Chief, HR Administration and Policy
Vor 3 Tagen
Background:
The OSCE has a comprehensive approach to security that encompasses politico-military, economic and environmental, and human aspects. It therefore addresses a wide range of security-related concerns, including arms control, confidence
- and security-building measures, human rights, combating human trafficking, national minorities, democratization, policing strategies, counter-terrorism and economic and environmental activities. All 57 participating States enjoy equal status, and decisions are taken by consensus on a politically, but not legally binding basis.
The OSCE Secretariat in Vienna assists the Chairpersonship in its activities, and provides operational and administrative support to the field operations, and, as appropriate, to other institutions.
The Department of Human Resources (DHR) ensures that the OSCE has the human resources capacity necessary to successfully implement its mandates. DHR sets the policies and provides services in the areas of talent acquisition, administration of benefits and entitlements, payroll, performance management, talent development, and policy and employee relations across the Organization.
HR Administration and Policy is one of the business units within the DHR. The Unit is responsible for the accurate and timely administration of employee benefits and entitlements through the employee life cycle; for the development and interpretation of the Human Resources (HR) regulatory framework; and for the management of employee relations cases, such as grievances. The Unit develops and delivers timely, client focused and innovative approaches on all aspects of HR administration, policies and employee relations.
Tasks and Responsibilities:
As Chief, HR Administration and Policy, you will be responsible for ensuring business process excellence in the employee lifecycle, developing HR policies, interpreting and proposing changes in the provisions of Staff Regulations, Rules and Instructions, managing employee relations cases (e.g. grievances, performance improvement plans, appeals), and, when required, advising management and Institutions and field operations on HR Common Regulatory Management System (CRMS) related queries.
You will possess significant autonomy to develop and implement comprehensive procedures and approaches to enhancing the staff administration practices; developing innovative approaches to benefits and entitlements, and enhancing the OSCE's HR policies; and for managing employee relations cases and proposing the course of action in each case to the D/DHR. Crucially, this role integrates the staff administration, policy and employee relations business streams into coherent and impactful deliverables, ensuring efficient resource management, preventing unnecessary expenditures and effort duplication.
You will report directly to the Deputy Director for Human Resources, while the Director for Human Resources serves as your second-level supervisor, and may oversee directly the HR policy and employee relations streams of the role. You will supervise one Human Resources Officer, one HR Policy and Employee Relations Officer and two Associate HR Policy and Employee Relations Officers.
More specifically, you will perform the following tasks:
HR Administration
1. Overseeing rule-compliant administration of staff contracts, benefits, entitlements and conditions of service in accordance with the OSCE Staff Regulations, Rules and Instructions for all staff categories at the OSCE; proposing innovative approaches to enhancing the conditions of service of the OSCE’s workforce;
3. Advising on complex or multifaceted issues related to contracts, benefits and entitlements; interpreting relevant policies to support sound decision-making on individual cases in a solution-oriented manner while ensuring compliance.
HR policy
4. Conceptualizing and developing innovative, streamlined and people-centric HR policies (Staff Regulations, Rules, Instructions, guidelines and standard operating procedures), drawing on best HRM practices and UN common system frameworks and tailored to the OSCE’s requirements, goals, resources and employee needs;
5. Working collaboratively with relevant stakeholders, including staff representatives and delegates of participating States, to gather feedback, address concerns and ensure inclusive decision-making processes on issuance or revision of HR policies;
Employee relations
7. Establishing best practices, providing expert advice and managing a range of complex and sensitive people management issues, including underperformance, grievances and disciplinary proceedings, in collaboration with the Office of Legal Affairs (OLA);
8. In co-ordination with OLA and the OSCE Ethics/Mediation Co-ordinator, supporting staff and management in addressing workplace conflicts, disagreements and employee relations matters, and facilitating solution-oriented dialogue; identifying systemic issues and proposing solutions; promoting the effective use of info
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