Product Support
vor 20 Stunden
Add expected salary to your profile for insights.
Originated in 1938, Tutt Bryant Group is a construction equipment supplier providing equipment sales and hire, parts and services, cranes, heavy lifting & specialised transport, and engineering solutions.
Tutt Bryant has been known for quality, professionalism and innovation in the construction and heavy equipment industry.
Today Tutt Bryant operate nationally with more diverse capabilities to the construction, mining, and trade sectors in Australia.
Tutt Bryant Equipment is the organisations' Equipment Sales & After-Sales Support (Parts & Service) division.
As a national multi-franchise distributor of earthmoving and construction equipment, Tutt Bryant Equipment exclusively represents a number of global brands in Australia.
In addition to capital equipment sales, Tutt Bryant Equipment supports its customers in the provision of spare parts, consumables, mechanical service, repairs and other support functions.
The Role & Your Requirements In this key role, you will be responsible for supporting our Service Team.
You will be based at our Dandenong Branch and report to the Vic Service Manager.
Duties Partner with customers and the Tutt Bryant team to provide support and technical assistance for heavy plant. Maintain a high level of product knowledge and technical expertise. Provide in-field technical assistance when necessary. Deliver high quality customer satisfaction. Work closely with other departments to deliver required outcomes. Assist in training of Tutt Bryant personnel in servicing, maintenance & safe working procedures. Skills & experience A Heavy Plant mechanical qualification with 5+ years of experience. Excellent communication and time management skills. The capacity to take the lead in imparting company values, standards, and excellence. The ability to support our teams in our workshop and field service. Experience with construction equipment. Experience with diagnosing faults and repairing electrical and/or hydraulic products. Report quality concerns and customer feedback. Employee Benefits What we offer Very attractive package including fully maintained company car, mobile phone, laptop computer. Career progression opportunities to support your employment goals. Good team environment with a strong company culture and values. Employee Benefits Scheme: A range of services including discounted hotel rates and car hire. How to apply Are you up for a challenge?
Take the first step by applying for this position.
If you believe you have the necessary skills to fulfil this role, please forward your resume and cover letter to us.
Join us in shaping the future of Tutt Bryant Group.
We look forward to hearing from you
Tutt Bryant Group is an equal opportunity employer.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Product Support Role? #J-18808-Ljbffr
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