Unisys | Service Desk Manager
vor 1 Tag
What success looks like in this role: Managing employees who obtain information from service requesters, log information into the proper call management system, and provide information relevant to the call and services provider.Manage employees who deliver remote hardware and software support to resolve basic feature/function questions regarding Off the Shelf (i.e., Microsoft Office applications), client-customized enterprise business applications (i.e., Workday), or similar areas.Design, contract, and deliver service desk processes and services to deliver exceptional customer service and support.Manage all operational and daily activities of assigned resources to ensure clients receive effective and timely resolution of all issues in compliance with the Service Level Agreement requirements based on established company objectives.Responsible for developing and documenting processes and procedures, particularly in a SLA driven environment.Define internal Support Desk performance indicators for quality assurance in support of customer-facing performance indicators and present them to management.Proactively manage communications pertaining to technical support, operations, changes, outages, and issues in a timely, professional manner.You will be successful in this role if you have: Requires NV1 security clearance.Bachelor's degree in Information Technology, Computer Science, or related field.8+ years' experience required and 4+ years leadership experience.Customer-first attitude and high performance driven.Knowledge of and experience in applying ITIL principles and standards to improve incident resolution and customer service standards.Strong analytical abilities and professional office experience.Languages: English.
The local languages of the countries it supports are an advantage. #J-18808-Ljbffr
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Systems Analyst 2
vor 17 Stunden
Melbourne, Österreich Unisys VollzeitThis is a Systems Analyst 2 - Microsoft Office 365 role with one of the leading companies in AU right now 🔥 -- Unisys -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Unisys 🧐🧐What success looks like in this role: The Position will be a dedicated Microsoft...
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Unisys | Call Reception\Help Desk Supervisor
Vor 4 Tagen
Melbourne, Österreich Buscojobs VollzeitCall Reception / Help Desk Supervisor Location: Canberra, ACT, AustraliaTime Type: Full timePosted On: Posted 2 Days AgoJob Requisition ID: REQ561529What success looks like in this role: Supervising employees who obtain information from service requesters, log information into the proper call management system, and provide relevant information regarding the...
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Systems Analyst 2
Vor 7 Tagen
Melbourne, Österreich Unisys VollzeitWhat success looks like in this role:The Position will be a dedicated Microsoft Exchange On-premises and/or Microsoft Office 365 Exchange Online (EXO).Responsibilities and Accountabilities:Expert-level in Microsoft Exchange 2016/2019 Server and integrated technologiesStrong hands-on experience in complex Microsoft Exchange enterprise environmentExpert-level...
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Client Delivery Executive 2
vor 3 Monaten
Melbourne, Österreich Unisys VollzeitClient Delivery Executive 2Locations: Melbourne, VIC, AustraliaTime Type: Full timePosted on: 30+ Days AgoJob Requisition ID: REQ559449What success looks like in this role:Leads the Global and/or local Delivery of Services provided by Unisys to a particular account or group of accounts.Responsible for the successful planning, implementation and execution of...
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Systems Analyst 2
vor 2 Monaten
Melbourne, Österreich Unisys VollzeitThis is a Systems Analyst 2 - Application Packaging role with one of the leading companies in AU right now 🔥 -- Unisys -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Unisys 🧐🧐What success looks like in this role: The position will be a Subject Matter Expert...
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Unisys | Field Engineer 2 | Melbourne
vor 2 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitWhat success looks like in this role: The Field Engineer performs activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.Responsibilities and Accountabilities: Install, repair and maintain End User Productivity and Service Desk...
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Unisys | Systems Analyst 2
vor 1 Tag
Melbourne, Österreich Buscojobs VollzeitWhat success looks like in this role: The Position will be a dedicated Microsoft Exchange On-premises and/or Microsoft Office 365 Exchange Online (EXO).Responsibilities and Accountabilities: Expert-level in Microsoft Exchange 2016/2019 Server and integrated technologiesStrong hands-on experience in complex Microsoft Exchange enterprise...
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Presales Solution Architect
vor 2 Monaten
Melbourne, Österreich Unisys VollzeitThis is a Presales Solution Architect role with one of the leading companies in AU right now 🔥 -- Unisys -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Unisys 🧐🧐You will be successful in this role if you have: • Bachelor’s degree in IT related major...
