Senior Incidents
vor 2 Wochen
Analysis & Reporting (Banking & Financial Services) About the Role We're seeking a Senior Incidents & Complaints Analyst to join our top tier client's Superannuation team, to take a lead role in managing incidents and complaints within superannuation administration. In this senior position, you'll play a crucial part in upholding compliance, enhancing client satisfaction, and driving process improvements to support best practices.As a Senior Analyst, you'll work closely with internal teams and stakeholders to thoroughly record, assess, remediate, and report incidents and complaints. Your leadership will be essential in conducting root cause analysis, implementing remediation actions, and identifying opportunities for proactive prevention.Key ResponsibilitiesOversee Incidents & Complaints: Manage the entire lifecycle of superannuation incidents and complaints, ensuring that all cases are handled in line with legal and contractual standards.Conduct Impact Assessments & Root Cause Analysis: Lead impact assessments, root cause analysis, and develop detailed remediation plans for both internal and external review.Stakeholder Engagement: Provide regular updates and technical advice to internal and external stakeholders, ensuring transparent communication and accurate records.Drive Preventative Measures: Document key learnings and lead preventative initiatives to reduce the recurrence of incidents and complaints, enhancing service quality.Maintain Reporting Standards: Keep accurate records in systems and create insightful incident and complaint reports for senior leadership.What You'll BringA comprehensive understanding of superannuation administration and regulatory obligations, and ideally RG 146 Certification.Proven Experience in Incident Management & Dispute Resolution: Background in managing complex superannuation-related incidents and complaints with a focus on compliance.Advanced Communication Skills: Excellent written and verbal skills, with a capacity to effectively engage diverse stakeholders.Analytical Proficiency: Skilled in performing complex calculations for compensation and conducting root cause analysis with actionable recommendations.Leadership & Problem-Solving Mindset: A proactive, growth-oriented approach, with the ability to mentor others and continuously improve processes.Why Join? This senior role offers the opportunity to make a real impact on superannuation services within a collaborative and innovative environment. You'll work alongside a highly respected mentor, enjoy extra annual leave days, benefit from a competitive parental leave program, and access additional perks designed to support your work-life balance.Apply Now If you bring expertise in superannuation administration and a commitment to resolving incidents and complaints effectively, apply today and take the next step in your career
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Senior Incidents
vor 1 Woche
Melbourne, Österreich Keegan Adams Recruitment Pty Ltd VollzeitAnalysis & Reporting (Banking & Financial Services) About the Role We're seeking a Senior Incidents & Complaints Analyst to join our top tier client's Superannuation team, to take a lead role in managing incidents and complaints within superannuation administration.In this senior position, you'll play a crucial part in upholding compliance, enhancing...
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Incident Manager
Vor 3 Tagen
Melbourne, Österreich Buscojobs VollzeitContract Duration: 7 Months + 18 Month extension options Location: Canberra City office Clearance: Ability to obtain a NV1 Clearance Our Client, an established federal government agency located in the Canberra City, is seeking an experienced Incident Manager to join their team and contribute significantly to the delivery of upcoming events and day-to-day...
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Melbourne, Österreich Australiansuper VollzeitSenior Analyst, Incident Monitoring and Breach ReportingCompliance & Risk (Banking & Financial Services)Full timeAt AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is...
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Senior Incident Response Specialist
vor 1 Monat
Melbourne, Österreich EnergyAustralia VollzeitSecurity (Information & Communication Technology) Reporting into the Incident Response Leader, the Senior Incident Response Specialist is responsible for enterprise-wide incident detection and response capability with the aim to minimize potential cyber security breaches.Additional responsibilities include:Oversee a team of cyber incident response...
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Melbourne, Österreich Tideri Jobbörse VollzeitSenior Analyst, Incident Monitoring and Breach Reporting Compliance & Risk (Banking & Financial Services) Full time At AustralianSuper, we truly care about our colleagues.We know work and life are intertwined.That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible.We ensure diversity is...
