Customer Support Specialist

vor 20 Stunden


Linz, Österreich TeamViewer Vollzeit

Company Description

TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control, and support devices. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity.

Our team is committed to quality and passionately leading the way in the fields of Augmented Reality, the Internet of Things, and Artificial Intelligence. With over 1.400 employees from more than 80 nationalities in 20+ locations worldwide, we are one global family. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions. One of the keys to our success is our culture, which enables employees to learn, grow, and contribute in meaningful ways.

Are you courageous and want to make an impact? Then join our winning team and help us create a world that works better.

**Job Description**:
Are you open, communicative and love working with a diverse range of customers to help them with their IT challenges? Then join our Customer Support Team and satisfy our customers by delivering an outstanding customer experience.
- Provide support to our customers by answering inquiries via our ticket system and support chat
- Prepare offers for prospect customers, tailoring solutions to their individual needs
- Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
- Work closely with all members of the Customer Support team to deliver a best-in-class experience for our existing and potential customers

**Qualifications**:

- University degree in the field of economics, or other relevant vocational education such as commercial or technical training
- Fluency in German and English is mandatory, other languages are a plus
- Windows® user knowledge desirable
- First professional experience in working in a customer focused role is a plus
- Determination, enthusiasm and willingness to learn
- High level of multi-tasking, open-mindedness combined with flexible and stress-resilient approach to work
- Working independently is just as important to you as team spirit
- Strong communication skills and passion for working with people

Additional Information
- ** Onsite Onboarding **in our HQ office for an optimal start
- ** Great compensation and benefits packages** including company achievement bonus and stock-based options, regular salary reviews
- ** Public transport friendly** offices
- Access to _Corporate Benefits platform _with many **discounts**:

- Regular **T**eam events** and company-wide celebrations
- ** Open door policy**, no dress code rules, frequent all Hands and Leadership Lunches
- ** Hybrid **and **Flexible **work time with up to 50% home office
- ** Work From Abroad Program** allowing up to 40 days of work outside your contracting country
- We celebrate **diversity **as one of core values, join and drive one of the c-a-r-e initiatives together with us

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.



  • Linz, Österreich Dynatrace Vollzeit

    **Your role at Dynatrace**: Are you looking for a fast-paced environment where you can blend your technical curiosity and experience with your passion for helping others (in this case, our customers) succeed in overcoming some of their biggest digital transformation challenges? If so, look no further. **We want to talk to you!** The world needs perfect...


  • Linz, Österreich ÖBB-Holding AG Vollzeit

    Wir möchten neue Wege gehen. Und neue Wege schaffen. Heute. Für morgen. Für uns. Werden auch Sie Teil des #Team ÖBB. Damit wir auch morgen End-to-end Logistiklösungen für jede Industrie anbieten können, um einen umweltfreundlichen Gütertransport zu ermöglichen. Wir, das sind rund 6.000 Möglichmacher:innen der Rail Cargo Group, einem der...


  • Linz, Österreich GlobeAir Vollzeit

    Company Description Be part of our continuing growth story! GlobeAir is Europe’s leading private jet charter offering on-demand flights at affordable rates. We are looking for talented passionate people with the ability to hit the ground running and achieve results. People who work at GlobeAir have an international background, are flexible and thrive in a...


  • Linz, Österreich Usersnap GmbH Vollzeit

    **Job description**: Usersnap is a web-based customer feedback platform used by companies like Facebook, Canva, and Microsoft worldwide. We are looking for a junior customer success manager who possesses a supporting background and is result driven. There is a wide range of duties crossing, from product support, user onboarding, and education to minimizing...


  • Linz, Österreich GlobeAir Vollzeit

    Company Description Be part of our continuing growth story! GlobeAir is Europe’s leading private jet charter offering on-demand flights at affordable rates. We are looking for talented passionate people with the ability to hit the ground running and achieve results. People who work at GlobeAir have an international background, are flexible and thrive in a...


  • Linz, Österreich KEBA Group AG Vollzeit

    Das Zusammenspiel unterschiedlicher Talente und Könnerschaften ist es, was bei unseren Mitarbeiter:innen Begeisterung und Innovationskraft entfacht. Eine einzigartige Atmosphäre, die echtes Teamwork fördert, macht auch das Besondere möglich: Eine Gemeinschaft, die neben dem Spaß an der Arbeit auch eine außergewöhnliche Performance hervorbringt. Wir...

  • Customer Care Manager

    Vor 3 Tagen


    Linz, Österreich eRecruiter GmbH Linz Vollzeit

    **Customer Care Manager & Support (w/m/d)**: **für Recruiting Software in Vollzeit**: Linz oder Wien Vollzeit (38,5h/Woche) € 2000 - € 2900 ab sofort Jetzt bewerben **Deine zukünftige Rolle**: - Wir supporten die beste Recruiting-Software - und du bist dabei! Du brennst darauf, knifflige Anfragen aus aller Welt per Telefon, E-Mail oder Chat zu...


