Senior Business Implementation Manager

vor 22 Stunden


Wien, Wien, Österreich Amazon Europe Core Vollzeit

Company Overview
At Amazon Europe Core, we are committed to delivering exceptional customer experiences through innovative solutions. As a Program Manager, you will play a critical role in driving the adoption of Amazon Business (AB) among our European customers.

Salary
We offer a competitive base pay of EUR 1750 gross per month, with additional components such as a sign-on bonus and eligibility to participate in a restricted stock unit scheme operated independently by Amazon.Com Inc. in USA. Your total compensation package will be influenced by your skills and requirements.

Job Description
This position requires relocation to Bratislava, where you will work closely with Customer Advisor and Professional Services teams to support implementation and drive internal efficiencies initiatives. You will be responsible for:

  • Implementing required business policies into Amazon Business account;
  • Driving internal efficiencies initiatives to support increasing number of implementation requests;
  • Challenging, when required, business requirements translated into Amazon Business setup as per declared by Customer Advisors and/or Customers;
  • Overseeing program execution including project scheduling and timely delivery;
  • Providing timely, clear and concise communications to Customer Advisor, Professional Services and Amazon Business Leadership;
  • Assessing program risks, anticipating challenges, and requesting support in escalation management when necessary;
  • Meting or exceeding targets for implementation deliveries;
  • Relying market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams.

Required Skills and Qualifications
To succeed in this role, you should possess:

  • Prior B2B experience/Negotiation or Business Process Management Experience;
  • An attested history of building business requirements and requests for proposal;
  • Strong problem-solving, highly analytical, attention to detail and solid organizational skills;
  • A track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects.

Benefits
As an employee of Amazon Europe Core, you can expect a range of benefits, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, and career development opportunities.



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