Senior Information Technology Assistant
vor 5 Stunden
This position is located in the Core Operations Unit (COU), Information Technology Service (ITS), Division for Management (DM), United Nations Office at Vienna /United Nations Office on Drugs and Crime (UNOV/UNODC), in Vienna, Austria. The Senior Information Technology Assistant (Team Leader) will work under the direct supervision of Computer Information Systems Officer (Service Delivery and Conference ICT Coordination) and the overall supervision to the Service Delivery Officer in the Office of the Chief, ITS.
**Responsibilities**:
Within delegated authority, the Senior Information Technology Assistant (Team Leader) will be responsible for leading the unit. This involves activities related to both technical and administrative competence as well as including the following specific duties:
- Provide high quality, timely and cost-effective information technology and telecommunications services.
- Deploy integrated messaging, including IP telephony. Roll new systems in a systematic way taking into consideration technology changes.
- Provision ICT backend support for UNODC field offices including Voice over IP communication and backup of field office files on Vienna facilities and in the cloud.
- Provision ICT security services. Ensure that measures are taken to monitor and secure all UNOV/UNODC systems.
- Maintain and enhance local and wide-area networks. Take necessary measures to keep improving performance.
- Maintain and ensure continuous operation of the storage area network (SAN), server farms, and backup.
- Support projects as required.
- Coordinate unit activities and guide and supervise the teams.
- Supervise the teams’ work. Distribute work assignments to team members and monitor progress.
- Provide guidance and training to new/junior staff.
- Ensure proper human resources for the unit using WSP, RB and non-RB funding.
- Plan and act on procurement of equipment, software and service contracts.
- Manage own time and that of COU. Ensure unit keeps abreast of latest technical information and provide technical assistance and guidance where necessary.
- Ensure cooperation and compliance with OICT in New York and Geneva in particular, but also with all other IT offices.
- Assist with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
- Assist with visualizations and updating information material such as web pages or brochures.
- Perform other work-related duties, as requested.
Competencies
- Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
- Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
- Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.
Education
High school diploma or equivalent. Certification in Prince 2 Foundation project management training in ITIL is desirable. Supplementary courses/technical certificates in information technology is desirable.
Job - Specific Qualification
Certification in Prince 2 Foundation project management training and in ITIL is desirable.
Supplementary courses/technical certificates in information technology is desirable.
Having passed the Administrative Support Assessment Test [in English] at the United Nations headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International criminal tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia may be accepted in lieu of the GGS
-
Information Technology Assistant
vor 7 Monaten
Wien, Österreich United Nations VollzeitThis position is located in the Core Operations Unit (COU), Information Technology Service (ITS), Division for Management (DM), United Nations Office at Vienna /United Nations Office on Drugs and Crime (UNOV/UNODC), in Vienna, Austria. The Information Technology Assistant will work under the direct supervision of Senior Information Technology Assistant (Team...
-
Information Technology Assistant
vor 7 Monaten
Wien, Österreich United Nations VollzeitThis position is located in the Core Operations Unit (COU), Information Technology Service (ITS), Division for Management (DM), United Nations Office at Vienna /United Nations Office on Drugs and Crime (UNOV/UNODC), in Vienna, Austria. The Information Technology Assistant will work under the direct supervision of Senior Information Technology Assistant (Team...
-
Information Technology Assistant
vor 3 Wochen
Wien, Österreich United Nations VollzeitOrg. Setting and Reporting - This position is located in the Service Design and Provisioning Team (SDP), Information Technology Service (ITS), Division for Management (DM), United Nations Office at Vienna /United Nations Office on Drugs and Crime (UNOV/UNODC), in Vienna, Austria. The incumbent will work under the direct supervision of the Information...
-
Information Technology Assistant
vor 3 Monaten
Wien, Österreich United Nations VollzeitOrg. Setting and Reporting - This position is located in the Core Operations Unit (COU), Information Technology Service (ITS), Division for Management (DM), United Nations Office at Vienna (UNOV) and United Nations Office on Drugs and Crime (UNODC), in Vienna, Austria. The incumbent will work under the direct supervision of the Chief, COU, and under the...
-
Information Technology Assistant
vor 3 Wochen
Wien, Österreich United Nations VollzeitOrg. Setting and Reporting - This position is located on the Core Operations Unit (COU), Information Technology Service (ITS), Division for Management (DM), United Nations Office at Vienna (UNOV) and United Nations Office on Drugs and Crime (UNODC), in Vienna, Austria. The incumbent will work under the direct supervision of the Servers Team Supervisor, COU...
-
Senior Information Technology Assistant
Vor 7 Tagen
Wien, Österreich United Nations VollzeitThis position is located in the Global Technical Team (GTT) in the Department of General Assembly and Conference Management (DGACM) in Vienna. The incumbent reports to the Computational Linguist leading gText Project Technical Team. **Responsibilities**: Within delegated authority, the gText Technical Team Leader Assistant (Senior.Net Software Engineer)...
-
Information Technology Assistant
vor 3 Monaten
Wien, Österreich United Nations VollzeitOrg. Setting and Reporting - This position is located in the Core Operations Unit (COU), Information Technology Service (ITS), Division for Management (DM), United Nations Office at Vienna (UNOV) and United Nations Office on Drugs and Crime (UNODC), in Vienna, Austria. The incumbent will work under the direct supervision of the Infrastructure &...
