Compliance Expert for KYC Process Optimization

vor 1 Monat

Wien, Wien, Österreich RBI Vollzeit

Seamless Compliance Experience

We are seeking a seasoned Compliance Expert to lead the optimization of our Know Your Customer (KYC) process. As a key member of our team, you will be responsible for overseeing all aspects of project setup and process improvement for KYC onboarding and review.

This role involves establishing new processes, collaborating with IT and Compliance to support automation and achieve high straight-through processing rates for onboarding and KYC reviews. Your goal will be to translate regulatory requirements into compliant process steps, covering the entire end-to-end process from business initiation to product usage and data archiving/documentation.

Your Key Responsibilities

  • Lead projects related to setting up and improving KYC onboarding and review processes independently
  • Transform regulatory requirements into policies & process steps to enhance customer experience
  • Implement regulatory-driven requirements for the CIB Customer Coverage Board area
  • Identify regulatory changes and align implementation actions with Group Compliance, IT, and respective business units
  • Ensure CIB Customer Coverage fulfills all regulatory requirements
  • Challenge KYC requirements to increase customer experience in areas with room for legal interpretation
  • Implement a reporting scheme around resource management and portfolio quality for KYC
  • Orchestrate First Line of Defense for regulatory requests
  • Represent RBI Group in conferences and international meetings upon request

Required Skills and Qualifications

  • Demonstrated 5+ years of experience in compliance-related responsibilities (relationship management, KYC, Business Compliance, Group Compliance), including small-scale business segments
  • Expertise in latest regulatory AML, FiSa, Fatca/CRS, MiFID requirements
  • Established 3+ years of experience in project management or Product Owner roles
  • Caring, solution-oriented & hands-on mentality
  • Critical-thinking, curious & proactive personality
  • Interest and knowledge in process innovation & technological developments
  • Leadership experience is a plus
  • Good command of English and German; CEE/CIS language is a plus

What's in it for you

  • Work-Life Balance: flexible working hours (no core time), extensive hybrid working options / work from home, 30 days/year remote work from any EU-country outside Austria
  • Easy Moving: work permit support
  • Top-notch Equipment: modern tools & technologies
  • International Spirit: multi-cultural teams, English as company language, team building events
  • Learning & Agile Working: as part of our DNA & culture
  • Canteen: healthy, tasty, and heavily subsidized
  • Saving: with vouchers/discounts from our staff council (e.g. supermarket)
  • Futher Goodies: free public transport pass, salary account & credit card, reduced gym membership, gender-neutral parental leave, bilingual company kindergarten, child care during holidays etc.
  • Salary: starting at €66,200,- gross p.a. including overtime (market-compliant overpayment provided depending on experience/qualification)

About RBI

At Raiffeisen Bank International, we have more than 17 million customers in Austria and 12 other CEE countries. Our talented people are essential components of our success, reflected in our values: collaboration, proactivity, learning, and responsibility. We strive to provide a superior customer experience by tackling new issues such as digitalization and changing needs.

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