It Support Cadet
vor 4 Wochen
IT Support Cadet Be a crucial part of our dynamic Service Desk team, delivering exceptional IT support services
Gain hands-on experience while pursuing your tertiary qualifications in Information Technology.
Develop your customer service skills and technical knowledge in a supportive environment.
Join Sutherland Shire Council and contribute to the community while advancing your career
About Sutherland Shire Council At Sutherland Shire Council, we are dedicated to enhancing the quality of life for our community through sustainable practises and exceptional service.
Our team is passionate about making a difference and fostering a collaborative environment where every member can thrive.
As a forward-thinking organisation, we embrace innovation and are committed to continuous improvement.
Join us and be part of a team that values your contributions and supports your professional development.
Position Overview As an IT Support Cadet, you will serve as a vital customer interface for the Information Management & Technology (IM&T) department.
Your primary responsibility will be to provide excellent IT support services through various channels, including phone, email, chat, and face-to-face interactions.
In this role, you will be integral to resolving incidents and fulfilling requests, enhancing the perception of the IM&T capability and professionalism.
Your role will not only involve technical support but also building strong relationships with Council staff and other users, ensuring their needs are met efficiently and effectively.
This is an exciting opportunity to kickstart your career in IT while making a meaningful impact in your community
Your Journey Begins Here We are looking for enthusiastic candidates who are eager to learn and grow in the field of Information Technology.
If you are studying towards your degree and have a passion for customer service, we want to hear from you
Currently enrolled in a tertiary qualification in Information Technology (penultimate or final year).
A demonstrated commitment to completing tertiary qualifications and achieving full professional accreditation in Information Technology.
Experience in delivering customer-focused services.
Proficient in Microsoft Office 365, Windows Desktop OS, SCCM/MECM, and Active Directory.
ITIL Foundation knowledge is a plus
We value growth mindsets and encourage continual learning and improvement.
If you're ready to take the next step in your IT career and thrive in a dynamic environment, this role is perfect for you
Join our Team and Grow with Us
If you are ready to take on a challenging and rewarding role that makes a real difference in the community, apply now to join our team at Sutherland Shire Council
Apply by responding to our online application questions and submitting your resume outlining why we are a great fit
Get your application in by 11.59pm: Sunday 19 January 2025 Interview date: Interviews will be facilitated the week of 3 February 2025 Package: $59,700 gross p.a.
plus 11.5% superannuation.
Hours of work: Up to 2 years full time temporary contract.
35 hours per week with option of 19 day flexitime arrangement To benefit your wellbeing you will have access to fitness passport, corporate membership to our leisure centres, employee assistance program, annual flu shots, health and wellbeing programme and novated lease options.
Suitable candidates are subject to pre-employment screening which includes Reference Checks, Work Rights Verification, Identity and Functional/Medical History Checks (including Covid-19 Vaccination), and may also include a Criminal History, Qualification and Working with Children Check.
Employment is subject to clearance of all these checks.
Click on the link to check out the Position Description Reach out to the recruitment team ****** to assist with any related enquiries.
Apply Now About Us If you want to make a difference and be part of a challenging and rewarding working environment, then joining us just might be the right career move for you
Join a passionate and dedicated team covering a diversity of services, industries and occupations.
At Sutherland Shire Council we do more than serve our community – we are our community.
Our energy can be seen in everything we do.
From having a can-do attitude, to embracing change and opportunities, being people-centred and working together as one.
Privacy Acknowledgment Sutherland Shire Council (Council) adheres to The Privacy and Personal Information Protection Act 1998 NSW when collecting, using and storing your personal information, and is committed to ensuring the privacy of your personal information.
Council is collecting your personal information as part of the recruitment and selection process and advises your application will be hosted by an external service provider under contract by Council.
By proceeding with your application, you acknowledge your personal information will be hosted by Councils' external service provider until such time as you notify otherwise.
Yes I agree to the privacy statement*
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