Duty Manager

vor 3 Wochen

Perth, Österreich Tideri Jobbörse Vollzeit

Duty Manager - InterContinental Perth City Centre Hotel Brand: InterContinental
Location: Australia, Western Australia, Perth
Hotel: Perth City Centre (PERHA), 815 Hay Street, 6000
Your day to day
We are looking for a Duty Manager to join our charming, confident and internationally minded team.
Reporting directly to the Rooms Division Manager, you'll have ambition, talent and obviously some key skills.
Because, for this vital role, we're looking for someone who will be involved in all pertinent matters affecting guest service and hotel operations to ensure guests receive prompt attention and personal recognition throughout the hotel.

As Duty Manager, you would be responsible for responding to guest needs; resolving any issues that may arise; supervising and supporting colleagues across the operation during busy periods; greeting and farewelling guests; conducting daily departmental briefings and providing input for regular team meetings.
You will also play an integral part in leading and developing the team through training and development.

You will be responsible for ensuring the safety and security of the hotel guests and communicating with the Hotel Senior Leadership Team in the event of any serious emergency, security or health & safety matter.

What we need from you
For this vital role, we're looking for someone who:
Has at least 1 year of supervisory/leadership experience within a Hospitality Operation.
Is approachable and has a real passion for providing connecting and seamless service to ensure a memorable guest experience.
Has a dynamic, vibrant, confident and professional personality.
Possesses strong knowledge of a hotel property management system such as Opera.
Exhibits excellent customer relations, problem-solving, decision-making and time management skills.
Demonstrates highly developed interpersonal and communication skills both written and verbal and willingness to manage multiple tasks, conflicting deadlines and varying guest situations.
Maintains a professional standard of personal presentation, fitting of a luxury brand.
All candidates must also:
Have ongoing availability to work rostered shifts across a 24-hour roster, including weekends and public holidays.
Have unlimited and unrestricted working rights for Australia (we cannot sponsor anyone in this role for visa purposes).
What we offer
You'll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey:
Above Hospitality Award annual salary Discounted CBD car parking access Free meals on shift Laundered uniform supplied Paid birthday leave Paid parental leave Proactive paid wellness and mental health days Colleague discounts across IHG Hotels for accommodation, food and beverage A massive colleague discounts platform for all your favorite brands and retailers Your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.
We are proud to be InterContinental Perth City Centre and proud to be IHG.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job?
We'll never know unless you hit the 'Apply' button.
Start your journey with us today.

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