct communication, openness, and foster collaboration.
- We offer excellent development opportunities and further social benefits (e.g., flexible working hours, food subsidy, health care management, insurance benefits, myRHIMagnesita Employee App)

According to your previous experience and qualifications and in keeping with the market the monthly gross salary will start from € 3.617,04- (full time basis).

**Do you recognize yourself in this role?**

**About RHI Magnesita**

RHI Magnesita is the leading global supplier of high-grade refractory products, systems and solutions which are critical for high-temperature processes exceeding 1,200°C in a wide range of industries, including steel, cement, non-ferrous metals and glass. Our purpose is to master heat, enabling global industries to build sustainable modern life. With a vertically integrated value chain, from raw materials to refractory products and full performance-based solutions, RHI Magnesita serves customers around the world, with around

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