Senior Automation Specialist
vor 1 Monat
We are seeking a highly skilled Solution Automation Specialist to join our team at DeepOpinion. As a key member of our Customer Success & Solutions team, you will be responsible for delivering intelligent automation solutions to our customers.
Key Responsibilities- Lead and deliver automation solutions to meet customer requirements, leveraging our internal software solutions suite.
- Own technical communication across various stages with customers, serving as the trusted technical contact and supporting Pre-Sales and Customer-Success Teams.
- Implement cognitive automation solutions within project timelines, navigating enterprise environments both technically and communication-wise.
- Transform customer data into high-quality input for machine learning and data analysis, involving data gathering, exploratory data analysis, data cleaning, and data validation.
- Ensure delivered solutions operate smoothly and provide proactive technical support to customers as needed.
- Establish implementation processes and contribute code to improve project efficiency and solution quality.
- Extend and enhance the solution engineering toolbox with the latest technologies to optimize implementation projects' efficiency and results.
- Collaborate and communicate internally with the customer success, machine learning & product engineering team, including project reviews, feature conceptualization, and ongoing customer needs communication.
- A degree in a quantitative scientific discipline (Mathematics, Physics, Computer Science, or similar) and/or significant experience working as a Solution Engineer or Solution Architect or Data Scientist/Data Engineer, ideally with corporate customers or in a corporate environment.
- Experience with data handling/data wrangling: exploratory data analysis, data cleaning, data transformations, data visualization, building end-to-end data processing pipelines.
- Experience in software development.
- Great presentation and communication skills.
- Scientific thinking: ability to break down a concept into its causal parts, reasoning from first principles.
- Demonstrated proficiency in Python or similar high-level programming languages.
- Highly motivated to deliver exceptional outcomes for our customers.
- Reliable in delivering on deadlines in challenging and new projects.
DeepOpinion is a well-financed and rapidly growing SaaS technology startup located in Innsbruck and Munich. We are surfing the next wave of automation solutions that will enable companies to automate repetitive cognitive processes using AI/machine learning. Our mission is to free people from repetitive cognitive tasks so that their work is meaningful again, ultimately shaping the future of work.
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