German Speaking Customer Service Representative
vor 3 Wochen
Grow-Talent is working with a leading multinational technology business that is seeking a German-speaking Customer Support Agent for their office in Lisbon.
About the JobAs a German-speaking Customer Support Agent, you will be responsible for providing top-notch customer service to customers who own a premium membership of a streaming platform. Your role will involve communicating with customers via various channels, ensuring customer satisfaction, and resolving any issues that may arise.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to simplify technical language for non-technical users. They should also be resourceful and stress-resilient, able to adapt to changing situations, and work well under pressure.
Salary: €40,000 - €60,000 per annum, depending on experience and performance.
About the BenefitsWe offer an excellent remuneration package, including:
- A competitive salary based on experience and performance;
- A dynamic and creative work environment with a positive and friendly atmosphere;
- Guidance and tools to help you reach your full potential;
- A meal allowance;
- A transportation allowance;
- Private health insurance;
- A yearly performance bonus;
- Relocation assistance and support in finding accommodation.
We are looking for a motivated and dedicated individual who is passionate about delivering exceptional customer service. If you have a strong background in customer support and are fluent in German and English, we encourage you to apply for this exciting opportunity.
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