Senior Product Specialist Flight Plan Manager
vor 2 Wochen
**Role and Responsibilities**
We are looking for experienced individuals to join our Flight Plan Manager team, based out of our office in Vienna, Austria or Bangalore, India.
**Responsibilities**:
- Understand, troubleshoot, and resolve customers technical concerns
- Identify and Implement technical solutions and configurations for existing customers
- Proactive communication with customers to assure customer satisfaction
- Support on larger implementation projects
- Create and update solution documentation
- Work on shifts, including weekends
- Teach and upskill colleagues
What's in it for you:
- A Dynamic work environment within an international team
- Ability to interact with customers from all over the world (Europe, Asia, USA, South America, Australia)
- Ability to develop industry knowledge about airlines and flight operations
- A critical position in a growing company using a market leading IT system
- Work in a team, where it is known that team work is key to success
Experience needed:
- Engaging in customer interaction
- English written and verbal communication skills
- Knowledge of ITIL processes. E.g. Change Management
- Experience in a scripting language and writing SQL queries is an advantage (e.g. PowerShell)
- Finished technical education (HTL, FH)
- Experience in the airline industry is a plus, but not required
LI-SA02
**Position Type**
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
**Equal Employment Opportunity**
At CAE, everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.
At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.
The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.
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