Aktuelle Jobs im Zusammenhang mit Customer Service Expert - Graz, Steiermark - Clarivate
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Customer Service Expert
vor 2 Monaten
About the Role
We are seeking a highly skilled Technical Support Specialist to join our team at Clarivate. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients, ensuring that their issues are resolved in a timely and efficient manner.
About You
- You will have a Bachelor's degree in a computer science discipline or equivalent, relevant experience.
- You will have at least 5 years of technical and troubleshooting experience.
- You will have at least 2 years of configuration experience on the Force.com platform using declarative tools.
- You will have at least 1 year of Salesforce System admin experience.
Desirable Skills
- You will have intellectual property knowledge.
- You will have knowledge of SQL queries.
- You will have knowledge of Salesforce Flows and use of formulas.
- You will have experience working in an Agile environment.
- You will have additional language proficiency outside of English.
About the Team
You will work in a global team environment with members in the US and EMEA regions. The IPfolio Premium Service Team provides support and consulting services after go-live.
Working Arrangements
- You will work full-time in a permanent position.
- You will work standard working hours of 9am – 5pm local time with flexibility to adjust to various global time zones as needed.
- You will work in a hybrid environment with 2-3 days/week on-site.
Equal Opportunities Employer
Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled.