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Melbourne, Österreich Australiansuper VollzeitSenior Analyst, Incident Monitoring and Breach ReportingCompliance & Risk (Banking & Financial Services)Full timeAt AustralianSuper, we truly care about our colleagues.We know work and life are intertwined.That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible.We ensure diversity is celebrated...
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Senior Incident Response Specialist
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitSecurity (Information & Communication Technology) Reporting into the Incident Response Leader, the Senior Incident Response Specialist is responsible for enterprise-wide incident detection and response capability with the aim to minimize potential cyber security breaches.Additional responsibilities include: Oversee a team of cyber incident response...
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Senior Incident Response Specialist
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitSecurity (Information & Communication Technology) Reporting into the Incident Response Leader, the Senior Incident Response Specialist is responsible for enterprise-wide incident detection and response capability with the aim to minimize potential cyber security breaches.Additional responsibilities include: Oversee a team of cyber incident response...
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Senior Site Reliability Incident Analyst
vor 4 Wochen
Melbourne, Österreich Xero VollzeitThis is a Senior Site Reliability Incident Analyst role with one of the leading companies in AU right now 🔥 -- Xero -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Xero 🧐🧐At Xero, our purpose is to make life better for people in small business, their...
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Melbourne, Österreich Page Executive VollzeitAbout Our Client Page Executive is excited to be partnering with a leader in the Education sector to recruit their Senior Manager, Business Resilience and Critical Incidents.The Senior Manager, Business Resilience and Critical Incidents will be tasked with leading the strategic development, implementation, ongoing management, and improvement of Business...
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Melbourne, Österreich Page Executive VollzeitAbout Our ClientPage Executive is excited to be partnering with a leader in the Education sector to recruit their Senior Manager, Business Resilience and Critical Incidents. The Senior Manager, Business Resilience and Critical Incidents will be tasked with leading the strategic development, implementation, ongoing management, and improvement of Business...
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Incident And Problem Manager
vor 1 Monat
Melbourne, Österreich Emmbr VollzeitPosition: Incident & Problem ManagerEmployment Type: Full timeOpportunity: Join a market-leading Australian organisation in a crucial role to lead, implement, and improve IT Service Management processes, including incident, major incident, and Problem Management processes.About the Role:Oversee incident response efforts and ensure timely resolution of...
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Senior Manager
vor 1 Monat
Melbourne, Österreich Clearcompany VollzeitAbout us The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government.We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses.We are doing this by connecting and digitising...
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Melbourne, Österreich Efinancialcareers Ltd. VollzeitSenior Analyst, Incident Monitoring and Breach ReportingJob DescriptionAt AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all...
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Melbourne, Österreich Tideri Jobbörse VollzeitSenior Analyst, Incident Monitoring and Breach Reporting Job DescriptionAt AustralianSuper, we truly care about our colleagues.We know work and life are intertwined.That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible.We ensure diversity is celebrated for the opportunity it provides us all...
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Senior Manager
vor 1 Monat
Melbourne, Österreich Department of Government Services VollzeitSenior Manager - Victorian Government Cyber Incident Response ServiceJob posted: 14/10/2024Organisation: Department of Government ServicesOccupation: IT and TelecommunicationsReference: VG/1823461About usThe Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the...
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Senior Manager
vor 4 Wochen
Melbourne, Österreich Awsn VollzeitSenior Manager - Victorian Government Cyber Incident Response ServiceJob DescriptionJob type: Full time / OngoingOrganisation: Department of Government ServicesOccupation: IT and TelecommunicationsReference: VG/1823461About usThe Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and...
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Senior Manager
vor 1 Monat
Melbourne, Österreich Department of Government Services VollzeitSenior Manager - Victorian Government Cyber Incident Response Service Job posted: 14/10/2024 Organisation: Department of Government Services Occupation: IT and Telecommunications Reference: VG/1823461 About us The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with...
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Senior Manager
vor 1 Monat
Melbourne, Österreich Clearcompany VollzeitAbout us The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government.We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses.We are doing this by connecting and digitising...
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Senior Site Reliability Incident Analyst
vor 1 Monat
Melbourne, Österreich Xero VollzeitXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world.This purpose sits at the centre of everything we do.We support our people to do the best work of their...
