Customer Solutions Advisor

vor 2 Wochen

Sydney, Österreich Vodafone Group Vollzeit

Customer Solutions Advisor - Full time - Castle HillPay: Competitive
Employment type: Full-Time
Job DescriptionReq#: GCFEE
At Vodafone, we do 'retail' a little differently.
We connect people through the power of community and the buzz from helping them connect.

What you'll be doing: You'll be a customer champion, discovering what our customers want and need, and helping them use technology in their daily lives.
You'll ensure customers receive the best value and advice.
On any given day, you could find yourself:
In the front row seat to all the latest and greatest devices, accessories, and perks including fabulous music events from our partners.Providing the best value solutions for our customers to fit their lifestyle.Supporting customers to troubleshoot any technical queries, plus helping them confidently use the Vodafone app.Receiving training to level up your knowledge on our dynamic and ever-evolving industry.Who are we looking for? You bring joy and enthusiasm to every customer interaction.
You're an excellent communicator, adaptable, and excited about technology—keen to learn about the latest gadgets and trends.
Your positive energy and genuine interest in our products will make you a perfect fit for our team.
Join us with 38 hours to be worked over a minimum of 5 shifts.
We service our customers 7 days a week, so there is lots of flexibility.
What can we offer? With us, you'll enjoy flexibility, friendly teammates, and great rewards:
Competitive salary with opportunities for incentives and bonuses.SIM plan with unlimited calls, texts, and data.A range of leave benefits including volunteer leave, parental leave, gender affirmation leave, and an additional 5 days of leave.In-depth training on the latest tech and leadership topics.Opportunities to further your career into leadership roles or head office positions through our 'Future you' Intern and Work Experience programs.Don't meet every single requirement?
We're ok with that.
At Vodafone, we recognize that what may make you different makes the difference
If you are excited about this role, but your experience doesn't align perfectly, we encourage you to apply now regardless.
What's next? Our recruitment process is simple: submit your CV, complete a 15-min assessment, and if there's a connection, you'll speak to our Talent Acquisition team followed by an in-store interview with the Store Manager.
To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident.
About the companyVodafone Group plc is a British multinational telecommunications company.
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