Lead Technical Success Partner for Connectivity Solutions

vor 4 Wochen


Wien, Wien, Österreich A1 Digital International GmbH Vollzeit

A1 Digital International GmbH is seeking a highly skilled Technical Customer Success Manager to join our dynamic Connectivity team. This individual will play a pivotal role in supporting our external workforce, leveraging exceptional customer service and problem-solving skills to drive business growth.

Key Responsibilities:

  • Identify Value Adds: Analyze customer needs and develop targeted solutions to enhance their experience.
  • Proactive Customer Engagement: Establish regular interactions with customers to address concerns and provide timely support.
  • Cross-Functional Collaboration: Work closely with the Technical Customer Success Management Team to ensure seamless coordination and efficient issue resolution.

Requirements:

  • Strong Time Management: Prioritize tasks effectively to meet deadlines and deliver high-quality results.
  • Excellent Communication (German): Possess excellent written and verbal communication skills, with German as a must.
  • Coordination and Project Management: Proven ability to coordinate projects and manage multiple tasks simultaneously.
  • Networking and SASE Fundamentals: Familiarity with networking concepts and SASE principles.

What We Offer:

  • Flexible Working Hours and Mobile Working: Enjoy flexible working hours and mobile working options.
  • Autonomous Working Conditions: Work independently with minimal supervision.
  • Modern Working Atmosphere: Collaborate in a modern and dynamic work environment.


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