Customer Service Ambassador in Porto

vor 2 Wochen


Wien, Wien, Österreich Grow-Talent Vollzeit
Job Opportunity for a Customer Service Representative

Grow-Talent.com is working with a leading Outsourcing/BPO consultancy seeking a German-speaking Customer Service Representative to join their team in Porto, Portugal.

Position and Location: Customer Service Representative - Porto, Portugal

About the Role

This fixed-term position (6 months) with a possibility of extension or permanent contract offers a unique opportunity to work on-site. As a Customer Service Representative, you will handle incoming contacts from bank clients via phone, chat, and email, providing excellent customer service experience and actively seeking initiatives to enhance service and improve overall customer satisfaction.

Duties and Responsibilities:

  • Handle all incoming contacts from bank clients via phone, chat, and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches, feedback)
  • Provide exceptional customer service experience and continuously seek opportunities to enhance service and improve overall customer satisfaction
  • Utilize adequate tools, processes, and methods to ensure accurate, valid, and complete information provision
  • Promote the product range in a sales-oriented manner and support central marketing campaigns
Requirements

To succeed in this role, you must be native/fluent in German (C2 level) and fluent in English (minimum B2 level). You should also possess the ability to listen actively, identify, apply, and explain your product/service expertise with clarity, solve issues in the first contact with customers, and manage stressful situations well.

Offer

This exciting opportunity includes a relocation support, working hours from Monday to Friday 8:00 AM to 5:00 PM with a possibility of changing to 8:00 AM to 8:00 PM in the future, two weeks of training, one week of nesting (100% on-site), a dynamic and creative team, food vouchers, guidance, and tools to reach your full potential.

Estimated Salary: The estimated salary for this position ranges from €25,000 to €35,000 per annum, depending on experience and qualifications.



  • Wien, Wien, Österreich Crewlink Vollzeit

    Unlock a World of Opportunities as an Airline Service AmbassadorAre you looking for a career that offers adventure, flexibility, and the chance to meet new people every day? As an Airline Service Ambassador with Crewlink, you will be part of a dynamic team that provides exceptional customer service on board our aircraft.We are seeking passionate individuals...


  • Wien, Wien, Österreich Grow-Talent Vollzeit

    The consulting company Grow-Talent is seeking a highly skilled Customer Service Representative to join their team in Porto, Portugal. The successful candidate will be fluent in German and English, with excellent communication skills and the ability to work in a dynamic environment.Key Responsibilities:Handle all incoming contacts from bank clients via phone,...


  • Wien, Wien, Österreich Grow-Talent Vollzeit

    At Grow-Talent, we are working with a leading Outsourcing/BPO consultancy to find the perfect candidate for a Customer Service Representative position in Porto.The job entails handling client inquiries via phone, chat, and email. You will be responsible for providing excellent customer service, presenting the company's product range in a sales-oriented...

  • Service Ambassador

    vor 1 Monat


    Wien, Wien, Österreich Meliá Vienna Vollzeit

    Wir suchen nach einer Person, die unseren Gästen eine einzigartige Erfahrung bietet. Wir bieten: Ein umfassendes Trainingsprogramm Chance zur Weiterentwicklung und zum Wachstum Flexible Arbeitszeiten Chance zur Zusammenarbeit mit einer internationalen Mannschaft Vielfältige Möglichkeiten zur Weiterentwicklung Aufgaben: Als Service Ambassador sind Sie der...


  • Wien, Wien, Österreich Burberry Limited Vollzeit

    Job OverviewBurberry Limited is seeking an experienced Luxury Sales Ambassador to join our team in Vienna, Austria.About the RoleWe are looking for a highly skilled and motivated individual to deliver exceptional customer service and drive sales growth. As a Luxury Sales Ambassador, you will be responsible for building strong relationships with clients,...

  • Sales Ambassador

    vor 1 Monat


    Wien, Wien, Österreich MICHAEL KORS Vollzeit

    At Michael Kors, we're always on the lookout for talented individuals who share our passion for fashion and our commitment to excellence.We're seeking a Sales Ambassador who embodies our brand's spirit and can deliver an exceptional customer experience.As a Sales Ambassador, you'll be the face of our brand, representing our vision and values to our...

  • Fashion Ambassador

    vor 2 Monaten


    Wien, Wien, Österreich MICHAEL KORS Vollzeit

    At Michael Kors, we're seeking a talented Sales Associate to join our team.As a Sales Associate, you'll be an ambassador for our brand, representing our vision and values.Key responsibilities include:Providing exceptional customer service and creating a personalized shopping experienceCollaborating with colleagues to achieve sales goals and drive business...


  • Wien, Wien, Österreich MICHAEL KORS Vollzeit

    At Michael Kors, we are passionate about fashion and committed to delivering exceptional customer experiences.A key member of our sales team, you will be a Jet Set Ambassador, representing the vision of Michael Kors.Your primary responsibilities will include:Providing outstanding customer service with a focus on building strong relationshipsCollaborating...


