Associate Product Ops Analyst

vor 2 Wochen

Wien, Österreich Moody's Vollzeit

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

We are seeking a highly motivated, personable individual to join our team as an **Associate **Product Operations Analyst**. As an Associate Product Operations Analyst, you will be a vital member of our global Operations Group responsible for supporting business and technical processes of Moody’s Analytics. You will be part of a regional team, located in Vienna, Austria, who drives continual improvement in our procedures while also building new lean, repeatable processes. To achieve these goals, you will partner with global teams such as Product, Strategy, Development and Client Services.

In this role, you will work closely with the Product Team Lead, as well as with Customer Support team. You will be supporting on initiatives relating to customer support, as well as related to product testing, investigation, communication, and knowledge management. We’re looking for someone with a keen interest for continuous improvement in the product development organisation & processes, with focus on customer support.

**Role / Responsibilities**:

- Second-tier support including identifying, resolving and/or escalating client-reported product issues.
- Create and maintain documentation for internal and external users
- Partner with the product team to develop, improve, implement, and educate on product development related processes and workflows.
- Define communication channels between product and customer support.
- Collaborate with cross-functional teams, including engineering, design, QA and customer facing teams.

**Qualifications**:

- Bachelor’s degree in Operations Research, Engineering, Finance or a related field. Master’s degree is a plus.
- 2 years or less previous experience in an operational or support role.
- Introductory understanding of Agile methodologies and Product Management concepts, principles and practices.
- Ability to handle multiple projects with supervision.
- Strong problem-solving and decision-making capabilities.
- Excellent troubleshooting abilities including root cause analysis.
- Excellent written and verbal communication skills.
- High attention to detail with excellent organizational and analytical skills.
- API knowledge is a plus.
- Preferred, but not mandatory:

- Experience with product management, data and collaboration tools such as
Productboard, Dovetail, Heap, YouTrack or Jira.
- Exposure to Java and Software Development Life Cycle, and to SQL (Sybase, Microsoft SQL server, Oracle, PostgreSQL)

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

  • Associate Information Analyst

    vor 1 Woche

    Wien, Wien, Österreich International Atomic Energy Agency Vollzeit

    Associate Information Analyst (Open Source)(P / Organization: SGIM-State Factor Analysis SectionPrimary Location: Austria-Vienna-Vienna-IAEA HeadquartersJob Posting: , 4:34:45 AMClosing Date: , 4:59:00 PMDuration in Months: 36Contract Type: Fixed Term - RegularProbation Period: 1 YearFull Competitive Recruitment: YesThis vacancy will be used to fill two...

  • Associate Data Analyst(P2)

    vor 4 Wochen

    Wien, Österreich International Atomic Energy Agency Vollzeit

    Associate Data Analyst(P2) - (2024/0252 (014447)) Organization: MTIT-Business Technology Coordination Section Primary Location: Austria-Vienna-Vienna-IAEA Headquarters Job Posting: 2024-05-06, 6:51:53 AM Closing Date: 2024-05-27, 4:59:00 PM Duration in Months: 36 Contract Type: Fixed Term - Regular Probation Period: 1 Year Full Competitive...

  • Associate Product Manager

    Vor 5 Tagen

    Wien, Österreich GlobalBlue_IT Vollzeit

    Associate Product Manager / Product Owner for Processing/Invoicing/Billing Systems (M/F/x) - OVERVIEW_ You will become part of an international team managing multiple systems that processes, invoices and reconciles financial transactions. You will generate product requirements, determine specifications, set and align priorities and timetables and assure the...

  • Associate Information Analyst

    vor 3 Wochen

    Wien, Österreich International Atomic Energy Agency Vollzeit

    Associate Information Analyst (Open Source)(P2) - (2023/0226 (010102)) Organization: SGIM-State Factor Analysis Section Primary Location: Austria-Vienna-Vienna-IAEA Headquarters Job Posting: 2023-04-13, 4:34:45 AM Closing Date: 2023-05-11, 4:59:00 PM Duration in Months: 36 Contract Type: Fixed Term - Regular Probation Period: 1 Year Full Competitive...

