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Multilingual Customer Service Representative

vor 1 Monat


Wien, Wien, Österreich Grow-Talent Vollzeit

Job Title: Customer Support Agent

Location: Lisbon, Portugal

Job Type: Full-time

We are seeking a highly skilled Customer Support Agent to join our team in Lisbon, Portugal. As a key member of our customer support team, you will be responsible for providing excellent customer service to our clients in their preferred language.

Responsibilities:

  • Provide timely and effective customer service via various communication channels
  • Identify and resolve customer complaints in a professional manner
  • Collaborate with internal teams to resolve complex customer issues
  • Document customer interactions and feedback
  • Stay up-to-date with product knowledge and technical skills to provide accurate solutions

Requirements:

  • Native fluency in German and excellent written and verbal communication skills
  • Fluency in English (at least B2 level)
  • Excellent problem-solving and analytical skills
  • Ability to work in a fast-paced environment with minimal supervision
  • Strong teamwork and collaboration skills

About Us:

Grow-Talent is a leading recruitment agency providing top talent to the technology industry. We offer a dynamic and creative work environment with opportunities for growth and development.

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Collaborative and dynamic work environment
  • Professional development and training