Philips Customer Care Coordinator
vor 2 Wochen
Kundenbetreuung und -management
Wir suchen eine/n engagierte/n Mitarbeiter/in für unsere Kundenbetreuung und -management. Als Aushilfe im Kundenbereich unterstützt du unsere Kunden bei deren Anliegen und gibst ihnen hilfreiche Tipps und Informationen. Deine Aufgaben umfassen:
- Erstellung und Verwaltung von Angeboten für Kunden
- Kundenkontakt via E-Mail und Telefon
- Bestellung von Teilen und Nachverfolgung der Bestellungen
- Koordination zwischen Technikern und Kunden zur Organisation von Reparaturaufträgen
Wir bieten
- Ein interessantes und herausforderndes Arbeitsumfeld
- Möglichkeiten zur Weiterentwicklung und Fortbildung
- Ein gutes Arbeitsklima und eine freundliche Betriebskultur
- Flexibilität und Möglichkeiten zur Selbstständigkeit
Wir erwarten
- Eine abgeschlossene Ausbildung oder ein Studium in einem relevanten Bereich
- Mindestens ein Jahr Erfahrung in der Kundenbetreuung oder dem Vertrieb
- Ein gutes Verständnis für Kundenbedürfnisse und -behoven
- Sehr gute Deutschkenntnisse (mindestens C1-Niveau)
- Flexibilität und Bereitschaft zu Überstunden
Wie du uns erreichen kannst
Wenn du dich für diese Position interessierst, sende uns bitte dein Anschreiben und deine Lebenslauf per E-Mail. Wir freuen uns auf deine Bewerbung
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