Customer Accounting Specialist
vor 1 Monat
Webjet is Australia and New Zealand's Number 1 online travel agency Join us as we lead the way in online travel tools and technology. We empower our customers to compare, combine and book the best flight deals – whether you're travelling domestically or internationally. But we don't stop there, Webjet is a one-stop shop for all things travel We have your accommodation, packaged holiday deals, tours, travel insurance and car hire (worldwide) sorted.Our team is based in Melbourne and we support our team's work-life balance through a Hybrid working model. We've taken a company-wide approach to office days, bringing the team in Tuesday to Thursday for collaboration, fun events and foodThe RoleAt Webjet, being customer obsessed is more than just a philosophy—it's at the heart of everything we do, because we believe that exceptional service is the cornerstone of a memorable travel experience. We are on the search for a passionate Customer Accounting Specialist to join our team.Our team is responsible for investigating refund escalations to ensure we consistently provide our customers with the best possible resolution. Our Customer Accounting Specialists manage the accounting process to ensure billing, payments, and account reconciliations are accurate and completed on time.Job DescriptionYour impact in the role:Account Reconciliations: Ensuring that customer accounts are properly reconciled, matching payments to invoices, processing refunds, investigating and resolving any discrepancies.Customer Inquiries: Acting as a point of contact for customers regarding any financial or accounting-related inquiries and providing excellent customer service to address their concerns.Financial Reporting: Preparing regular financial reports related to customer accounts, including outstanding balances, payment history, and other relevant metrics.Account Maintenance: Keeping customer account information up to date, making necessary adjustments, and maintaining accurate records.Coordination with Other Departments: Collaborating with sales, customer operations, and finance teams to resolve any issues related to customer accounts, ensuring a smooth and seamless customer experience.Compliance: Ensuring that all accounting practices related to customer accounts comply with relevant laws, regulations, and company policies.Identifying Improvements: Continuously analysing processes and procedures to identify areas for improvement in efficiency and accuracy.Desired Skills and ExperienceWhat we love to see:Bachelor's degree in Accounting, Finance, or a related field.Strong knowledge of accounting principles and practices.Proficiency in using accounting software and MS Office applications, particularly Excel.Excellent analytical and problem-solving skills.Exceptional attention to detail and accuracy.Strong communication and interpersonal skills.Ability to work independently and collaboratively in a team environment.Strong organizational and time management abilities.Why Webjet?We thank our team with an annual $250 Webjet gift card, free travel insurance and discounted travel across the Webjet offering via webjet.com.au.An annual hackathon that the whole company gets involved in, ideas born on our Hackdays often make it into production and the winner needs to be in production within 12 monthsAn extensive events calendar, when we say we're fun – we mean it.We support you through one of life's biggest moments, providing up to 12 weeks of paid primary leave and 2 weeks of secondary carer leave.Have a big trip planned or thinking of school holidays? We offer purchased additional annual leave
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Customer Accounting Specialist
vor 1 Monat
Melbourne, Österreich Webjet Group VollzeitWebjet is Australia and New Zealand's Number 1 online travel agency!Join us as we lead the way in online travel tools and technology.We empower our customers to compare, combine and book the best flight deals – whether you're travelling domestically or internationally.But we don't stop there, Webjet is a one-stop shop for all things travel!We have your...
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Customer Accounting Specialist
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitWebjet is Australia and New Zealand's Number 1 online travel agency!Join us as we lead the way in online travel tools and technology.We empower our customers to compare, combine and book the best flight deals – whether you're travelling domestically or internationally.But we don't stop there, Webjet is a one-stop shop for all things travel!We have your...
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Customer Experience Specialist
vor 2 Wochen
Melbourne, Österreich Xero VollzeitThis is a Customer Experience Specialist - Accounting role with one of the leading companies in AU right now 🔥 -- Xero -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Xero 🧐🧐At Xero, our purpose is to make life better for people in small business, their...
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Customer Experience Specialist
vor 3 Monaten
Melbourne, Österreich Xero VollzeitThis is a Customer Experience Specialist role with one of the leading companies in AU right now 🔥 -- Xero -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Xero 🧐🧐**How you’ll make an impact** Xero’s Customer Experience Team works together to provide 24/7...
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Payroll Specialist | Mid-Tier Accounting Firm
vor 2 Monaten
Melbourne, Österreich Charterhouse Australia VollzeitAn experienced payroll specialist to provide support to key clients for a mid-tier accounting firm with end-to-end payroll, just have experience with payroll tax across different states.Join a mid-tier accounting provider as a Payroll Specialist, where you'll play a crucial role in ensuring accurate and timely payroll processing, while contributing to a...
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Payroll Specialist | Mid-Tier Accounting Firm
vor 2 Monaten
Melbourne, Österreich Charterhouse Partnership VollzeitAn experienced payroll specialist to provide support to key clients for a mid-tier accounting firm with end-to-end payroll, just have experience with payroll tax across different states.Join a mid-tier accounting provider as a Payroll Specialist, where you'll play a crucial role in ensuring accurate and timely payroll processing, while contributing to a...
