Jenbacher Unplanned Case Specialist
vor 3 Wochen
What if energy supply could be sustainable, affordable, and reliable at the same time? With its powerful Jenbacher and Waukesha gas engines, INNIO brings energy solutions for today—and tomorrow, in more than 100 countries, improving the quality of life for countless people. _Do you want to make a difference with your work?_ For our Service department we're searching for an **Jenbacher Unplanned Case Specialist (M/F/d)**.** Join our team now
**At INNIO we offer you**:
- An innovative and international working environment
- Flexible working time model (depending on position and role)
- Health We Care Program - including company sport activities
- Moving cost support for new employees in accordance with policy
- Good connections to public transport - station in direct proximity
- Transportation cost support in accordance with policy
- One of the best canteens in the area with healthy and various meals
- Attractive location in the heart of the alps which provides various outdoor sport and other leisure possibilities
**Your Responsibilities**:
- Responsible for the worldwide CSA (=Contractual Service Agreement) unplanned cases and their execution
- Independent and early identification of potential issues of our installed base as well as present findings to cross-functional review boards
- Create and maintain relationships with internal and external key decision makers
- Cooperation with internal stakeholders (e.g. Engineering, Sourcing, etc.) as well as Suppliers to ensure cost refunding (vendor recovery)
- Request and support root cause analysis (RCA’s) out of CSA unplanned field issues
- Strong cooperation with Finance to ensure a correct cost booking
- Accurate interpretation of contracts for legitimacy
- Support ongoing improvement and cost reduction projects
**Your Profile**:
- Bachelor’s Degree in commercial & business administration combined with work experience in a technical environment OR degree from a Higher Technical College (e.g. HTL) combined with technical work experience
- Experience with Jenbacher Product range is preferred but not necessary
- Experience working within the service business / after-sales business
- Strong customer focus & hands on mentality
- Strong interpersonal, communication and negotiation skills
- Fluent in German and English
The base pay is composed of the amount according to the Austrian collective agreement which is at least EUR 3.310,48 gross per month (x 14) and an over payment depending on your qualifications and experience.
-
Advanced Master Planning Specialist
vor 3 Wochen
Jenbach, Österreich INNIO Jenbacher VollzeitAdvanced Master Planning Specialist (m/f/d) Du kannst dich freuen über: * Flexibles Arbeitszeitmodell mit Möglichkeit auf Home-Office bis zu 50% * Gute Anbindung an den öffentlichen Verkehr - Bahnhof in unmittelbarer Nähe * Fahrtgeld für Mitarbeiter:innen - gemäß unseren Richtlinien * Eine der besten Kantinen der Region mit gesunden und...
-
Advanced Master Planning Specialist
vor 2 Wochen
Jenbach, Österreich INNIO Jenbacher VollzeitAdvanced Master Planning Specialist (m/f/d) Du kannst dich freuen über: * Flexibles Arbeitszeitmodell mit Möglichkeit auf Home-Office bis zu 50% * Gute Anbindung an den öffentlichen Verkehr - Bahnhof in unmittelbarer Nähe * Fahrtgeld für Mitarbeiter:innen - gemäß unseren Richtlinien * Eine der besten Kantinen der Region mit gesunden und...
-
CSA Productivity Expert
vor 3 Wochen
Jenbach, Österreich INNIO Jenbacher VollzeitCSA Productivity Expert (m/f/d) As a Lead CSA (=Contractual Service Agreement) Productivity Expert, you are responsible for coordinating CSA planned / unplanned events (regular maintence steps as well as unplanned engine removals), implementing various cost-saving projects, and introducing innovations within our service contract fleet with focus on...
-
CSA Productivity Expert
Vor 2 Tagen
Jenbach, Österreich INNIO Jenbacher VollzeitCSA Productivity Expert (m/f/d) As a Lead CSA (=Contractual Service Agreement) Productivity Expert, you are responsible for coordinating CSA planned / unplanned events (regular maintence steps as well as unplanned engine removals), implementing various cost-saving projects, and introducing innovations within our service contract fleet with focus on customer...
-
Productivity Specialist for After-sales Agreements
vor 3 Wochen
Jenbach, Österreich INNIO VollzeitIn this role you will be responsible for CSA (=Contractual Service Agreement) productivity initiatives aiming at optimizing the product’s life cycle cost. The main target is to identify and manage productivity projects which directly have an impact on the performance of the Service Contracts. You will be interacting and working closely with our service...
-
Senior Finance Project Manager
vor 4 Wochen
Jenbach, Österreich INNIO Jenbacher VollzeitSenior Finance Project Manager (m/f/d) The Senior Finance Project Manager (m/w/d) will spearhead projects aimed at enhancing revenue, profitability, and cash flow for Jenbacher Services business. This role involves leading initiatives to streamline and automate service finance processes, enforcing rigor and discipline around key service procedures, and...
-
Lead Engine Investigation Specialist
Vor 5 Tagen
Jenbach, Österreich INNIO VollzeitAs the Lead Engine Investigation Specialist, you will be the technical engine investigation Team-Expert and you are responsible for the execution of engine investigation projects or warranty parts/systems as well as the KPI for the engine investigation process. Key deliverables of the job are maintaining and improving KPI’s for engine and warranty part...
