Head of Customer Service Homecare
vor 1 Monat
Linde Gas GmbH is seeking a skilled and experienced Head of Customer Service Homecare to lead our customer service team in delivering exceptional service to our customers.
- Develop and implement customer service strategies to improve customer satisfaction and retention.
- Lead a team of customer service representatives to provide timely and effective support to customers.
- Collaborate with other departments to ensure seamless customer experience across all touchpoints.
- Analyze customer feedback and data to identify areas for improvement and implement changes.
- Stay up-to-date with industry trends and best practices to ensure our customer service remains competitive.
Linde Gas GmbH is a leading global player in the gas industry, with a strong commitment to sustainability and innovation. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.
Requirements- Proven experience in customer service leadership, preferably in a similar industry.
- Strong analytical and problem-solving skills, with ability to analyze data and identify trends.
- Excellent communication and interpersonal skills, with ability to work effectively with cross-functional teams.
- Ability to work in a fast-paced environment, with adaptability to changing priorities and deadlines.
- Strong knowledge of customer service principles and best practices.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced customer service professional looking for a new challenge, we encourage you to apply.
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