Customer Service Representative
vor 1 Tag
About the Role
CHEP, a leading provider of pallets and containers, is seeking a Customer Service Representative to join our Retail Accounts team. In this role, you will be responsible for handling customer inquiries, providing excellent customer service, and supporting our external teams to drive business growth.
Key Responsibilities
- Respond to customer inquiries and concerns in a timely and professional manner
- Manage customer relationships to ensure high levels of satisfaction and retention
- Collaborate with internal teams to resolve customer issues and improve service delivery
- Provide proactive support to customers to drive business growth and increase revenue
- Analyze customer feedback to identify areas for improvement and implement changes to enhance the customer experience
Requirements
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong analytical and problem-solving skills
- Experience in customer service or a related field
- Proficiency in Microsoft Office and other relevant software
What We Offer
- A competitive salary and bonus structure
- A comprehensive benefits package, including health insurance and retirement plan
- Opportunities for professional growth and development
- A dynamic and supportive work environment
About Brambles
Brambles is a global leader in supply chain solutions, providing pallets, containers, and other logistics services to businesses around the world. We are committed to delivering exceptional customer service and driving business growth through innovation and collaboration.
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