Service Desk Officer
vor 21 Stunden
City Infrastructure | Information Technology
Permanent | Full Time | 76 hours Per FortnightPremium Recquatic Membership | 12.5% Superannuation | Rostered Day Off (Nine Day Fortnight)This position is classified as a PACS Band 4 ($69,785 - $76,198 p.a) under the City of Kwinana's structured remuneration system.
What's On OfferAn amazing opportunity exists for a Service Desk Officer to join the IT team at the City of Kwinana.
This is a full-time position reporting to the Manager Information Technology, and working alongside a superstar team.
Your primary focus as a Service Desk Officer is ensuring a high level of customer service is provided to users of the City's Information Technology systems, delivering fast and effective front-line support for all IT systems.
What You'll NeedTo make an impact as our new Service Desk Officer, you will have: Industry experience in helpdesk support desirable.High level of competence in the use of computers, mobile phones and web technologies.Ability to provide the highest quality of customer service.Developed interpersonal and communication skills.Demonstrated ability to work in a team environment.Developed organisational, time management and prioritising skills.Possession of, or working towards, a tertiary qualification in IT or industry certifications.What's In It For You?At the City of Kwinana you will enjoy a true work-life balance, with access to flexible working arrangements and a fantastic workplace culture born from a collaborative team environment.
Want To Know More?To be considered for this position, applicants must address the above criteria in no more than two (2) pages.For more information relating to the position, please contact Tom Ody, Manager Information Technology on 9236 4616.Apply online: www.kwinana.wa.gov.auApplications close: 5.00 PM, Friday 10 January 2025.
The City of Kwinana reserves the right to commence recruitment prior to the closing date, and will not accept or consider late applications. The City of Kwinana promotes and values diversity to create a unique workforce.
Applicants from diverse backgrounds, such as Aboriginal people, people living with disability or people from different cultural backgrounds are encouraged to apply. Please note: As part of the City's recruitment process, the selected applicant will be required to undergo a pre-employment medical which includes a Drug and Alcohol screen test.
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