Resident Manager
vor 4 Wochen
Company Description Do you have a passion for shaping and influencing company culture?
If so, we want you to join our team Job Description We are seeking a dedicated Resident Manager to oversee all aspects of Village Services within our client contract.
This role ensures the highest quality of work across all village services, meets budget constraints, and fulfills all contractual obligations and Key Performance Indicators.
The Resident Manager will manage Heads of Department for services such as Accommodation and Food & Beverage, ensuring seamless operations and client satisfaction.
Key Responsibilities: Review performance with clients and management Communicate operational goals, OHS, and business developments Implement procedures to improve customer satisfaction Collect and review user satisfaction data Lead incident investigations and audits Report to Head Office with site summaries and operational reports Provide technical troubleshooting and support Ensure equipment meets specifications Manage staffing and workplace inspections Deliver on-site training and promote diversity Manage employee engagement surveys Implement cost minimization measures Oversee cash transactions and perform financial analysis Conduct OHS Toolbox Talks and monitor material consumption Develop new environmental, safety, and training programs Foster strong staff relationships and ensure compliance with HSEQ plans Assist with injury management and ensure service agreement compliance Maintain high standards in kitchen and cleaning processes Ensure staff training and address issues promptly Conduct business reviews and plan future events Qualifications Experience: Experience in managing and mentoring teams Background in FIFO service operations Senior Secondary Certificate of Education Business degree preferred (MBA) Additional Information Why choose Sodexo? Sodexo is a people business, employing over half a million people worldwide and thousands here in Australia.
Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.
We believe the more diverse we are, the stronger we are.
No matter your background, we will do all we can to help you thrive.
We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.
At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.
We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program
How to apply? If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.
One of our friendly recruiters will contact shortlisted candidates for a phone interview.
This will also be your opportunity to ask any questions you may have.
Submit your application today and become part of the Sodexo family
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