Customer Solutions Advisor

vor 3 Wochen

Sydney, Österreich Vodafone Group Vollzeit

Customer Solutions Advisor - Full time - George StPay: CompetitiveEmployment type: Full-TimeJob DescriptionReq#: JDY8F At Vodafone, we do 'retail' a little differently. We are about connecting people, the power of community, and the buzz you get from helping people connect – this drives us to do good work.What you'll be doing: You'll spend your time being a customer champion; discovering what our customers want and need and helping them use technology in their daily lives. If you naturally find solutions and thrive on connecting with people, you'll fit right in. You'll ensure customers receive the best value and advice. On any given day, you could find yourself:In the front row seat to all the latest devices, accessories, and perks including fabulous music events from our partners.Providing the best value solutions for our customers to fit their lifestyle.Providing support for customers to troubleshoot any technical queries and helping them confidently use the Vodafone app.Receiving support and training to level up your knowledge on our dynamic and ever-evolving industry.Who are we looking for? You bring a spark of joy and enthusiasm to every customer interaction. You're an excellent communicator, adaptable, and excited about technology—someone keen to learn about the latest gadgets and trends. Your positive energy, attentiveness to others, and genuine interest in our products will make you the perfect fit with our team. Join us with 38 hours to be worked over a minimum of 5 shifts. We service our customers 7 days a week, so there is lots of flexibility. In addition to your guaranteed hours, you can let us know additional availability to pick up some extra shifts when it works for you.What can we offer?With us, you'll enjoy flexibility, friendly teammates, and great rewards:Competitive salary with great rewards. With every sale, you also have the opportunity to boost your earnings with incentives and bonuses.Never pay a phone bill again – We've got you covered with a SIM plan with unlimited calls, texts, and data.A range of different leave benefits including volunteer leave, parental leave, gender affirmation leave, and an additional 5 days of leave.In-depth training on all the latest tech as well as on topics like leadership and coaching.Exciting opportunities to further your career into a leadership role or a head office position through our widely popular 'Future you' Intern and Work Experience programs.Don't meet every single requirement? We're ok with that. At Vodafone, we recognize that what may make you different makes the difference If you are excited about this role, but your experience doesn't align perfectly, we encourage you to apply now regardless. We believe in the power of people and collaboration. Let's be bolder and better, togetherWhat's next? Our recruitment process is simple: submit your CV and you'll be invited to complete a 15-min assessment to find out more about you. If there is a connection, then you'll speak to our friendly Talent Acquisition team on a quick phone chat, and then come in for an in-store interview with the Store Manager. This will also be your chance to meet the team and find out more about working with us.To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident.About the companyVodafone Group plc is a British multinational telecommunications company.
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