University Of Sydney | Manager, Student Engagement
vor 6 Stunden
Manager, Student Engagement Apply locations: Camperdown Campus
Time type: Full time
Posted on: Posted 7 Days Ago
Job requisition id: 0127925
1 x Continuing position, and 1 x Fixed-term position until July 2025 Opportunity to manage the development and delivery of high-quality client-focused student engagement services Base Salary: 121,508 - $ 137,032 + 17% superannuation About the opportunity
The Manager Student Engagement will coordinate and develop services and facilities available at Library sites to ensure that they support students, staff and the community with access to quality services and resources that enhance the learning, teaching and research experience.
This role will collaborate with the Associate Director Student Engagement to investigate and initiate new client-focused services, and also with the Manager Student Experience on co-designing and delivery of student engagement activities.
This role will provide oversight and management of local collections, with the Collections Management Specialist, in line with relevant policies and procedures.
The Manager Student Engagement will provide leadership to the development and operation of the research and learning support services available at the designated sites.
This includes developing the staff so that the services continue to meet the emerging needs of the client communities.
This role must ensure that print collections are accessible and support the current research and learning priorities of the University.
Services must be kept current, and this role leads the development of new online and on-site services that meet contemporary pedagogical standards and use appropriate emergent technologies to improve support services that advance the University's research and learning agendas.
The University Library reserves the right to transfer or rotate the location of this position to any of its Library sites based on workloads, professional development or business needs.
Your key responsibilities will be to:
Lead, develop and manage the complex and expert services across multiple sites, such as learning and research environments, advisory services, student engagement services, collection access and maintenance.
Manage the development and delivery of high-quality client-focused student engagement services.
Provide operational management of client services and environments.
Provide effective leadership, guidance and support to team members.
Actively contribute to University and Library culture and values.
Manage engagement with University and information communities.
About you
Postgraduate qualifications or progress towards postgraduate qualifications and extensive relevant experience or an equivalent combination of relevant experience and qualifications.
Holds or willing to obtain, a Working with Children Check.
Extensive experience in developing and communicating team goals, priorities and organisational values to the team.
Demonstrated ability to lead, manage and motivate staff and improve team performance through mentoring and provision of staff development opportunities.
Demonstrated ability to identify new and emerging technologies and to assess and implement new and emerging technology solutions and initiatives that assist the learning, teaching and research needs and improve the quality of the library services.
Understanding of the Australian higher education sector and the provision of innovative information services.
Understanding of how technologies, including social networking tools, can be used to engage with students and researchers and support their connecting with each other.
Understanding of contemporary pedagogy and the provision of learner-centred information and research support.
Demonstrated capacity for communicating and assisting a diversity of clients with a demonstrated commitment to quality customer services.
Evidence of improved personal, team and operational effectiveness.
Experience in law libraries is desirable.
Sponsorship / work rights for Australia
Work Rights: You must have unrestricted work rights in Australia for the duration of this employment to apply.
Visa sponsorship is not available for this appointment.
Pre-employment checks
Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University.
Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements.
If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.
This position is designated as involving child-related work.
To undertake or remain in this position, you are required to apply for and obtain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.
EEO statement
At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive.
We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve.
We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+.
We welcome applications from candidates from all backgrounds.
We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer.
Find out more about our work on diversity and inclusion.
How to apply
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard.
Click on USYD Find Jobs and apply.
For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Sade Mintah, Recruitment Operations by email to
Applications Close
Sunday 12 January 2025 11:59 PM
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