-
Information Systems Assistant
vor 1 Woche
Wien, Österreich United Nations VollzeitOrg. Setting and Reporting - This position is located in Service Design and Provisioning Team (SDP), Information Technology Service (ITS), Division for Management (DM), United Nations Office at Vienna /United Nations Office on Drugs and Crime (UNOV/UNODC), in Vienna, Austria. The incumbent will work under the direct supervision of the Information Technology...
-
Senior Information Systems Assistant
vor 7 Monaten
Wien, Österreich United Nations VollzeitThis position is located in the Investigations Division (ID) of the Office of Internal Oversight Services (OIOS) in the Vienna Regional Office. The Senior Information Systems Assistant (Digital Forensics), will report to the Chief of Section in Vienna. OIOS is the internal oversight body of the United Nations and assists the Secretary-General in fulfilling...
-
Information Systems Assistant
vor 4 Monaten
Wien, Österreich United Nations Vollzeit**Job Opening** **Job Opening ID**: 241325 **Job Network** : Information and Telecommunication Technology **Job Family** : Information Management Systems and Technology **Category and Level** : General Service and Related Categories, G-6 **Duty Station** : VIENNA **Department/Office** : Office of Counter-Terrorism **Date Posted** : Sep 5,...
-
Information Systems Assistant
Vor 7 Tagen
Wien, Österreich United Nations VollzeitThis position is located within the United Nations Office of Counter-Terrorism, Special Projects and Innovation Division, Countering Terrorist Travel Section, Vienna API/PNR Team. The incumbent reports to the Senior Information Systems Officer. This position will support the API/PNR project led by the United Nations Office of Counter-Terrorism (UNOCT). The...
-
Information Security Assistant
vor 2 Wochen
Wien, Österreich Prewave GmbH Vollzeit(M/F/d) part-time Do you want to be part of one of the fastest-growing AI companies in Supply Chain Risk Management? At Prewave, we are dedicated to unlocking an unprecedented level of efficiency, transparency and resilience in the supply chain for our customers. We pioneer supply chain risk management with our AI-powered solutions, analysing traditional...
-
Information Security Assistant
Vor 7 Tagen
Wien, Österreich Prewave GmbH Vollzeit(M/F/d) part-time (min 20hr/week) Do you want to be part of one of the fastest-growing AI companies in Supply Chain Risk Management? At Prewave, we are dedicated to unlocking an unprecedented level of efficiency, transparency and resilience in the supply chain for our customers. We pioneer supply chain risk management with our AI-powered solutions,...
-
Chief Information Security Architect
vor 1 Monat
Wien, Wien, Österreich team Technology Management GmbH VollzeitWir suchen Sie für die Position eines Chief Information Security Architects bei unserer Firma, dem Team Technology Management GmbH. Als Senior IT-Sicherheitsberater mit umfassender Erfahrung und Kenntnissen in der Sicherheit von Informationen und Systemen möchten wir Ihre Expertise einbringen.Beschreibung des JobsAufgaben und...
-
Senior Technology Recruiter
Vor 7 Tagen
Wien, Österreich HamlynWilliams VollzeitHW is currently supporting the scale of a global fintech that are running a project to develop and optimise their technology recruitment function to enable significant scale-up across Europe. **Senior Technology Recruiter** As a Senior Technology Recruiter, you will drive the entire hiring process from sourcing to interviewing and onboarding. You will get...
-
Senior Information Systems Assistant
vor 5 Stunden
Wien, Österreich United Nations VollzeitThis position is located in the Global Technical Team (GTT) in the Department for General Assembly and Conference Management (DGACM), Vienna. The incumbent reports to the Computational Linguist in gMeets team. **Responsibilities**: Within delegated authority, the Senior Information Systems Assistant will be responsible for the following duties: - Drafts...
-
Senior Information Systems Assistant
vor 1 Woche
Wien, Österreich United Nations VollzeitThis position is located in the Global Technical Team (GTT) in the Department for General Assembly and Conference Management (DGACM), Vienna. The incumbent reports to the gDoc Technical Team Lead. Incumbents report to a Computational Linguist/Information Systems Officer. **Responsibilities**: Within delegated authority, the gDoc Technical Team Leader...
-
Senior Executive Assistant
Vor 6 Tagen
Wien, Österreich Demolytic Vollzeit**Wien**: **Österreich**: Wir suchen einen zuverlässigen Senior Executive Assistant, der unsere Führungskräfte zeitnah und professionell unterstützt. Sie leisten erstklassige administrative und verwaltungstechnische Unterstützung für die Mitglieder unseres Führungsteams. Die Hauptaufgaben des Senior Executive Assistant umfassen das Planen von...
-
Information Systems Assistant
vor 4 Monaten
Wien, Österreich United Nations VollzeitOrg. Setting and Reporting - This position is located within the United Nations Office of Counter-Terrorism, Special Projects and Innovation Branch, Countering Terrorist Travel Section, Vienna API/PNR Team, in Vienna. The incumbent reports to a Senior Information Systems Officer. This position will support the API/PNR project led by the United Nations Office...
-
Senior Administrative Assistant
Vor 6 Tagen
Wien, Österreich Demolytic Vollzeit**Wien**: **Österreich**: Wir suchen einen erfahrenen Senior Administrative Assistant zur Verstärkung unseres Teams. Sie übernehmen eine Vielzahl von Verwaltungsaufgaben, darunter das Verwalten von Telefonaten und E-Mails, das Planen von Terminen sowie Besprechungen. Für diese Position sollten Sie in der Lage sein, Ihre organisatorischen Fähigkeiten zu...
