Head of Customer Service Homecare

vor 1 Monat


Wien, Wien, Österreich Linde Gas Vollzeit
About the Role

Linde Gas GmbH is seeking a skilled and experienced Head of Customer Service Homecare to lead our customer service team in delivering exceptional service to our customers.

  1. Develop and implement customer service strategies to improve customer satisfaction and retention.
  2. Lead a team of customer service representatives to provide timely and effective support to customers.
  3. Collaborate with other departments to ensure seamless customer experience across all touchpoints.
  4. Analyze customer feedback and data to identify areas for improvement and implement changes.
  5. Stay up-to-date with industry trends and best practices to ensure our customer service remains competitive.
About Us

Linde Gas GmbH is a leading global player in the gas industry, with a strong commitment to sustainability and innovation. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.

Requirements
  • Proven experience in customer service leadership, preferably in a similar industry.
  • Strong analytical and problem-solving skills, with ability to analyze data and identify trends.
  • Excellent communication and interpersonal skills, with ability to work effectively with cross-functional teams.
  • Ability to work in a fast-paced environment, with adaptability to changing priorities and deadlines.
  • Strong knowledge of customer service principles and best practices.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced customer service professional looking for a new challenge, we encourage you to apply.



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