  • Linz, Oberösterreich, Österreich Dynatrace Vollzeit

    Key ResponsibilitiesAs a Technical Support Engineer at Dynatrace, you will be responsible for providing expert-level support to our customers. Your key responsibilities will include:Recognizing and solving complex problems as reported by customers related to our SaaS and Managed products.Collaborating with diverse customer technology ecosystems to provide...


  • Linz, Oberösterreich, Österreich Dynatrace Austria GmbH Vollzeit

    Senior Technical Support Engineer Your role at Dynatrace As a Senior Customer Solution Engineer, you will be part of our Global Customer Support team. You will use your product, troubleshooting, and people skills to work directly with our customers, resolving technical issues and problems that occur while using the Dynatrace platform. Your role: *...


  • Linz, Oberösterreich, Österreich Dynatrace Austria GmbH Vollzeit

    Senior Technical Support Engineer Your role at Dynatrace As a Senior Customer Solution Engineer, you will be part of our Global Customer Support team. You will use your product, troubleshooting, and people skills to work directly with our customers, resolving technical issues and problems that occur while using the Dynatrace platform. Your role: *...


  • Linz, Oberösterreich, Österreich Dynatrace Austria GmbH Vollzeit

    Senior Technical Support Engineer Your role at Dynatrace As a Senior Technical Support Engineer, you will be part of our Global Customer Support team. You will use your product, troubleshooting, and people skills to work directly with our customers, resolving technical issues and problems that occur while using the Dynatrace platform. Your role: *...


  • Linz, Österreich Thermo Fisher Scientific Vollzeit

    Order Fulfillment M/F/d in API Manufacturing **Linz, Austria **❘** Job ID**: In dieser Position sind Sie für die logistische Abwicklung und die korrekte Verzollung des ein - und ausgehenden Warenverkehrs in enger Zusammenarbeit mit den internen Stakeholdern und unseren externen Logistikpartnern verantwortlich. **Ihre Aufgaben** - Zollabwicklung Import...


  • Linz, Österreich Dynatrace Vollzeit

    As a Technical Support Engineer, you will be part of our Global Customer Support team. You will use your product, troubleshooting, and people skills to work directly with our customers, resolving technical issues and problems that occur while using the Dynatrace platform. Your role - Recognize and solve problems as reported by customers related to our...


  • Linz, Österreich helloly GmbH Vollzeit

    helloly® - Experten seit über 20 Jahren Wir bei helloly sind stolz auf unseren erstklassigen Service und unsere fairen Preise. Wir bieten unseren Kunden die perfekte Webhosting-Plattform, um Ihre Ideen online zu verwirklichen. Wir erweitern unser Team in Linz und suchen eine/n Teamleiter: in für unsere Customer Care / IT Support Abteilung. Du bist...

  • Operations Specialist

    Vor 2 Tagen


    Linz, Österreich Arrow Electronics, Inc. Vollzeit

    **Position**: Operations Specialist / Einkaufssachbearbeiter (m/w/d) DIE ZUKUNFT GEHÖRT IHNEN. DIE PERSPEKTIVEN BIETEN WIR. **Die Arrow ECS ist ein Value-Add IT Distributor, der sich auf die Bereitstellung von Produkten und Lösungen führender Technologieanbieter für den unternehmensweiten Einsatz in den Bereichen Enterprise und Midrange Computing...


  • Linz, Österreich Dynatrace Austria GmbH Vollzeit

    Senior Technical Support Engineer Your role at Dynatrace As a Senior Customer Solution Engineer, you will be part of our Global Customer Support team. You will use your product, troubleshooting, and people skills to work directly with our customers, resolving technical issues and problems that occur while using the Dynatrace platform. Your role: ...


  • Linz, Österreich Dynatrace Austria GmbH Vollzeit

    Senior Technical Support Engineer Your role at Dynatrace As a Senior Customer Solution Engineer, you will be part of our Global Customer Support team. You will use your product, troubleshooting, and people skills to work directly with our customers, resolving technical issues and problems that occur while using the Dynatrace platform. Your role: ...


  • Linz, Österreich KEBA Group AG Vollzeit

    Work with teamplayers #joinKEBA Das Zusammenspiel unterschiedlicher Talente und Könnerschaften ist es, was bei unseren Mitarbeiter:innen Begeisterung und Innovationskraft entfacht. Eine einzigartige Atmosphäre, die echtes Teamwork fördert, macht auch das Besondere möglich: Eine Gemeinschaft, die neben dem Spaß an der Arbeit auch eine...


  • Linz, Österreich GlobeAir AG Vollzeit

    **Job description**: In this position you will be responsible for: - Purchasing and booking-in of aircraft components (Traxxall software) - Performing the incoming inspection of aircraft components in accordance with EASA regulations - Allocation/management of aircraft components in the storage - Monitoring and keeping our aircraft components storage...


  • Linz, Oberösterreich, Österreich Dynatrace Vollzeit

    Key Job FunctionsThe ideal candidate will excel in this role by leveraging their technical expertise and interpersonal skills to drive customer satisfaction and loyalty. Key responsibilities include:Core ActivitiesDig deep into complex technical challenges, applying creative problem-solving skills to resolve issues with Dynatrace solutions and non-Dynatrace...