External Dispute Resolution Case Manager
vor 1 Woche
How does 5 weeks leave per year, an impactful career that you'll truly love, and working for a great organisation that empowers wellbeing sound like to you? A new adventure awaits… At Zurich we're on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.
This exciting adventure will drive positive impact.
So, if you want to be part of a values led organisation, that is a leader in the insurance industry with a track record of making a real difference and continuously taking steps toward a sustainable future for our people, customers, communities, and our planet…read on
Let's create a brighter future together, let's make a difference As an External Dispute Resolution Case Manager, you'll manage the investigation and resolution of disputes that have transpired further to the IDR process for Claimants with the Office of the Australian Information Commissioner (OAIC), Australian Human Rights Commission (AHRC) and Australian Financial Complaints Authority (AFCA).
You'll conduct the review with an independent and unbiased view and provide advice and direction to internal stakeholders regarding the resolution and management of the dispute.
Your advanced communications skills will ensure your success as you prepare written submissions and recommendations and represent Zurich in conciliation conferences managed by AFCA.
In addition to the EDR responsibilities, you will also support the review of Internal Dispute Resolutions cases to ensure compliance to the complaints process.
You'll review all aspects of complaints management including customer response times, decision quality, productivity, and compliance.
You'll promote ethical business practices and act with integrity and tact during all stakeholder interactions.
Important to your success – let's grow together Life insurance claims experience, with exposure to internal or external dispute resolution.Experience in mediation and conciliation, advantageous.Exemplary verbal and written communication skills, with strong stakeholder management.Ability to work autonomously and work successfully in a fast-paced environment. Belong.
Zurich is here to support you There are so many reasons why Zurich is a great place to be, but here are just a few:
5 weeks leave per year for permanent staff through our new Z leave initiative, 15 days personal/carer's leave (empowering our people to manage their own wellbeing); Grow, and thrive in your career (we support and encourage it) with award winning training programs; Work with global, diverse, and inclusive teams; Explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role; Access programs to stay healthy and feel healthier, AUD$500 annual wellbeing payment, AUD$295 new starter e-voucher for your WFH set up (flex work - hybrid working), and other great benefits through our Shine portal; Access to Family Care (parental leave); Volunteer; Work in our state-of-the-art Green Star rated offices (when you are in the office); and dress for your day.
We also plant a tree for every new employee – one of many local initiatives driving our contribution to ambitious global sustainability targets…
…We could go on, but the main point is that Zurich is a great place to be, where you can truly belong and thrive.
Zurich is an equal opportunity employer.
We are committed to ensuring that our recruitment process is fair and accessible for all candidates.
If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.
So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure
#J-18808-Ljbffr
-
External Dispute Resolution Case Manager
vor 2 Wochen
Sydney, Österreich Zurich Financial Services VollzeitExternal Dispute Resolution Case ManagerZurich is a leading multi-line insurer that serves its customers in global and local markets.With about 55,000 employees, it provides a wide range of property and casualty, life insurance products and services in more than 215 countries and territories.As an External Dispute Resolution Case Manager, you'll manage the...
-
External Dispute Resolution Case Manager
vor 2 Wochen
Sydney, Österreich Zurich Financial Services VollzeitExternal Dispute Resolution Case ManagerZurich is a leading multi-line insurer that serves its customers in global and local markets.With about 55,000 employees, it provides a wide range of property and casualty, life insurance products and services in more than 215 countries and territories.As an External Dispute Resolution Case Manager, you'll manage the...
-
External Dispute Resolution Case Manager
Vor 7 Tagen
Sydney, Österreich Zurich Insurance VollzeitHow does 5 weeks leave per year, an impactful career that you'll truly love, and working for a great organisation that empowers wellbeing sound like to you?A new adventure awaits…At Zurich we're on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the...
-
Sydney, Österreich Tideri Jobbörse VollzeitExternal Dispute Resolution Case Manager Zurich is a leading multi-line insurer that serves its customers in global and local markets.With about 55,000 employees, it provides a wide range of property and casualty, life insurance products and services in more than 215 countries and territories.As an External Dispute Resolution Case Manager, you'll manage the...
-
Senior Dispute Resolution Case Manager
vor 2 Wochen
Sydney, Österreich Zurich Financial Services VollzeitSenior Dispute Resolution Case Manager - PartnershipsZurich is a leading multi-line insurer that serves its customers in global and local markets.With about 55,000 employees, it provides a wide range of property and casualty, life insurance products and services in more than 215 countries and territories.Zurich's customers include individuals, small...
-
Senior Dispute Resolution Case Manager
vor 2 Wochen
Sydney, Österreich Zurich VollzeitHow does 5 weeks leave per year, an impactful career that you'll truly love, and working for a great organisation that empowers wellbeing sound like to you? A new adventure awaits… At Zurich we're on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and...
-
Disputes Resolution Specialist
vor 2 Monaten
Sydney, Österreich Dxc Technology Inc. VollzeitDisputes Resolution SpecialistJob Description:Join the DXC team and contribute to bringing DXC's claims management expertise to icare and the people of New South Wales.The role of the Dispute Resolution Specialist is to act as the representative for DXC throughout the conciliation process.Required skills, experience and qualificationsPrevious experience as a...
