Associate Product Operations Analyst

vor 4 Wochen

Wien, Österreich Moody's Vollzeit

Second-tier support including identifying, resolving and/or escalating client-reported product issues.
- Monitor and act upon system-generated reports for time-sensitive and regulated data feeds for a $125MM product.
- Partner with teams such as Product Strategy, Development, Program Management, Client Services and IT to meet business demands.
- Support requests to maintain website content.
- Contribute towards resolving production issues, maintenance projects, and enhancement initiatives.
- Create and maintain documentation for team knowledge base.
- Work schedule requires availability on some evenings, weekends and holidays.

LI-LR1
- Bachelor’s degree in Operations Research, Engineering, Finance or a related field. Master’s degree is a plus.
- 2 years or less previous experience in an operational or support role.
- Exposure to SQL (Sybase, Microsoft SQL server, Oracle, PostgreSQL).
- Introductory understanding of Agile methodologies.
- Ability to handle multiple projects with supervision.
- Excellent troubleshooting abilities including root cause analysis.
- Excellent written and verbal communication skills.
- High attention to detail with excellent organizational and analytical skills.
- Exposure to Java and Software Development Life Cycle a plus.

We have the most extensive company and corporate structure information combined with sanctions and other adverse data on third parties, and the individuals behind them. Our customers range from the biggest global banks to small start-up fintechs and our data helps to minimize their reputational risk exposure. We are a team made up of dedicated sales and marketing professionals as well as experts in technology and product strategy who are all passionate about understanding our customers’ business needs

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

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