  • Wien, Wien, Österreich CheckYeti GmbH Vollzeit

    Discover Your Potential as a Sales AmbassadorWe are seeking a highly motivated and enthusiastic individual to join our team as a Sales Ambassador for outdoor activities in Vienna. As a key member of our Sales department, you will be responsible for delivering exceptional customer experiences and promoting our services to customers.**Company...

  • Gastronomieberater

    vor 4 Wochen


    Wien, Wien, Österreich Hotel Ambassador Vollzeit

    Das Hotel Ambassador in Wien ist ein 100-jähriges Hotel, das seine Eleganz und Luxus bewahrt hat. Als Rezeptionist (m/w) arbeiten Sie direkt an der Kärntner Straße in einer privilegierten Lage.Aufgaben:Vollzeit Annahme und Verarbeitung von Gruppenreservierungen, Einzelreservierungen und VeranstaltungsanfragenVerkauf und Bearbeitung von Gruppen und...


  • Wien, Wien, Österreich Dynatrace Vollzeit

    Embark on a challenging role as an Enterprise Sales Development Ambassador at Dynatrace. Our company is a leader in unified observability and security, providing a culture of excellence with competitive compensation packages that recognize and reward performance.We are seeking a driven, ambitious individual who thrives on meeting and exceeding sales targets....

  • Marketing Professional

    vor 4 Wochen


    Wien, Wien, Österreich Greiner Vollzeit

    We are seeking a highly skilled Brand Ambassador to join our team. As a Brand Ambassador, you will be responsible for promoting our company's products and services. Your primary objective will be to increase brand awareness and drive sales. If you have a passion for marketing and are a strong communicator, we would love to hear from you. In this role, you...


  • Wien, Wien, Österreich Mass Response Service GmbH Vollzeit

    We are seeking a Customer Service Professional to join our team at Mass Response Service GmbH. This role involves being the first point of contact for our customers, advising on our product range, and processing customer inquiries in alternating shifts.Key ResponsibilitiesProviding exceptional customer service and support over the phoneAdvise customers on...


  • Wien, Wien, Österreich FLOW Fine Ladies of Wine GmbH Vollzeit

    Wine Ambassador OpportunityElevate your passion for wine and become an independent wine ambassador with FLOW Fine Ladies of Wine GmbH. As a self-employed wine enthusiast, you'll have the freedom to create unique wine experiences for your clients.About UsFLOW Fine Ladies of Wine GmbH is a dynamic company that values individuality and creativity. Our team is...

  • Wine Ambassador

    vor 1 Monat


    Wien, Wien, Österreich FLOW Fine Ladies of Wine GmbH Vollzeit

    You are invited to become a part of FLOW Fine Ladies of Wine GmbH's network of freelance wine ambassadors.Key ResponsibilitiesOrganize wine tasting events at your own location or at your hosts/appartment/house.Lead through the evening and provide in-depth knowledge of wine philosophy.The goal of the evening is for guests to leave with a smile and a newfound...


  • Wien, Wien, Österreich EF Education First Vollzeit

    About EF Education FirstWe are a global leader in international education with 46,500 staff, faculty and teachers working in 500 offices and schools across 54 countries.Our mission is to break down cultural barriers through language, travel and education. We offer a range of programs that give students of all ages the freedom and confidence to explore the...


  • Wien, Wien, Österreich Ribbon Bio Vollzeit

    About Ribbon BioRibbon Bio is a growth stage synthetic biology company that seeks to revolutionize the industry with innovative solutions. As a leading player in this space, we are committed to delivering exceptional customer experiences that exceed expectations.


  • Wien, Wien, Österreich beef & glory Vollzeit

    Über unsBEEF & GLORY ist ein führendes Steakhaus, das sich durch exzellente Steaks, hervorragenden Service und eine einzigartige kulinarische Erfahrung auszeichnet. Als eines der besten Steakhauses in Deutschland, Österreich und der Schweiz haben wir seit sieben Jahren in Folge die Anerkennung erhalten. Weltweit belegen wir den 19. Platz in der Liste der...


  • Wien, Wien, Österreich Porsche Wien-Liesing Vollzeit

    About Our Team:Porsche Wien-Liesing is a dynamic and innovative company that is passionate about making Austria mobile.We achieve this through the enthusiasm of our employees for our car brands, our service orientation, and our innovative spirit.As a customer service representative, you will play a key role in providing exceptional customer experiences and...

  • Collection Ambassador

    vor 2 Monaten


    Wien, Wien, Österreich MICHAEL KORS Vollzeit

    Unlock Your Potential with Michael KorsAs a Collection Specialist, you will be the face of our brand, delivering exceptional customer service and driving sales growth in our luxury retail environment.Key Responsibilities:Meet and exceed personal and store Collection sales goalsDevelop and maintain strong relationships with clients, providing personalized...