Program Manager
vor 4 Wochen
Client & Program Management
Wir suchen einen erfahrenen Program Manager, der unsere Kunden zufriedenstellen und unsere Geschäftsreisen erfolgreich gestalten kann.
Deine Aufgaben:
- Kundenservice und Kontaktpflege per Telefon und E-Mail
- Datenvorbereitung und Analyse
- Kund:innenzufriedenheitsanalysen
- Implementierung von Neukund:innen und Bestandskund:innen
- Marketing & Support Aktivitäten
- Reklamationsmanagement
- Finanzberichte erstellen
- Newsletter Bearbeitung
Dein Profil:
- Persönlichkeit mit Ausstrahlung und Kontaktstärke
- Kaufmännisches Grundwissen
- Freude an der Kommunikation
- Eigeninitiative und lösungsorientierte sowie selbstständige Arbeitsweise
- Sehr gute Deutsch- und Englischkenntnisse
- Gute Kenntnisse in der Anwendung von MS Produkten im speziellen von Excel (u.a. Erstellung von Pivot-Tabellen etc.)
- Vorkenntnisse in Reisebüro Reservierungssystemen von Vorteil
- Analytisches Verständnis
- Zahlenaffinität
Wir bieten:
- Interessante, abwechslungsreiche Tätigkeit mit einem eigenverantwortlichen Aufgabenbereich
- Sehr gutes Arbeitsklima in einem dynamischen und multikulturellen Umfeld
- Ausgezeichnete nationale sowie internationale Karriere- und Entwicklungsperspektiven
- Sicherer Arbeitsplatz in einem Unternehmen mit Innovationskraft und wirtschaftlicher Beständigkeit
- Homeoffice nach Einschulung und Absprache
- Unterstützung beim Relocation Management
- Ticketrestaurant
Wir freuen uns auf deine Bewerbung
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