Order Fulfilment Representative

vor 2 Wochen


Wien, Österreich Tait - Europe, Middle East and Africa Vollzeit

Tait Communications is a truly global company, with tens of millions of people around the world depending on Tait-enabled technology to keep their lights on, cities flowing and communities safe. Emerging digital platforms, converging communications technologies, and cutting-edge engineering solutions make this a great time to join forces with Tait.

We have an exciting opportunity in our Vienna Office for an Order Fulfilment Representative & Administrator to join our team on a permanent basis.

**About the Role**

In this role, you will be a vital point of contact for our customers and dealers, delivering prompt, accurate, and timely support and information regarding Tait products and services, and keeping them regularly updated about their orders.

You will establish strong, trusted relationships with sales professionals as well as our customers and dealers, through your proactive approach to communication and providing a consistently high quality of service.

**In this role, you will**
- Deliver effective support for customer enquiries, order processing, and shipping.
- Be responsible for processing and documenting orders, completing invoicing, and providing required reporting.
- Action dispatch and shipment of customer orders within required timeframes.
- Act as key connection between the customer and regional repair centre to facilitate product repairs.

**About You**

Great customer relationships are a cornerstone of what we do, and so demonstrating your excellent customer service skills and ability to build trusted relationships will be key. You will also be able to support these strong relationships through good written and verbal communication skills, strong attention to detail and an ability to meet deadlines. Some knowledge of our product and the critical communications industry is desirable, but not essential.

This role provides support to our Europe based customers, and we are looking for someone able to communicate in both English and French.



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