  • Associate Data Analyst(P2)

    vor 1 Woche

    Wien, Wien, Österreich International Atomic Energy Agency Vollzeit

    Associate Data Analyst(P / Organization: MTIT-Business Technology Coordination SectionPrimary Location: Austria-Vienna-Vienna-IAEA HeadquartersJob Posting: , 6:51:53 AMClosing Date: , 4:59:00 PMDuration in Months: 36Contract Type: Fixed Term - RegularProbation Period: 1 YearFull Competitive Recruitment: YesOrganizational SettingThe Division of Information...

  • Technical Product Owner

    vor 1 Woche

    Wien, Wien, Österreich KERN engineering careers GmbH Vollzeit

    **Technical Product Owner - eMobility (w/m/d) **: Job-Nr.: Jetzt Bewerben Unser Auftragsgeber ist ein führender**Komplettanbieter **von Services in der**E-Mobilitätsbranche**. Der Fokus des Unternehmens liegt darauf,**individuelle Dienstleistungs-Pakete** für namenhafte Unternehmen und Privatkunden anzubieten und eine**neue Generation innerhalb der...

  • Analyst/associate (All Genders) Corporate Finance

    vor 2 Wochen

    Wien, Österreich Erste Group Bank AG Vollzeit

    Erste Group was founded in 1819 as the first Austrian savings bank and today it is one of the largest banking groups in Central and Eastern Europe (CEE). As an attractive employer, Erste Group offers interesting career opportunities in an international environment. Corporate Finance Solutions is part of the Group Corporates division. We offer structured...

  • Technical Product Owner

    vor 3 Wochen

    Wien, Österreich KERN engineering careers GmbH Vollzeit

    **Technical Product Owner - eMobility (w/m/d) **:17.04.2023 Job-Nr.: 202613 Jetzt Bewerben Unser Auftragsgeber ist ein führender **Komplettanbieter **von Services in der **E-Mobilitätsbranche**. Der Fokus des Unternehmens liegt darauf, **individuelle Dienstleistungs-Pakete** für namenhafte Unternehmen und Privatkunden anzubieten und eine **neue Generation...

  • Associate Product Manager, Neurology

    vor 1 Woche

    Wien, Wien, Österreich Biogen Vollzeit

    **Job Description**:Wir suchen für unseren Standort in Wien (hybrides Arbeitsmodell) eine/n**Associate Product Manager, Neurology (m/w/d)**:- befristete Karenzvertretung bis Januar 2025**Über die Rolle**Der Associate Product Manager, Neurology (m/w/d) ist ein Mitglied des lokalen Commercial Teams und arbeitet in enger Zusammenarbeit und unter der Leitung...

  • Operations Planning

    vor 2 Wochen

    Wien, Österreich The OPEC Fund for International Development Vollzeit

    Vacancy Number: 1930 **Deadline**: March 19, 2024 **Job Profile** The Operations Planning & Support (OPS) Analyst provides analytical and procedural support to the Operations Planning & Support Unit for portfolio analysis and management and performs a full range of administrative, data collection, analytical and professional support duties, in order to...

  • Associate Statistical Data Analyst(P2)

    vor 1 Woche

    Wien, Wien, Österreich International Atomic Energy Agency Vollzeit

    Associate Statistical Data Analyst(P / Organization: SGIM-Nuclear Fuel Cycle Analysis SectionPrimary Location: Austria-Vienna-Vienna-IAEA HeadquartersJob Posting: , 1:53:58 AMClosing Date: , 4:59:00 PMDuration in Months: 36Contract Type: Fixed Term - RegularProbation Period: 1 YearFull Competitive Recruitment: YesOrganizational SettingThe Department of...