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Accounting Specialist
vor 2 Monaten
Melbourne, Österreich Lead Group VollzeitLead Group Bookkeeper Opportunity · We are seeking a highly skilled Bookkeeper to join our Melbourne practice at Lead Group, a leading independent Insolvency and business restructuring firm. · Key Responsibilities: · Maintain electronic cashbooks through MYOB Insolvency, includin ... i Ad Junior Account Specialist- Melbourne, VIC or Canning Vale WA based...
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Customer Experience Specialist
vor 2 Wochen
Melbourne, Österreich Xero VollzeitThis is a Customer Experience Specialist role with one of the leading companies in AU right now 🔥 -- Xero -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Xero 🧐🧐Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and...
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Coordinator Financial Accounting
vor 4 Wochen
Melbourne, Österreich City Of Greater Bendigo VollzeitCoordinator Financial Accounting Full time, Temporary to December 2026 Band 8, Starting salary $115,471 plus superannuation The City of Greater Bendigo is in the heart of central Victoria on Dja Dja Wurrung and Taungurung Country.Located just 90 minutes' drive from Melbourne, our region offers all the benefits of a large city with a warm and welcoming...
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Coordinator Financial Accounting
vor 4 Wochen
Melbourne, Österreich City of Greater Bendigo VollzeitBand 8, Starting salary $115,471 plus superannuationThe City of Greater Bendigo is in the heart of central Victoria on Dja Dja Wurrung and Taungurung Country.Located just 90 minutes' drive from Melbourne, our region offers all the benefits of a large city with a warm and welcoming country feel.Greater Bendigo is an attractive region that is famous for its...
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Coordinator Financial Accounting
vor 4 Wochen
Melbourne, Österreich City of Greater Bendigo VollzeitBand 8, Starting salary $115,471 plus superannuationThe City of Greater Bendigo is in the heart of central Victoria on Dja Dja Wurrung and Taungurung Country. Located just 90 minutes' drive from Melbourne, our region offers all the benefits of a large city with a warm and welcoming country feel.Greater Bendigo is an attractive region that is famous for its...
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Customer Service Specialist
vor 1 Monat
Melbourne, Österreich Bullion Now VollzeitJob Summary: We are seeking a dedicated and enthusiastic Customer Service Specialist to join our team.In this role, you will be the first point of contact for our customers, providing exceptional customer support to ensure a positive experience with our products and services.Bullion Now is a leading retailer within the precious metal industry, dedicated to...
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Customer Support Specialist
vor 1 Monat
Melbourne, Österreich Pexa Group VollzeitCustomer Support Specialist - 12 Months Fixed Term ContractTeam:Customer OperationsLocation:MelbourneWork Model:HybridAbout The RoleAs a Customer Support Specialist, you'll provide excellent first-line support via live chat, email, and phone. Aim to resolve inquiries on initial contact using your skills and positive attitude. Escalate unresolved issues to...
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Product Analyst
vor 1 Monat
Melbourne, Österreich Amaka Io Pty Ltd VollzeitProduct Analyst (Accounting Integration)Full-Time AustraliaRole SummaryThe Accounting Integration Product Analyst (AIPA) is a person with technical accounting knowledge and holds extensive experience in working with a diverse array of accounting integration products and automation tools used within accounting process workflows.Requirements3+ years experience...
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Customer Service Specialist
vor 1 Monat
Melbourne, Österreich Advanced Personnel Management VollzeitAbout the Role At MyIntegra, Customer Service Specialists are primarily responsible for responding to customer enquiries via phone, email, web chat, and SMS in a professional, friendly, and timely manner.The Customer Service Specialist demonstrates empathy and care, understanding the needs of the customer and is willing to go above and beyond to provide...
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Accounting Graduate
vor 4 Wochen
Melbourne, Österreich BlueRock VollzeitA smart human once said, "Do things you with people you care about and good things happen", and at BlueRock, we are a growing team who love what we do.Due to demand and growth, both our Melbourne offices are looking for final-year or recently graduated Accounting students to join us as Graduate Accountants commencing in 2025.At BlueRock, we want you to start...
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Customer Engagement Specialist
vor 1 Monat
Melbourne, Österreich Michael Page Australia VollzeitAbout Our ClientThe employer is a prominent player in the legal services industry, known for its strong reputation and commitment to excellence.With its offices in Footscray, the company provides a wide array of legal solutions tailored to meet the diverse needs of its clients.Job DescriptionAddressing customer queries and resolving issues in a timely...
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Customer Success
Vor 3 Tagen
Melbourne, Österreich Traild Pty Ltd VollzeitTRAILD: Who are we? TRAILD is a high-growth SaaS company that streamlines, automates, and protects businesses from fraud, errors, and mistakes.Our specialised Accounts Payable software integrates with leading business ERP systems like SYSPRO, Acumatica, MYOB, and Epicor to help clients make their AP process more efficient and secure.We have a rapidly growing...
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Customer Experience Specialist
vor 2 Monaten
Melbourne, Österreich Agl Energy VollzeitCustomer Experience Specialist Join the change. Together, we'll make history. As we keep the lights on for over four million customers and move towards a more sustainable way of life, it's an exciting time to be at AGL. We're re-imagining how homes and businesses live and work across the country and we want you to be a part of it. This moment will define our...
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Customer Retention Specialist
vor 1 Monat
Melbourne, Österreich Luxury Escapes VollzeitHere at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community. Awarded as one of the 'Best Places to Work 2021 & 2023' by the AFR;...
