Technical Account Manager
vor 2 Monaten
We build tools to help the best software teams stay happy and productive.
We've rethought how CI/CD should work and have built a platform that is fast, reliable, secure, and is able to scale to the needs of the most demanding high-growth tech companies including Shopify, Pinterest, Wayfair, Cruise, PagerDuty, Culture Amp, and Canva.About the RoleBuildkite powers software delivery for the world's leading software companies including Airbnb, Uber, Canva, Shopify, PagerDuty, and Lyft.
We are on a mission to unblock developer innovation across the globe.We are currently seeking multiple Technical Account Managers located in Pacific timezones across the United States and Canada.As a Technical Account Manager (TAM), you will be a Buildkite expert in the Technical Services team responsible for building and maintaining relationships with our largest and most complex clients.
You will work closely with Sales, Support, Product Management, Engineering, and Leadership to bring visibility of our client needs to the forefront of all our processes and deliver a high-touch customer experience.A Typical Day Might Look LikeManaging a portfolio of high-value, strategic customers, ensuring their technical needs are met and proactively addressing potential issues.Leading customer calls to resolve technical challenges, offering customized solutions, and guiding them through seamless product integrations.Collaborating with Sales to ensure a smooth handoff from pre-sales to post-sales, supporting customers from day one.Working with Engineering and Product teams to influence development based on customer feedback, advocating for features that drive customer success.Advocating for the customer within Buildkite, ensuring challenges are escalated and resolved quickly.Conducting regular check-ins to assess customer satisfaction, boost engagement, and identify opportunities for growth or cross-sell.Monitoring customer goals, defining success criteria, and tracking progress to ensure they continue to see value in Buildkite.Troubleshooting technical issues, submitting bug reports, and following up on feature requests to meet customer needs.Providing training to help customer teams become Buildkite experts, ensuring effective onboarding and consistent usage across their organization.This Role Is for You If You HaveA strong technical background, with experience using tools like Buildkite, AWS, GCP, Terraform, Kubernetes, or other CI/CD and DevOps platforms.Excellent communication skills, capable of explaining complex technical concepts to both engineering teams and senior leadership.A passion for customer success, with an empathetic approach to building lasting relationships with customers.Strong problem-solving skills, thriving in fast-paced environments where you can work autonomously and handle multiple priorities.Experience working with remote, cross-functional teams, and enjoy adapting to different time zones and customer needs.Comfort with ambiguity and a proactive attitude to handle evolving customer needs in a dynamic environment.Buildkite is a differently shaped company that values work-life balance and supports staff to work the ways that make sense for them.
From the beginning, our goal has been to build a company that is people-centered, supportive and just a little bit weird.#J-18808-Ljbffr
-
Technical Account Manager
vor 1 Monat
Central Coast, Österreich Specsolutions VollzeitAccount & Relationship Management (Sales)Are you ready to advance your career in the world of CAD technologies?Invenio is looking for a dynamic and passionate Technical Account Manager to join our team based in Box Hill – Head Office.This full-time hybrid role blends technical support with customer account management, offering the perfect opportunity to...
-
Technical Account Manager
vor 2 Monaten
Central Coast, Österreich Nutanix VollzeitHungry, Humble, Honest, with Heart.The OpportunityDo you have strong expertise in virtualization, cloud services, and data center infrastructure?If so, join our Professional Services team at Nutanix as a Technical Account Manager (TAM) in Canberra (Australia) and become a trusted advisor to our valued customers, while gaining access to cross-functional teams...
-
Technical Account Manager, Es
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse VollzeitJob ID: 2829605 | Amazon Web Services Australia Pty Ltd As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy,...
-
Technical Account Manager
Vor 6 Tagen
Central Coast, Österreich Okta, Inc. VollzeitGet to know OktaOkta is The World's Identity Company.We free everyone to safely use any technology—anywhere, on any device or app.Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and...
-
Central Coast, Österreich Tideri Jobbörse VollzeitAccount & Relationship Management (Sales) Are you ready to advance your career in the world of CAD technologies?Invenio is looking for a dynamic and passionate Technical Account Manager to join our team based in Box Hill – Head Office.This full-time hybrid role blends technical support with customer account management, offering the perfect opportunity to...
-
Technical Account Manager, Es
vor 1 Monat
Central Coast, Österreich Amazon VollzeitJob ID: 2829605 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver...
