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Restaurant Partnership Development Specialist

vor 2 Monaten

Wien, Wien, Österreich Wolt Vollzeit

Are you a service-minded professional looking for a new challenge? If so, we'd like to discuss an exciting opportunity with Wolt.

Company Overview

We're one of the world's fastest-growing companies, and we're expanding our restaurant support team in Vienna. As a Restaurant Support Associate, you'll play a crucial role in ensuring the success of our restaurant partners.

Job Description

  • You will be responsible for building strong relationships with our restaurant partners, training them on our systems, and keeping them up-to-date on any changes.
  • Our goal is to maintain the highest standards of service at our restaurants, which means conducting regular quality and satisfaction checks.
  • You will also use our user data to develop our restaurant partners' businesses and help us improve our menu platform to reflect the Wolt brand.
  • In addition to these responsibilities, you may be required to assist your colleagues in urgent situations and share best practices within the team.

Expected Outcomes

  • Excellent interpersonal skills are essential, as you'll be working closely with various stakeholders and restaurant partners.
  • Experience in customer support, account management, or administration is highly valued.
  • A structured and service-oriented approach is necessary to succeed in this role.
  • You should be a self-starter with a passion for food and fluency in German and English.

Compensation and Benefits

The estimated annual salary for this position is approximately €45,000 - €55,000, depending on experience, plus additional benefits and bonuses.

Location and Travel

This role is based in Vienna, but occasional travel may be required.