Senior Product Experience Director

vor 1 Monat

Wien, Wien, Österreich Dynatrace Austria GmbH Vollzeit

Dynatrace exists to make software work perfectly.


Job Summary

We are seeking a Senior Product Experience Director to lead our product design efforts and drive customer-centric product experiences. The ideal candidate will have hands-on experience in product design, matured by working in the industry for 10-15 years or more, with a strong understanding of enterprise software product companies.


About Dynatrace Austria GmbH
  • We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.

The minimum salary according to this position is EUR 75,000 gross per year (based on full-time). We offer a higher salary in line with qualifications and experience.


Main Responsibilities
  • Work across the organization to ensure we are building a coherent, cohesive, and consistent product experience for our customers.
  • Challenge and drive customer-centric product experience and help build more predictable cross-journey experiences.
  • Support cross-solution product experience design initiatives and have agility to still work in the craft for strategic projects.
  • Align with organizational leadership to work towards a cohesive and unified strategy.
  • Develop and nudge our design organization forward, directly collaborating with UX management and the extended team.
  • Help grow the Design & Experience department, by collaborating with cross-lab internal partners (e.g. talent acquisition, HR, product, engineering).
  • Provide guidance to teams and enable them to operate autonomously.

Required Skills and Qualifications
  • Strong understanding of enterprise software product companies.
  • Matured product design skills.
  • Ability to mentor, coach, and help the product and the team bring a product shine.
  • Can-do attitude with a very hands-on and solution-oriented approach.
  • Able to work and scale within a fast-growing environment, while thinking and planning strategically.
  • High drive, ability to deal with conflicts, flexibility, and a dynamic mindset.
  • Outstanding communication and presentation skills (in English), and strong cross-department collaborator.

Benefits
  • One-product software company creating real value for the largest enterprises and millions of end customers globally.
  • Working with the latest technologies and at the forefront of innovation in tech on scale.
  • Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work.
  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
  • An environment that fosters innovation, enables creative collaboration, and allows you to grow.
  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
  • A truly international mindset with Dynatracers from different countries & cultures all over the world.
  • A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
  • A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.

Life at Dynatrace
  • The Culture Decoder is our guiding compass that defines our culture, steers us toward our goals, and amplifies the value we create together.
  • We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU-your diverse background, talents, values, ideas, and expertise.

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