-
Nutanix | Technical Account Manager | Australia
vor 4 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitHungry, Humble, Honest, with Heart.The Opportunity Do you have strong expertise in virtualization, cloud services, and data center infrastructure?If so, join our Professional Services team at Nutanix as a Technical Account Manager (TAM) in Canberra (Australia) and become a trusted advisor to our valued customers, while gaining access to cross-functional...
-
Technical Account Manager, International Australia
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitTechnical Account Manager, International Australia Pismo Our mission at Pismo is to replace the outdated infrastructure that still powers the backend of most digital payments.We are a technology company known for our leading core banking and payment platform.Our platform provides cloud-native solutions for core banking and payments, paving the way for a new...
-
Technical Account Manager – Australia
vor 3 Wochen
Central Coast, Österreich Br Dge VollzeitBR-DGE is an award winning FinTech founded in Edinburgh.Our platform enables e-commerce and technology businesses to have the freedom and flexibility to redefine the way they handle payments.Since our inception in 2018 we have been leading the way in the future of payment orchestration.Our products enable enterprise businesses to optimise their payment...
-
Technical Account Manager
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse VollzeitTrend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information.Fueled by decades of security expertise, world-leading global threat research and intelligence, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks,...
-
Technical Account Manager
vor 2 Monaten
Central Coast, Österreich Fortinet, Inc. VollzeitLocation: Australia (Sydney)Would you like to join the global leader and innovator in a broad range of network security solutions to help strategic customers and optimize their customer experience?We are expanding our Advanced Support (AS) team in APAC and seeking a talented Technical Account Manager (TAM) to join us in delivering exceptional service and...
-
Sr. Technical Account Manager, Media Specialist
vor 2 Wochen
Central Coast, Österreich Amazon VollzeitSr. Technical Account Manager, Media SpecialistJob ID: 2846827 | Amazon Web Services Singapore Private LimitedMedia Specialist TAMs work across all AWS Elemental media products and apply their product knowledge to key customer projects during the specification, development, deployment, and acceptance phases to deploy video workflows.Media Specialist TAMs...
-
Glintech | Technical Account Manager | Australia
vor 3 Wochen
Central Coast, Österreich Tideri Jobbörse Vollzeit-Do you have a passion for IT and Technology and take your customer base on their journey?We are seeking a dynamic and experienced Technical Account Manager to join our Managed Services Team.This role requires someone who takes pleasure in exceeding client expectations and possesses the technical expertise to comprehend a customer's technical challenges.The...
-
Central Coast, Österreich Tideri Jobbörse VollzeitBR-DGE is an award winning FinTech founded in Edinburgh.Our platform enables e-commerce and technology businesses to have the freedom and flexibility to redefine the way they handle payments.Since our inception in 2018 we have been leading the way in the future of payment orchestration.Our products enable enterprise businesses to optimise their payment...
-
Buscojobs | Technical Account Manager
vor 3 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitJob Title: Technical Account Manager (Financial Services ANZ) Job ID: 2837039 | Amazon Web Services Australia Pty Ltd As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work...
-
Central Coast, Österreich Tideri Jobbörse VollzeitSr. Technical Account Manager, Media Specialist Job ID: 2846827 | Amazon Web Services Singapore Private Limited Media Specialist TAMs work across all AWS Elemental media products and apply their product knowledge to key customer projects during the specification, development, deployment, and acceptance phases to deploy video workflows.Media Specialist TAMs...
-
Account Manager
vor 2 Monaten
Central Coast, Österreich Avepoint VollzeitAccount Manager Sydney or Melbourne, AustraliaAbout AvePoint: Securing the Future.AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments.AvePoint's global channel partner program...
-
Account Manager
vor 2 Monaten
Central Coast, Österreich Cornerstone Research VollzeitThe Cornerstone Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients.By maintaining a strong relationship with our clients, the Account Manager ensures high levels of client satisfaction and leverages their deep understanding of our client's business needs to ensure they are receiving the most...
-
Account Manager
vor 2 Monaten
Central Coast, Österreich Corporation Service Company VollzeitTitle: Account ManagerLocation: Melbourne, AustraliaWorking Hours: Monday to Friday - 9am - 5.30pmHybrid – 2-3 days in the officeSummary:Want to be part of a global organization that values teamwork and collaboration?These are just two of the core values at CSC where our staff work together to develop and build new business opportunities, establish trusted...
-
Support Account Manager
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitJob Summary The Keystone Success Manager (KSM) primary role is to own the relationship between NetApp Keystone and the Customer.The KSM will meet with the customer on a regular basis to discuss current issues and trends in their environment, go over concerns or suggestions that the customers have, and provide a single point of escalation for the customer...
