Customer Service Representative

vor 1 Monat


Wien, Wien, Österreich Porsche Wien-Liesing Vollzeit

About Our Team:


Porsche Wien-Liesing is a dynamic and innovative company that is passionate about making Austria mobile.


We achieve this through the enthusiasm of our employees for our car brands, our service orientation, and our innovative spirit.


As a customer service representative, you will play a key role in providing exceptional customer experiences and ensuring our customers are satisfied with our products and services.


Responsibilities:



  • Answering customer inquiries and scheduling appointments
  • Serving as a point of contact for repair and service appointments
  • Managing customer and vehicle data
  • Providing customer service and information over the phone
  • Engaging with customers actively
  • Conducting targeted cross and up-selling conversations

Requirements:



  • Excellent customer service and communication skills
  • Technical understanding of the automotive industry and related products
  • Ability to work in a team and provide excellent customer service
  • Responsibility, reliability, and a strong work ethic
  • Good MS Office skills

What We Offer:



  • A modern and secure work environment in a forward-thinking company with international career opportunities
  • A dynamic and collaborative work environment
  • A competitive monthly gross salary of €2,074.--
  • Our benefits for you: discounts on vehicle purchase, financing, and service, comprehensive training and development opportunities, corporate benefits, pension planning, company events, and car-sharing offers


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