-
Disputes Resolution Specialist
vor 2 Monaten
Sydney, Österreich Dxc Technology Inc. VollzeitDisputes Resolution SpecialistJob Description: Join the DXC team and contribute to bringing DXC's claims management expertise to icare and the people of New South Wales.The role of the Dispute Resolution Specialist is to act as the representative for DXC throughout the conciliation process.Required skills, experience and qualifications Previous experience as...
-
Dispute Resolution Specialist
vor 2 Monaten
Sydney, Österreich QBE Insurance VollzeitDispute Resolution SpecialistLocations: AUS - NSW - Parramatta, AUS - VIC - MelbourneTime Type: Full timePosted on: YesterdayEnd Date: November 25, 2024 (14 days left to apply)Job Requisition ID: 330619Primary DetailsPermanent full-time roleThe Opportunity This is an exciting opportunity for an experienced senior insurance professional to join our highly...
-
Dispute Resolution Specialist
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitDispute Resolution Specialist Locations: AUS - NSW - Parramatta, AUS - VIC - Melbourne Time Type: Full time Posted on: Yesterday End Date: November 25, 2024 (14 days left to apply) Job Requisition ID: 330619 Primary Details Permanent full-time role The Opportunity This is an exciting opportunity for an experienced senior insurance professional to join our...
-
Dispute Resolution Specialist
vor 3 Wochen
Sydney, Österreich Allianz Australia VollzeitThis is a Dispute Resolution Specialist role with one of the leading companies in AU right now 🔥 -- Allianz Australia -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Allianz Australia 🧐🧐We offer our people a workplace where everyone feels like they belong,...
-
Family Dispute Resolution Practitioner
vor 3 Wochen
Sydney, Österreich Collaw VollzeitWe are currently seeking a Family Dispute Resolution Practitioner to join our team based in South-West Sydney.Permanent Part-time opportunity, based in Bankstown and LiverpoolA collaborative work environment and positive work culture$43.08 - $46.35 + Super + Salary PackagingOverview of Program The Family Dispute Resolution team is a client-centred, trauma...
-
Solicitor Role
vor 2 Monaten
Sydney, Österreich Jameson Law VollzeitSolicitor Role - Dispute Resolution & LitigationCivil Dispute Resolution & Litigation Lawyer Role Award-winning law firmFriendly, collaborative & supportive environmentAbility to work in both Parramatta and/or Sydney CBDOptional part-time/flexible hoursAbout the Firm:Jameson Law is an established modern multidisciplinary law firm. It uses cutting-edge...
-
Solicitor Role
vor 2 Monaten
Sydney, Österreich Jameson Law VollzeitSolicitor Role - Dispute Resolution & LitigationCivil Dispute Resolution & Litigation Lawyer RoleAward-winning law firmFriendly, collaborative & supportive environmentAbility to work in both Parramatta and/or Sydney CBDOptional part-time/flexible hoursAbout the Firm:Jameson Law is an established modern multidisciplinary law firm. It uses cutting-edge...
-
Paralegal, Litigation
vor 1 Monat
Sydney, Österreich Clifford Chance VollzeitThe role We have one of the world's leading litigation and dispute resolution (L&DR) practices specialising in complex, multi-jurisdictional litigation, international arbitration and regulatory investigations around the globe.Our team in Australia is one of the country's leading litigation and dispute resolution teams and has overseen many of the most...
-
Claims Dispute Resolution Manager
Vor 5 Tagen
Sydney, Österreich Nti Limited VollzeitNumber of Positions Available: 1NTI Reference Number: IDR_2024Work Type: Full timeWhat you will love about the role: As the Internal Dispute Resolution (IDR) Manager, you will be responsible for investigating and resolving disputes regarding claims decisions, ensuring an impartial and fair approach.You will ensure customer disputes are managed professionally...
-
Paralegal, Litigation
vor 1 Monat
Sydney, Österreich Clifford Chance VollzeitThe roleWe have one of the world's leading litigation and dispute resolution (L&DR) practices specialising in complex, multi-jurisdictional litigation, international arbitration and regulatory investigations around the globe. Our team in Australia is one of the country's leading litigation and dispute resolution teams and has overseen many of the most...
-
Dispute Resolution Associate
vor 2 Wochen
Sydney, Österreich This Is An It Support Group VollzeitAre you a 2-4 year' PQE disputes lawyer with broad industry experience?We want to hear from you!Join our national Dispute Resolution team in Sydney.You will work with one of our largest practice groups in Australia on a range of general commercial disputes with some of our leading litigation lawyers!About Baker McKenzieAt Baker McKenzie, we are different in...
-
Claims Dispute Resolution Manager
vor 4 Wochen
Sydney, Österreich Nti Limited VollzeitCompetitive annual salary + generous annual bonusAs the Internal Dispute Resolution (IDR) Manager, you will be responsible for investigating and resolving disputes regarding claims decisions, ensuring an impartial and fair approach.You will ensure customer disputes are managed professionally and fairly, aligning with regulatory standards and enhancing...
-
Family Dispute Resolution Practitioner
vor 2 Wochen
Sydney, Österreich Anglicare North Queensland Limited VollzeitChild Welfare, Youth & Family Services (Community Services & Development)Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia.Our vision is to see Jesus Christ honoured, lives enriched, and communities strengthened.To achieve this, we are looking to attract the most capable and mission-aligned people to join us.For over...