  • Associate Product Operations Analyst

    vor 3 Wochen

    Wien, Österreich Moody's Vollzeit

    Second-tier support including identifying, resolving and/or escalating client-reported product issues. - Monitor and act upon system-generated reports for time-sensitive and regulated data feeds for a $125MM product. - Partner with teams such as Product Strategy, Development, Program Management, Client Services and IT to meet business demands. - Support...

  • Associate Product Operations Analyst

    vor 1 Woche

    Wien, Wien, Österreich Moody's Vollzeit

    Second-tier support including identifying, resolving and/or escalating client-reported product issues. Monitor and act upon systemgenerated reports for timesensitive and regulated data feeds for a $125MM product. Partner with teams such as Product Strategy, Development, Program Management, Client Services and IT to meet business demands. Support requests to...

  • Refined Products Analyst

    vor 2 Monaten

    Wien, Österreich Kpler Vollzeit

    In a world where trades are happening faster than ever to answer our needs, where sustainability is not just an option anymore, clarity and trust in the information we trade with are a must. So, say hello to Kpler! We exist to facilitate sustainable and efficient trade to meet the changing needs of our world. To do so we've built a Data-as-a-Service...

  • Associate Product Manager, Neurology

    Vor 2 Tagen

    Wien, Österreich Biogen Vollzeit

    **Job Description**: Wir suchen für unseren Standort in Wien (hybrides Arbeitsmodell) eine/n **Associate Product Manager, Neurology (m/w/d)**: - befristete Karenzvertretung bis Januar 2025 **Über die Rolle** Der Associate Product Manager, Neurology (m/w/d) ist ein Mitglied des lokalen Commercial Teams und arbeitet in enger Zusammenarbeit und unter der...

  • Analyst / Associate Power for Utilities &

    vor 3 Wochen

    Wien, Österreich Raiffeisen Bank International Vollzeit

    **Analyst / Associate** **for** **Power Utilities & Infrastructure M&A (f/m/x)**: Our Power, Utilities & Infrastructure M&A team is currently looking for an Analyst or an Associate to support the team in the origination and execution of M&A transactions in the utilities, renewable energy, oil & gas and other related infrastructure sectors.#full-time (38.5h /...

  • Investment Associate Bzw. Analyst Für Venture

    vor 3 Wochen

    Wien, Österreich Austria Wirtschaftsservice Gesellschaft Vollzeit

    Der aws Gründerfonds ist einer der aktivsten österreichischen Venture Capital Fonds mit einem Investitionsfokus auf österreichische Technologie Start-Ups mit überdurchschnittlichem Wachstumspotenzial. Wir verstehen uns als langfristig orientierter, stabiler und gründerfreundlicher Mitunternehmer und bieten proaktive Unterstützung aus dem Blickwinkel...

  • Associate Product Manager Neurology

    vor 2 Wochen

    Wien, Österreich Biogen Vollzeit

    **Job Description**: We are recruiting for an office based (hybrid working model) **Associate Product Manager Neurology (f/m/d) - fixed term maternity leave cover until January 2025** **About the role** The Associate, Product Manager is a team member of the local commercial department and works in close collaboration and with the oversight of the Senior...

  • Refined Products Analyst

    vor 1 Woche

    Wien, Wien, Österreich Kpler Vollzeit

    In a world where trades are happening faster than ever to answer our needs, where sustainability is not just an option anymore, clarity and trust in the information we trade with are a must.So, say hello to Kpler We exist to facilitate sustainable and efficient trade to meet the changing needs of our world. To do so we've built a Data-as-a-Service solution...

  • Investment Associate Bzw. Analyst Für Venture

    vor 1 Woche

    Wien, Wien, Österreich Austria Wirtschaftsservice Gesellschaft Vollzeit

    Der aws Gründerfonds ist einer der aktivsten österreichischen Venture Capital Fonds mit einem Investitionsfokus auf österreichische Technologie Start-Ups mit überdurchschnittlichem Wachstumspotenzial.Wir verstehen uns als langfristig orientierter, stabiler und gründerfreundlicher Mitunternehmer und bieten proaktive Unterstützung aus dem Blickwinkel...