Client & Program Manager
vor 1 Monat
Trage den TUI smile in die Welt und lass die Träume unserer Kund:innen wahr werden
Bei der BCD in 1070 Wien werden nicht bloß Geschäftsreisen gebucht, sondern nehmen wir zuvor das Budget unter die Lupe und durchleuchten die gesamte Prozesskette: von der Genehmigung einer Reise über die Buchung bis zur Reisekostenabrechnung.
Wir sorgen dafür, dass Reisende sicher und produktiv unterwegs sind und auch während der Reise umsichtige Entscheidungen treffen. Travel Manager und Einkäufer:innen unterstützen wir dabei, den Erfolg ihres Geschäftsreisekonzepts zu steigern.
DEINE AUFGABEN
- Kundenservice und Kontaktpflege per Telefon und E-Mail
- Datenvorbereitung und Analyse
- Kund:innenzufriedenheitsanalysen
- Implementierung von Neukund:innen und Bestandskund:innen
- Marketing & Support Aktivitäten
- Reklamationsmanagement
- Finanzberichte erstellen
- Newsletter Bearbeitung
DEIN PROFIL
- Persönlichkeit mit Ausstrahlung und Kontaktstärke
- Kaufmännisches Grundwissen
- Freude an der Kommunikation
- Eigeninitiative und lösungsorientierte sowie selbstständige Arbeitsweise
- Sehr gute Deutsch- und Englischkenntnisse
- Gute Kenntnisse in der Anwendung von MS Produkten im speziellen von Excel (u.a. Erstellung von Pivot-Tabellen etc.)
- Vorkenntnisse in Reisebüro Reservierungssystemen von Vorteil
- Analytisches Verständnis
- Zahlenaffinität
WIR BIETEN
- Interessante, abwechslungsreiche Tätigkeit mit einem eigenverantwortlichen Aufgabenbereich
- Sehr gutes Arbeitsklima in einem dynamischen und multikulturellen Umfeld
- Ausgezeichnete nationale sowie internationale Karriere- und Entwicklungsperspektiven
- Sicherer Arbeitsplatz in einem Unternehmen mit Innovationskraft und wirtschaftlicher Beständigkeit
- Homeoffice nach Einschulung und Absprache
- Unterstützung beim Relocation Management
- Ticketrestaurant
Für diese Position ist ein Mindestbruttomonatsgehalt von € 2.400,- / Basis Vollzeit vorgesehen. Lass uns wissen, wo deine gehaltlichen Vorstellungen liegen, deine tatsächliche Entlohnung richtet sich nach deiner Qualifikation und Berufserfahrung.
Standort : BCD Travel – TUI Reisecenter Austria Business Travel GmbH, Mariahilferstraße 20/1, 1070 Wien
Bereich : Business Travel
Beschäftigung : Vollzeit (38,5 Std.)
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