Kiwiplan Software Support Specialist

vor 1 Monat


Wien, Wien, Österreich DS Smith Vollzeit

Overview:

We are seeking a highly skilled Kiwiplan Software Support Specialist to join our team at DS Smith. In this role, you will be responsible for planning, implementation, testing, optimization, and ensuring the operation of various software systems within Kiwiplan.

Key Responsibilities:

  • Kiwiplan Enterprise Sales Processing (ESP-Sales)
  • Quote Management incl. Product Design (excl. Costing&Pricing)
  • Order Management
  • Invoice Processing (incl. Data Transmission to SAP)
  • Definition and Implementation of Interfaces
  • Account master data, Invoices, Credit master data
  • Implementation of Templates for document printing

User Access Rights:

  • Supporting approval user access rights

SUPPORTING KIWIP PLAN T's:

  • Support and train local experts
  • Analyzing, processing and coordinating process support issues
  • Information transfer of changes/adjustments to site key-users
  • Implementation of new modules
  • Parameterization in Kiwiplan incl. Tests & Documentation
  • Creating and maintenance of Kiwiplan tickets incl. Tests & Documentation

KIWIP PLAN ROLLOUTS:

  • Analyzing existing processes
  • Consulting process changes
  • Implementing new software/modules
  • Supporting implementation of interfaces
  • Train local organization
  • Project management in responsible area

APPLICATION AND PROCESS SUPPORT:

  • Creating and maintenance of process documentation and detailed process description
  • Dealing with IT-Now (GSN) Tickets in Service Desk System

Qualifications & Requirements:

  • Technical knowhow
  • Business- and Processmanagement education
  • Advanced knowledge in logistics processes
  • Profound IT knowledge
  • Structured and solution-oriented practices
  • English knowledge in spoken and written
  • Able to work in a team
  • Impartation of knowledge
  • Willingness to travel up to 30%

Estimated Salary: $60,000 - $80,000 per year based on location and experience. This figure is an estimate and may vary based on individual circumstances. We offer a competitive salary and benefits package to successful candidates.



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