-
Electrical Project Engineer
vor 1 Tag
Jenbach, Österreich INNIO Jenbacher VollzeitElectrical Project Engineer (m/f/d) With this role you join our Power Plant Engineering Team at INNIO Jenbacher. Our team thrives on new challenges, and our (innovative) projects span up to 100+MW Peaker Plants, (Hydrogen powered) Data Centers, and Combined Heat and Power (CHP) Plants. With a fast changing energy landscape, the sustainable evolution of...
-
Lead Engine Investigation Specialist
vor 1 Stunde
Jenbach, Österreich INNIO VollzeitAs the Lead Engine Investigation Specialist, you will be the technical engine investigation Team-Expert and you are responsible for the execution of engine investigation projects or warranty parts/systems as well as the KPI for the engine investigation process. Key deliverables of the job are maintaining and improving KPI’s for engine and warranty part...
-
Lead Engine Investigation Specialist
vor 1 Tag
Jenbach, Österreich INNIO VollzeitAs the technical expert for engine investigations, you will lead projects focused on engine and component analysis, ensuring KPI improvements and fostering collaboration with all relevant internal roles involved. Based on the investigation results, you will initiate and drive process and technical improvements in order to guarantee a positive and sustainable...
-
Csa Productivity Expert
vor 3 Wochen
Jenbach, Österreich INNIO VollzeitAs a Lead CSA (=Contractual Service Agreement) Productivity Expert, you are responsible for coordinating CSA planned / unplanned events (regular maintence steps as well as unplanned engine removals), implementing various cost-saving projects, and introducing innovations within our service contract fleet with focus on customer satisfaction as a main goal....
-
Training Program Specialist
vor 2 Wochen
Jenbach, Österreich INNIO VollzeitThe Training Program Specialist (M/F/d) drives the execution of the Jenbacher field technicians training programs and identifies continuous improvement opportunities. Furthermore, the person in this role acts as the single point of contact for internal and external field service leaders regarding their certification programs. **At INNIO we offer you**: -...
-
Advanced Master Planning Specialist
vor 3 Wochen
Jenbach, Österreich INNIO Vollzeit**Du kannst dich freuen über**: - Flexibles Arbeitszeitmodell mit Möglichkeit auf Home-Office bis zu 50% - Gute Anbindung an den öffentlichen Verkehr - Bahnhof in unmittelbarer Nähe - Fahrtgeld für Mitarbeiter:innen - gemäß unseren Richtlinien - Eine der besten Kantinen der Region mit gesunden und abwechslungsreichen Mahlzeiten - Attraktive Lage im...
-
Senior Finance Project Manager
vor 1 Tag
Jenbach, Österreich INNIO VollzeitThe Senior Finance Project Manager (m/w/d) will spearhead projects aimed at enhancing revenue, profitability, and cash flow for Jenbacher Services business. This role involves leading initiatives to streamline and automate service finance processes, enforcing rigor and discipline around key service procedures, and conducting financial validation of business...
-
Master Planning Specialist
vor 3 Wochen
Jenbach, Österreich INNIO VollzeitNachhaltig, bezahlbar, zuverlässig. Was wäre, wenn Energieversorgung all das gleichzeitig sein könnte? Mit seinen Produktmarken Jenbacher und Waukesha sowie der digitalen Plattform myPlant bietet INNIO in mehr als 100 Ländern Energielösungen für heute und morgen und verbessert dabei die Lebensqualität unzähliger Menschen. Du begeisterst dich für...
-
Project Manager
vor 3 Wochen
Jenbach, Österreich INNIO VollzeitThe Project Manager - Field Validation Execution (M/F/d) for Jenbacher gas engines in the after-sales service area is responsible for the execution of field validation programs on our global installed engine fleet. This includes the selection of suitable engines, launching the program to our authorized service partners or customers, supply the necessary...
-
Financial Analyst
vor 3 Wochen
Jenbach, Österreich INNIO VollzeitThe Financial analyst - Contractual Service Agreements - will be responsible for analytics around key service product line - CSAs, will perform review of key financial metrics on a monthly basis prior to submission to head of services finance team, will provide technical guidance and support to operational team to ensure overall CSA process is effective,...
-
Training Project Specialist
vor 2 Wochen
Jenbach, Österreich INNIO Vollzeit**At INNIO we offer you**: - An innovative and international working environment - A passionate team working together to develop Data Excellence at INNIO - Remote & flexible working time model (depending on position and role) - Health We Care Program - including company sport activities - Moving cost support for new employees in accordance with policy -...
-
Fleet Program Project Coordinator
vor 3 Wochen
Jenbach, Österreich INNIO VollzeitWhat if energy supply could be sustainable, affordable, and reliable at the same time? With its product brands Jenbacher and Waukesha and the digital platform myPlant, INNIO offers energy solutions for today—and tomorrow, in more than 100 countries, improving the quality of life for countless people. Do you want to make a difference with your work? For our...
-
Advanced Technical Support Specialist Global
vor 3 Wochen
Jenbach, Österreich INNIO Vollzeit**Sie arbeiten am liebsten direkt mit Kunden und möchten mit Zuverlässigkeit, Lösungsorientierung und Ihrem technischen Know-How punkten? Unser Ziel im Technischen Support ist, unseren Kunden bei Störungen und technischen Fragen schnell und kompetent zu helfen, um Stillstandzeiten zu minimieren und mit professionellem Service Kunden zu...