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Presales Solution Architect
Vor 3 Tagen
Melbourne, Österreich Unisys VollzeitPresales Solution Architect Location: Melbourne Time Type: Full time Posted On: Posted 2 Days Ago Job Requisition ID: REQ561235 What success looks like in this role: Collaborate with and advise members of sales teams on solution features, architectural issues, implementation considerations, cost elements, and effort estimates.Analyze and evaluate client...
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Presales Solution Architect
Vor 4 Tagen
Melbourne, Österreich Unisys VollzeitPresales Solution ArchitectLocation: MelbourneTime Type: Full timePosted On: Posted 2 Days AgoJob Requisition ID: REQ561235What success looks like in this role: Collaborate with and advise members of sales teams on solution features, architectural issues, implementation considerations, cost elements, and effort estimates.Analyze and evaluate client...
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Systems Analyst 2
vor 2 Monaten
Melbourne, Österreich Unisys VollzeitThis is a Systems Analyst 2 - SOE & Image Management role with one of the leading companies in AU right now 🔥 -- Unisys -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Unisys 🧐🧐What success looks like in this role: The Position will be a Subject Matter...
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Systems Analyst 2
vor 4 Wochen
Melbourne, Österreich Unisys VollzeitThis is a Systems Analyst 2 - SOE & Image Management role with one of the leading companies in AU right now 🔥 -- Unisys -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Unisys 🧐🧐What success looks like in this role: The Position will be a Subject Matter...
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Communications And Change Officer
Vor 4 Tagen
Melbourne, Österreich Unisys VollzeitCommunications and Change Officer Apply locations Canberra, ACT, Australia time type Full time posted on Posted 10 Days Ago job requisition id REQ562096 What success looks like in this role: As a Communication and Change Officer, you will play a pivotal role in driving and implementing organisational change across projects. You'll support the communications...
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Systems Analyst 2
vor 2 Monaten
Melbourne, Österreich Unisys VollzeitThis is a Systems Analyst 2 role with one of the leading companies in AU right now 🔥 -- Unisys -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Unisys 🧐🧐What success looks like in this role: _The position will be a Subject Matter Expert on Software...
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Systems Analyst 2
vor 2 Wochen
Melbourne, Österreich Unisys VollzeitThis is a Systems Analyst 2 - MDM role with one of the leading companies in AU right now 🔥 -- Unisys -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Unisys 🧐🧐What success looks like in this role: _The position will be a Subject Matter Expert on Software...
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Systems Analyst 1
vor 14 Stunden
Melbourne, Österreich Unisys VollzeitThis is a Systems Analyst 1 - Microsoft Office 365 /SharePoint /OneDrive (Lead) role with one of the leading companies in AU right now 🔥 -- Unisys -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Unisys 🧐🧐What success looks like in this role: The Microsoft...
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Systems Analyst 2
vor 4 Wochen
Melbourne, Österreich Unisys VollzeitThis is a Systems Analyst 2 - Microsoft Teams & Enterprise Voice role with one of the leading companies in AU right now 🔥 -- Unisys -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Unisys 🧐🧐What success looks like in this role: The Position will be a...
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Security Engineer
vor 3 Monaten
Melbourne, Österreich Unisys VollzeitSecurity Operations is a key growth area of the Unisys business.We are looking for an additional associate to join and to grow with our business.Job Description Our SOC Engineers provide support to customer's Security Operations Centers by applying analytic and technical skills to investigate intrusions, identifying malicious activity and potential insider...
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Call Reception\Help Desk Supervisor
vor 1 Tag
Melbourne, Österreich Buscojobs VollzeitCall Reception / Help Desk Supervisor Location: Canberra, ACT, AustraliaTime Type: Full timePosted on: Posted 2 Days AgoJob Requisition ID: REQ561529What success looks like in this role: Supervising employees who obtain information from service requesters, log information into the proper call management system, and provide information relevant to the call...
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Service Desk Manager
vor 1 Monat
Melbourne, Österreich Bunnings Group Vollzeittime left to apply End Date: December 22, 2024 (21 days left to apply)job requisition id R042852At Bunnings, you'll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing...
